Royal Enfield Avis 

Service 0% employee not responsing
Royal Enfield lekar bahut bura lag raha hai hamen

Staff at Royal Enfield are not bothered about what customers really want. And don’t even try to make customers feel special. Staff don’t even explain you any specifications about the bike and how does the bike performs. It was a very bad experience in buying my dream bike

Subject: Urgent: Request for Discussion with Royal Enfield Officer Regarding Staff Performance

Dear Royal Enfield Customer Service,

I hope this message reaches the relevant department. I am writing to express my dissatisfaction with the service provided by the staff at a Royal Enfield service center.

The performance of the staff, particularly in addressing and resolving issues, has been unsatisfactory. I am seeking an opportunity to discuss these concerns with a senior official or officer from Royal Enfield to provide detailed feedback and explore potential solutions.

Could you please arrange for me to speak with a designated officer at your earliest convenience? I believe that open communication is key to resolving these matters and improving the overall customer experience.

Thank you for your prompt attention to this request

Vijayawada auto nagar service centre 100% West

Bad behaviour of management of mathura service center.
Mera phone lekar khud ko customer feedback fill kr diya .
Service charges + 2-3 time labour charges.
Mera first no. Tha service ka time of gate entry morning 6:45 and gate out time evening 6:00 .
Nothing to major reason and repair... Only two three work like service, chain set change and handal change.but cost paid by me Rs. 5431.00+1299

I'm not sure who chooses the people to work on their stands at shows but I've never experienced such rudeness than at MCL Birmingham this weekend

I believe her name is Leah? Unhelpful, rude and just a bit, up themselves? They were the same at MCN Peterborough too, I thought maybe I had just caught them on an off day, but nope! Just a rude person.

Not a good representative for Royal Enfield.

Overall I have positive experience with this company though motorcycle price is not affordable for all and require timely maintenance.

Nobody responds anywhere, all the numbers shown on websites are Robots; press 1/2/3, & at the end nobody answers the call; customer call 1800… don’t have any clue about anything…

Royal Fraud

Iam booking the GT650 but tha showroom members not respond iam pay tha money also but not give any response so kindly do tha needful😈😈😈😈😈😈😈

Iam booking the GT650 but tha showroom members not respond iam pay tha money also but not give any response so kindly do tha needful😈😈😈😈😈😈😈

Bought a new super meteor and 4 months later I am still waiting on the owners manual to be sent. They advised use the online manual but that says my second service is due at 4.66k miles however my dealer says it's 3k that's a big difference and I cannot speak to RE to find out if manual is an error or if dealer is incorrect. Very poor service from RE since they decided to start importing to the UK themselves instead of using moto gb

Dommasandra, Sarjapur road service centre did fraud with me saying that my new battery is completely dead and not charging to replace with new battery. When I checked with battery centre. They proved that it's working perfectly good. Loss of 5k and loss of time

Please avoid delay service
Service manager not respond
Customer call
Manager
big Kanchipuram

Royal enfied service center at ndg motor pvt ltd, bistupur, Jamshedpur is very dangerous for your bike as well as your money. In the stating of service, service advisor will tell you your bike is under warrenty some spare parts it not cost you any money but after servicing when I went to billing counter, they are saying that, I have to pay full amount of that spare part, when I opposed this they suffered me alot, and they are making fun of customer.

So its my recommendation never go for sevice at this service center.

Had an interceptor from new 08/2022, covered 8000 miles and the starter solenoid packed up. Had the bike recovered and taken to an authorised dealership back in mid April 2023, the bike is still there due to Royal Enfield not sending the part and giving no reason, multiple emails sent, so have been with no bike for over 2 months and still waiting! Absolute diabolical customer service to say the least, very much doubt I'll ever buy a RE ever again.

Ik rij al ruim 40 jaar motor en heb er intussen 7gehad, hoofdzakelijk Honda. Ben nu op leeftijd en wilde stoppen met het motorrijden maar heb toch nog een Royal Enfield Himalayan gekocht als afsluitertje om een beetje rustig rond te touren. Echt een geweldige motor en ik mis niks en ben heel tevreden op elk terrein. Ja op de snelweg is het geen race monster maar de max toegelaten snelheid haalt hij gemakkelijk en meer heb ik niet nodig. Dus een dikke plus voor dit motormerk.

ESS AAR MOTORS. when ever I visit this royal Enfield showroom I feel like I am apart of this showroom. Their welcomed make us happy and this person Vishal i would like to give him 5 rating. Because he is the one I am feeling as a royal Enfield family. He is trustworthy person, he work with passion, man of words, he has good experience in his works. Eventually, he help me from the beginning till my meteor delivery in a good manner with responsibilities. Thank you so much Vishal and Thank you Royal Enfield.

Worst experience
I visited showroom for first free service at Margao as my appointment was at 9.00am only two more biker were present for service at 9.00am i was kept waiting till 10.00am and after asking again i was told to wait for job card my job card was made at around 10.15am and the expected time given was till 11.30am after i inquired about my bike at 11.52am if it is ready i was told it has been not taken up and asked for another one hour for service. I don't understand wat kind of service RE provide appointment based or first come late serve service.

Very bad experience in royal Enfield service staff