I have used Route 1 for years and have never been let down. For the first time ever, there was a delay with my order due to a foiling part needing to be replaced (these things happen), and the print w... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Used the wrong template for a new purchase and had thought to use a local printer to resolve it but sales put me through to the designers (totally different personalities designers, a real can-do atti... Voir plus
L'entreprise a répondu
Studio team have been absolutely brilliant supporting me with my spot uv jobs as I am not too familiar and confident with this process! Bex Taylor in particular has been very helpful to the point wher... Voir plus
L'entreprise a répondu
I have been dealing with Route 1 Print for quite a number of years and always found them reliable and well priced. Orders are dispatched on time and the staff are always pleasant and helpful whether o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Route 1 Print
Informations provenant de diverses sources externes
Route 1 Print is a trade printer that aims to offer more than just high quality, low-cost print to resellers. We view ourselves as partners with our customers and strive to add value through making the process of buying and selling print simple, stress free and timely while ensuring we do all we can to provide our customers with the right tools to make their business profitable.
Here's is what makes us tick:
- Instant Online Proofing
- White Label Packaging
- Free Delivery
- 1 hour or less email response times
- Accessible client support Mon-Fri
Route1Print has been certified to ISO 9001:2008 (Quality Management) & ISO 14001:2004 (Environmental Management)
Écrit par l'entreprise
Coordonnées de contact
Unit A Brookfields Park, Manvers Way, S63 5DR, Manvers Way, Rotherham, Royaume-Uni
- 01142945026
- sales@route1print.co.uk
- www.route1print.co.uk
4,7
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
An excellent company
Route one print are an excellent company to deal with and have transformed the way I purchase print in the last few years. Had dealings with Bex Taylor today who handled my enquiries excellently.
23 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Arwel,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Bex
I inatialy had a request from my…
I inatialy had a request from my customer for information about artwork.I got an answer back within the hour. Th.e customer still didnt get it right . i asked if anything could be done by route 1. Beth harper sorted the issue in 5minuets.
18 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Michael,
Thanks for taking the time to leave a 5* review. It was my pleasure to assist with your query!
If there's anything else you need, please just let me know 😊
Thanks
Beth
Great Customer Service :)
Fantastic customer service today from Beth, sorted out a minor issue with a proof and got the job through to production.
16 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Sarah,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Beth
Fantastic Customer Service
I made an error when placing an order and sent an email explaining the issue, it was just a small change to the order but by 8.40 on Monday morning I had already received an email saying the order had been corrected. Fantastic customer service 👏
15 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Sarah,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Sharon
Réponse de Route 1 Print
Hi there!
Thank you so much for leaving a 5-star review – it means the world to us! ❤️
If there's anything else I can assist you with, don’t hesitate to reach out. 😊
Thanks
Sharon
Slight issue with my roll up…
There a slight issue with my roll up banner. I called and, although I said I could return it, they insisted on a free reprint. The print was fine but there was a slight issue with cassette. My thanks to George and especially Elina Jakobsone who sorted the free replacement swiftly and professionally. Always is at Route 1 print
11 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Don,
Thank you so much for the wonderful feedback!
We really appreciate you being a loyal Route 1 Print customer. We'll be ready and waiting to help with your next order!
Thanks
Elina & George
Elina Customer Support was excellent
Elina Customer Support was very helpful, patient and got the problem addressed quickly. Thank You!
11 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Rosemary,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Elina
Great customer service
When we had a problem with a big order, they managed to help us out, saved our customer a fortune! Excellent customer service, replied to us within minutes.
11 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Bobby,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
Thanks
Sharon
Great support staff
Great support staff! - Today it was Elina. So helpful and polite.
4 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Rob,
Thanks for taking the time to leave a 5* review.
If there's anything else you need, please just let me know 😄
Thanks
Elina
Best print supplier
I've been using Route1print for years. Customer service is fantastic and they are my main supplier as a reseller. Sure not every job is perfect, mistakes happen, but 95% are and those that are not they put right fast.
3 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Charles!
Thank you so much for leaving a 5-star review – it means the world to us! ❤️
If there's anything else I can assist you with, don’t hesitate to reach out. 😊
Thanks
Sharon
Great service
Great service, very helpful and proactive in communications. I was assisted with several back-and-forth emails due to my mistake. Lisa was very patient and helpful every step of the way until the order was finalised, approved, and complete. Highly recommend. Thanks again, Lisa.
