Safefoam Avis 

254
TrustScore 5 sur 5

5,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I needed a cushion for an Ercol loveseat, I contacted Safefoam and spoke to Joe who was extremely helpful and knowledgeable. I had a fabric sample which we really wanted and was delighted that Safefo... Voir plus

Noté 5 sur 5 étoiles

Thanks Joe and the Safefoam team. Great quality, expert advice and quick, responsive service. My 1980s Ercol sofa and arm chairs have been given new life with comfy new cushions with beautiful new... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’m so happy with my cushions! Safefoam were a pleasure to deal with and my new cushions turned up way ahead of the suggested time. I had an Ercol 334 armchair and 205 footstool upholstered in a brigh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Safefoam team excelled in the provision of pew cushions for our church. Their advice and support was excellent and allowed the PCC to make fully informed decisions. Once the decision had been made... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de meubles
  2. Magasin de mobilier ancien

Écrit par l'entreprise

After trying for 30 years, we have become one of the leading British companies maufacturing Ercol Replacement Cushions & Covers. We can replace most Ercol Models. In late 2021 Ercol themselves wrote to us to say that they very happy with our company rejuvenating their antique models. We also do lots of church pew cushions all over Britain, from as far South as Cornwall to the Isle of Lewis in the North


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

254 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

5,0

Tous les avis

(254)

47 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Exemplary customer service

Exemplary customer service. I phoned this company twice for advice prior to ordering cushions for our Ercol Jubilee 3 seater sofa and spoke to Joe who was very knowledgeable and helpful. We were pleasantly surprised that the new covers and cushions arrived with us a week after Safe Foam had originally received our fabric. We are delighted with our cushions. Thank you Safe Foam

10 octobre 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Thanks Neal. We noted that you fabrics supplier is Ultimate Fabrics from down your way in Devon. It is a beauty too, from Sanderson's Ivanhoe range. They sent us the fabric & we made your cushions and covers. I put a picture on our website's news blog for October. It really does look so good. Thanks for your kind words, our staff really appreciate customers like you, taking the time to make such good comments.

Noté 5 sur 5 étoiles

Can even handle the unusual!

Had an unusual request and Safefoam came through for me. Joe was especially helpful in finding just what I needed. Excellent service!

17 octobre 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Thank you Claire for your kind review. We are very pleased that we were able to help, and hope that your project is successful.

Noté 5 sur 5 étoiles

Absolutely Delighted – Superb Craftsmanship and Service!

A huge thank you to Joe and the team for my beautiful Ercol chair cushions – they look stunning. I'm absolutely thrilled with the finished product. The craftsmanship is exceptional and has truly transformed the chair.

From start to finish, the service has been outstanding. Communication was clear and friendly throughout, and the final result exceeded all my expectations. I’ll definitely be recommending this company to others – a real gem!

26 septembre 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks Alison for your wonderful review.
Everybody here really liked your 203 seat & back cushions in our own White Boucle, we're all well pleased that you like them too.

Noté 5 sur 5 étoiles

Special thanks to Joe and the staff at Safefoam

We want to say a special thanks to the staff at safefoam for the warm welcome when picking up our new cushions for our Ercol day bed this summer. They are now safely back in France and taking pride of place in our living room.

17 juillet 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks Ian for your fabulous review. Also thanks for the fantastic photo you sent of the daybed in your French home. Pity we can't show it here on Trustpilot!

Noté 5 sur 5 étoiles

The team at Safefoam are magicians

The team at Safefoam are magicians. Their work in creating cushions for my chairs was spectacular. The communication with my order has been fabulous and the attention to detail on all aspects has been fantastic. I am delighted with my new cushion sets and can't recommend them highly enough to anyone who is looking to refresh their furnishings, you won't be disappointed.

17 septembre 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Katherine we are delighted with your review, & already have received your Ercol Dining Seat for new foams & covers. Your 359 cushions, seats & backs looked brilliant in your choice of fabric. I will be putting your lovely pictures on our website as soon as possible. Thanks once again.

Noté 5 sur 5 étoiles

Well impressed with Safefoam excellent…

Well impressed with Safefoam excellent communication excellent service..
I had a cushion made for my Ercol Rocking Chair, I choose the fabric from their website. When I received the cushion I was so pleased with it- it looks fabulous on the rocker ..

Thank you
Karen

1 septembre 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks Karen for cheering us up this morning! It's blowing a gale here & pouring down, so to hear such a lovely review does us all good! We liked your rocking chair & the fabulous Ross Fabrics Print fabric you selected.

Noté 5 sur 5 étoiles

Seat cushion order

From ordering to receiving my seat cushion the customer service was great. They didn’t have the material I wanted and sent out swatches the same day. Once ordered the cushion arrived within days.
The quality of the cushion is fantastic, from materials to design.

4 septembre 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Thanks Linda for such a good review. Your Ercol 477 looks good! Sorry your first choice of fabric had sold out! However your second choice, our Samphire fabric, suited the bill & really looks so good.

