I sent an email because I had some questions and nobody responded to me ever. The automatic responder said they gonna respond within 24 hours witch they never did. My package didnt arrive yet but i ho... Voir plus
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Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Voir plus
L'entreprise a répondu
I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Voir plus
L'entreprise a répondu
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Coordonnées de contact
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Royaume-Uni
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Excellent
947 avis
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Best of the best
I have been shopping at route one for years both in store and online and I have to say they are one of the best skate shops around.
Great customer service, good knowledge of products and a massive selection to choose from.
I have never been let down with any interaction I have had with R1 and i will always continue to shop there.
2 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your amazing feedback and for your continued support over the years! We're really glad to hear you've had such positive experiences both in-store and online.
It’s great to know our team’s product knowledge, customer service, and wide selection have made a lasting impression. Your loyalty means a lot to us, and we’re so pleased we’ve never let you down.
We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One
My fault for ordering on a bank…
My fault for ordering on a bank holiday, but they handled it well with great communication.. thank you meg😄
3 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear everything was handled smoothly, and that our communication kept you in the loop.
We’ll be sure to pass your thanks on to Meg—she’ll really appreciate it!
We appreciate your support and hope to see you again soon 😊
All the best,
Maddi
Route One
Réponse de Route One
Hi there,
Thank you so much for the awesome feedback! We're really glad to hear you think we're the best around and that our team has been helpful.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
The service is fantastic as I had to…
The service is fantastic as I had to return an item for the next size up and there was no issues at all. Great website with lots of cool products on offer.
1 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear your return and exchange went smoothly and that you had a fantastic experience.
It’s great to know you’re enjoying the website and our range too!
We appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One
good trousers
what can I say. they make good trousers. I mailed back a pair with a slip requesting a different size and it came quickly.
31 mars 2026
Réponse de Route One
Hi there,
Thank you for your feedback! We're really glad to hear you're happy with the trousers and that the exchange process was quick and smooth.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
A pleasant shopping experience
Website easy to navigate, selection good and prices reasonable.
Arrived earlier than expected.
1 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found the website easy to navigate and were happy with our selection and pricing.
It’s also great to know your order arrived earlier than expected!
We appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One
Great products
Great products, as described, on offer, on time, came with a decent free gift too. 5*
30 mars 2026
Réponse de Route One
Hi there,
Thank you so much for your fantastic feedback! We're really glad to hear you were happy with the products, the price, and the delivery.
It’s great to know you enjoyed the free gift too—always a nice bonus!
We really appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One
Great answered quickly and helped with…
Great answered quickly and helped with my query, thank you
1 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear your query was answered quickly and that we could help.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
I got a free skateboard magazine with…
I got a free skateboard magazine with Oder I’m over the moon really nice touch love my new shoes there fab an my sunglasses I would recommend route one to any one big up Meg in the office she’s a Dimond and to all the staff at Route one you work above and beyond for your customers kind regards, Joseph
1 avril 2026
Réponse de Route One
Hi Joseph,
Thank you so much for your amazing feedback! We're really glad to hear you loved the extra magazine—that little touch can make all the difference.
It’s great to know you're happy with your new shoes and sunglasses too! We’ll be sure to pass your kind words on to Meg and the rest of the team—they’ll really appreciate it.
Thanks again for your support and recommendation, it means a lot to us!
All the best,
Maddi
Route One
Maddi was excelent!
30 mars 2026
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! I'm really glad to hear I was able to provide excellent service. It means a lot to hear that :)
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Been using Route One for about 20 years…
Been using Route One for about 20 years at this point, never had any issues, always a great selection of clothing and shoes. Great stuff guys 🤙🏻
1 mars 2026
Réponse de Route One
Hey Jake,
Love seeing this - 20 years and still going strong!
Thank you so much for the support over the years. It's amazing to know you have consistently had a positive experience. We can't ask for more than this.
We will always appreciate the loyalty!
See you again soon,
Meg
Route One Customer Care
Fantastic and super
30 mars 2026
Réponse de Route One
Hey there,
Thank you for the 5 stars!
We're super pleased you found your experience with us fantastic. Long may this continue!
All the best,
Meg
Route One Customer Care
Excellent online service
I purchased a pair of trainers on my birthday I was so impressed not just not only were they half price but they were perfectly packaged I was able to track the postage and they arrived the following day, perfect! Thank you
1 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your lovely feedback! We're really glad to hear you were impressed with your birthday purchase—getting a great deal and next-day delivery makes it even better!
It’s great to know everything arrived perfectly packaged and that the tracking kept you updated along the way.
We really appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Réponse de Route One
Hi there,
Thank you so much for the awesome feedback! We're really glad to hear you had a fantastic experience.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
good service
30 mars 2026
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you're happy with the quality and fit, and that your order arrived quickly.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear your order arrived quickly and hassle-free—just how it should be.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Great and quick delivery A++
31 mars 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you were happy with the quick delivery.
Thank you for the A++ rating!
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
All very good
31 mars 2026
Réponse de Route One
Hi there,
Thank you for your feedback! We're really glad to hear everything was okay.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
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