3 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi there,
Thank you so much for the kind words! It was a pleasure helping you get everything finalised. I'm just glad we could work through those adjustments together to make sure the end result was exactly what you needed.
I really appreciate the recommendation. Enjoy your order, and I look forward to working with you again soon!
Thanks,
Lisa
Good quality printing, responsive and helpful customer support.
Route 1 are brilliant, offering a fantastic turnaround and competitive price. Elina specifically helped me navigate a print issue recently and was exceptionally accommodating, and sorted the issue quickly and efficiently.
Good quality printing, responsive and helpful customer support.
2 décembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Claire,
Thank you so much for taking the time to share your experience!
It means the world to me that you specifically mentioned how I helped you navigate your recent print issue. Making sure our customers feel accommodated and getting issues sorted quickly and efficiently is what I aim for every day ❤️
Thanks
Elina
Bex Taylor was incredibly helpful when…
Bex Taylor was incredibly helpful when my artwork wasn’t quite right. She talked me through what needed fixing, gave clear advice, and made the whole process straightforward. The artwork was corrected quickly and the order moved on without any fuss. Really appreciated the guidance.
26 novembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Paul,
Thanks for taking the time to leave a 5* review- it's greatly appreciated! ❤️
If there's anything else you need, please just let me know.
Thanks
Bex
Excellent service Beth Harper in Studio
Excellent service once again. A huge thank you to Beth Harper in the Studio for her help late in the evening—truly appreciated!
20 novembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Natalie,
Thanks for taking the time to leave a 5* review, it was my pleasure to assist with your query!
If there's anything else you need please just let me know 😊
Thanks
Beth
Réponse de Route 1 Print
Hi Jan,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
Bex
Treated me like an idiot on the phone
I changed my review from a 1 star to 5 stars because you really know what a companies values are when something goes wrong. A few week ago i had a problem with an order and i flagged that they had a problem with their re-ordering tool where some elements were missing and because of that i ordered the wrong specification. Upon my complaint they checked their systems and admitted that there was an issue and fixed it. Route1Print do listen to their customers and i will stick them for ever even if their prices go up. (By the way, great value for money and very easy platform to order from)
13 novembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Paulo,
Thank you so much for taking the time to update your review from 1-star to 5-stars. This is genuinely the highest compliment we can receive.
We are committed to owning our mistakes, fixing the underlying system issues (which we immediately did), and ensuring you always get the right resolution. We are so pleased that you felt listened to and supported.
It means the world to us that you feel we offer great value and an easy platform, and even more that you plan to stick with us regardless of future price changes.
Thank you again for your loyalty and for highlighting what we believe is the most important part of our service.
Thanks
Sharon
Great customer service
Great customer service, ensured my order was processed quickly.
11 novembre 2025
Avis spontané
Réponse de Route 1 Print
Hi Paul,
Thank you so much for leaving a 5-star review – it means the world to us! ❤️
If there's anything else I can assist you with, don’t hesitate to reach out. 😊
Thanks
Sharon
Issue Resolved Quickly
Had an issue with an order that had been battered by DPD and on arrival the prints were damaged - not sure how DPD managed it to be honest.
Spoke with George on email and got it resolved within an hour of emailing in.
Service always top notch from the whole team.
14 octobre 2025
Réponse de Route 1 Print
Hi Sam,
Thanks for taking the time to leave a 5* review.
If there's anything else you need please just let me know 😄
Thanks
George
Cannot fault RP's Customer Service
Cannot fault RP's Customer Service
Many thank Elina!
28 octobre 2025
Avis spontané
Réponse de Route 1 Print
Hi Kathy,
Thanks for taking the time to leave a 5* review.
If there's anything else you need, please just let me know 😄
Bex Taylor sorted the issue in a speedy…
Bex Taylor sorted the issue in a speedy manner
Well done and thank you Bex
Kind regards Russ
27 octobre 2025
Avis spontané
Réponse de Route 1 Print
Hi!
Thanks for taking the time to leave a 5* review; it's greatly appreciated! ❤️
If there's anything else you need please just let me know.
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