Safe & Vault Store.com Avis 

Safe exactly as described. Accurate dimensions and specs. Did take more than anticipated to be delivered but delivery was as perfect as can be. Packed well with adequate protection against damage. Box in which safe arrived was on a wood pallet but bottom of cardboard box cut away, so a simple matter to raise box and inspect the safe. Driver offered to take packing materials away. He refused a tip even though took time to bring safe into our garage as requested. Would have wheeled it into house but we were not ready for it.

Everything went as expected, smooth and easy until it came to putting the lag bolts in. The socket that was sent with the kit worked great for the hinge side, however when it came to the dead bolt side the shoulder on the socket was to big to fit in the whole. I then had to take a grinder to the socket to shave the shoulder down to get the depth needed to tighten the lag bolts.

Quick response time; didn't have the answer immediately available but did offer to make the contact needed to get the answer; friendly

Simon provided quick professional friendly replies to our questions.

We bought the safe we needed and feel extremely well informed about our purchase. we look forward to the delivery process.

Great availability of excellent products at a good price.

Very clear and easy to use website. Easy to read dimensions and options on the vault doors. That's lady on the chat was helpful as well.

The response from the customer service answered my question and relayed information from the manufacturer about my inquiry.

The representative.
Guided me through the whole process. Product was delivered on time.It was clean and no damage. Thank you

The safe and vault store themselves were great. Happy wit the product. Extremely unhappy with the shipping company/delivery company they used.

quick answer to my chat question.
waiting on order to arrive next week, so standby….

Company keeps asking me for a review but, my vault door has yet to arrive as of 4-10-25.

great product availability and knowledgeable staff

The shipping crate was probably beyond the control of the Safe and Vault Store, but I have to mention that the condition of the receiving box was in very poor shape! I'm glad the interior components were unscathed due to the extra packing material and the design of the stacking structure for the safe pieces. I did not complain about this since everything was undamaged, but I'll mention it here in this review. The shipment was ahead of schedule and the estimate provided by S&VS was accurate. I may buy another item in the near future, depending on my needs!

Great customer service. Great product.

Safe came great condition, delivery was on time
Would buy again.

Working with their customer service was a great experience. They answer my emails very quickly and always has a quality answer.

The person I talked with took care of me very quick and was vert friendly.
Anglia Blevin may not be spelled correctly. But very cute.

I love my safe. I love the high-quality product. I've been extremely happy.

The safe fit perfect under the back seat of my truck, and was easily secured with the provided locking cable. It works flawlessly, and gave me peace of mind as I traveled across the country with 2 hand guns. Thank you for a great product!