Great communication - I ordered 6m of coco coir and Ryan messaged to check whether I was happy for it to be sent in two pieces rather than as one continuous roll. I was, and the product was great qual... Voir plus
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Helena is very professional and has a very friendly manner. Asks all the right questions. I knew my Kitty would be in safe hands. When l came home from being away Kitty is as happy well fed and glowin... Voir plus
L'entreprise a répondu
20" (50CM) (Deep) Wall Manger Coco Liner Smart Garden were difficult to find and at a reasonable price. Came across this company via an online search, was a little hesitant as they were unknown to me.... Voir plus
Admittedly I was skeptical about using this site and came here to find trusted reviews. Apart from the site appearing outdated I cannot fault roveruk. I was searching for a particular item, I ended up... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
If you have an issue that can be resolved, please make contact with Ryan@RoverUK.co.uk before leaving feedback, thank you. About RoverUK: Online garden and home store. Established 2013 RoverUK.co.uk is part of the Climb Hire Limited Group Established 2013 We offer a wide range of products for the home and garden, delivered to your door. Our products include: Kids gardening tools; such as wheelbarrows, gloves, hand tools. Kids garden dens, t-pee's Planters, baskets, troughs and liners. Plant support obelisks, fencing. Grozone structures and replacement covers. Doormats and draught excluders. Basically everything for the garden except soil and plants (try Suttons for those). Thank you - Ryan
Coordonnées de contact
Royaume-Uni
- Ryan@RoverUK.co.uk
- www.roveruk.co.uk
4,7
Excellent
151 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
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The solar panel didn’t work but the…
The solar panel dud tv work but the response was great - they are really helpful
22 mars 2025
Réponse de Roveruk
Thank you
Many advert were redundant but had not…
Many advert were redundant but had not been removed and the search filter was far from accurate
8 avril 2025
Réponse de Roveruk
Thank you, I cleared the website up a bit now. There is sometimes a delay removing books for being displayed for sale when sold.
Hanging baskets
Excellent product at a very competitive price. Delivery service prompt and efficient and put the parcel inside for my wife as it was very heavy. Thank you.
23 mars 2025
Réponse de Roveruk
Thank you
Excellen quality mats at reasonable…
Excellen quality mats at reasonable price - Look very attractive as people enter house
15 mars 2025
Réponse de Roveruk
Thank you
"second hand" book was as described
The condition of the "second hand" book I purchased was as described. Carefully packaged and delivered without any issues. I can definitely recommend.
12 mars 2025
Réponse de Roveruk
Thank you
A perfect fit.
After years of trying I found the perfect liner for my wall troughs. It was the perfect size i.e deep enough. Thankyou I am about to order another 2 .
11 mars 2025
Réponse de Roveruk
Thank you
Very good service and turned up on time…
Very good service and turned up on time .i will use roveruk again.
16 mars 2025
Réponse de Roveruk
Thank you
Excellent service Ryan is extremely…
Excellent service Ryan is extremely helpful thank you judith
11 mars 2025
Réponse de Roveruk
Thank you Judith. Ryan
returning the item and re-ordering a…
returning the item and re-ordering a larger size was unduly complicated
12 mars 2025
Réponse de Roveruk
Thank you for leaving feedback.
There was a problem with your exchange as you didn't explain (include a note, call or email) to state you wanted a different size. So when the item returned here with only your postcode on a note, you were refunded within the hour.
I am pleased to see you now have the size you require.
The current exchange procedure is to return to the address provided with a note inside stating whether you require an exchange or refund. These are acted upon as soon as received back here.
If you are wanting to return an item, please email or call first when possible.
Thank you.
Réponse de Roveruk
Thank you, I try to be reasonable on prices and as quick as I can on delivery.
Great little independent supplier
Still online and sending; excellent prices and excellent service - would definitely use again
6 mars 2025
Réponse de Roveruk
Thank you for your support.
Réponse de Roveruk
Thank you for taking the time to leave feedback.
I ordered hanging baskets what arrive…
I ordered hanging baskets what arrive was just the inside part
13 mars 2025
Réponse de Roveruk
Hi Anthony,
Sorry to read this, I have just checked this order and, the order you placed was for 5 x 12" basket liners (product title/description: '12" (30cm) Hanging Basket coir, Coco Coconut Liner Smart Garden').
These are coir coconut for around £3 each for this size. The metal hanging baskets are available with liners but this is not what you ordered.
You are welcome to return any order for a refund as long as it is in unused condition.
I don't feel this 1 star review is fair as I sent exactly what you ordered in good time, but I have no control over that.
I hope you have a successful growing season and, as I say, if you want to return them for a refund you can.
Kind regards,
Ryan
www.RoverUK.co.uk
Really quick delivery all items perfect…
Really quick delivery all items perfect and just as described, ordered several items all came together, I had a slight query about 1 item but it was clarified n sorted straight away, great customer service, polite professional and will order again.
12 mars 2025
Avis spontané
Réponse de Roveruk
They are great. Thank you for your custom and supporting my little business.
Whenever someone orders a 'Bee hotel' I keep getting 'Blue hotel' - by Chris Isaak in my head. Like an earworm.
Thanks again.
great quality and fast delivery
11 mars 2025
Réponse de Roveruk
Thank you for taking the time to leave feedback.
Réponse de Roveruk
Thank you for taking the time to leave feedback.
What is the point of asking for a…
What is the point of asking for a review when the product has not even been despatched yet ...And now it has arrived after apologies from Rover....let's see how it looks in the garden when we can get out there
10 mars 2025
Réponse de Roveruk
Thank you for taking the time to leave feedback. I agree with your comment, and a review should not have been requested before you have received the item.
I have checked the tracking and this is estimated to be delivered tomorrow (12th), ahead of schedule (14th). This has been handed to the courier on the 9th, the same day you placed the order. Please check your emails for notification of dispatch and tracking.
I cannot share a direct link, but please make contact via the contact page on the RoverUK website if you have any issues.
I hope you have a good harvest with the Grocage protection.
Kind regards,
Ryan
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