Noté 5 sur 5 étoiles

Excellent quality and service

Excellent quality and service. Purchased full set of cushions for Ercol daybed including side bolsters in New Millennium Blue at a bargain price. No compromise on quality- excellent.

22 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

This has been one of the most efficient customer service along with a prompt delivery from an order made yesterday lunch time to arrival today.
I called up with a query and ended up purchasing the foam seat for an Ercol daybed. I even had a call in the late afternoon to say it has been dispatched and the tracking number was given. Everyone I was in contact with was lovely.
The foam seat has arrived and the quality and fit are brilliant. I would highly recommend this company to anybody wishing to replace cushions and seat pads on their Ercol furniture.

31 juillet 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Thanks Helen for your brilliant review. It's good for us to come back from holiday, feeling refreshed, and now to read your comments. Everybody is even happier! Your order was one of the last we sent out, it's good to hear that our courier delivered as promised.

Noté 5 sur 5 étoiles

Beautiful new cushions for my Ercol chairs

Safefoam have recently made me new cushions for my seven assorted Ercol chairs. I was given helpful advice over the phone and I was able to place the order via email. Communication was excellent throughout and I was notified when the cushions had been despatched. They are beautifully made and covered with my choice of fabrics from Ross. My chairs are transformed. When I discovered that I needed two additional studs, Joe at Safefoam sent me those too. Safefoam is a company that knows what it is doing and that wants you to be fully satisfied with their products. Quality is never cheap but their prices are very reasonable and very much more affordable than Ercol would be.

29 juillet 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

I missed this review! Sincere apologies Vaughan. Your order was something special, 7 Ercol cushions! 6 x 365 dining seat cushions in your own fabric & the chairmaker chair in our fabric. All looking good & we are very pleased you liked them.

Noté 5 sur 5 étoiles

The company were helpful and friendly…

The company were helpful and friendly to deal with and quickly responded to requests for samples via email of fabric and a quote for the cushions and covers. I placed the order by phone.
I was very surprised how quickly the finished products were delivered and I was delighted with the quality and workmanship. I would highly recommend this company to anybody wishing to replace cushions on their Ercol furniture.

21 juillet 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks for your splendid review. Your daybed mattress and back cushions looked brilliant in the Ross Fabrics Caledonian Oatmeal. Comments like yours are seen by many of our potential customers when they look at our website. It helps us a lot. Best wishes.

Noté 5 sur 5 étoiles

Great product and great service.

I ordered cushions for an Ercol chair. They were made promptly, delivered without difficulty and they look and feel great! The customer service was outstanding.

11 juillet 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks for your kind review. We made your 203 cushions and a love seat type of cushion in your own beautiful Brown wool fabric. All the cushions looked brilliant. Please pass on the good word!

Noté 5 sur 5 étoiles

Top quality for great value

Safefoam were incredibly helpful and patient throughout our purchasing journey. We couldn't fault their customer service, their product and their attention to detail. Their knowledge of the specific cushion needed for our rare sofa was unbelievable as was the care they took over matching the cover patterns. We wouldn't hesitate to recommend them. The highest quality for the most reasonable price - 5 star!

15 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

We are extremely pleased with the…

We are extremely pleased with the bespoke pew cushions Safefoam made for our church. From the initial enquiry to the final delivery, the service Joe gave was professional, friendly, and efficient.

The team took great care to ensure the cushions were a perfect fit for our pews, and the craftsmanship is excellent; comfortable, supportive, and beautifully finished.

They have made a real difference to the comfort of our congregation and are greatly appreciated by everyone. It's clear that this company takes pride in their work, and their attention to detail really shows.

We highly recommend them to any church or venue looking for quality, custom-made seating solutions. A big thank you for a job very well done!

27 mai 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks for your very kind review. Your cushions were made from Ross Fabrics Pimlico Rouge, and really did look so good. Very best wishes to all of your congregation, now sitting in comfort!

Noté 5 sur 5 étoiles

Amazing service

Amazing service! Lots of good communication around fabric options and choices. And super speedy once I'd finally made my decisions!

17 juin 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks Alison for your brilliant review. Your rare Ercol 835 3 seater seat cushion in such a statement fabric had us all talking! Our Helen was pleased with her work, & all involved are now so pleased with your kind review.

Noté 5 sur 5 étoiles

💯 satisfied

Great company
Great advice
Great product

So pleased with my cushion for my Ercol Grandfather Rocking Chair

17 juin 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Diane, thanks for taking the time to review our service to you. We are most grateful that you also sent us a picture of your rocker in position in your lovely home. The picture will be on our website soon! The fabric you chose, our light grey stitch, suits your decor very well.

Noté 5 sur 5 étoiles

Fabulous every time

I have used safe foam a number of times since the 1990s and have found their customer service to be second to none on every occasion. This timeI phoned and spoke to Bob who was so lovely to deal with and within 2 days I had my new product. They are flexible and reliable and their products are of very high quality. I would recommend them without hesitation.

9 juin 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Thank you Megan for your wonderful review. It's customers like you who spread the word about us. All we do is try our best for all of our customers. We are most grateful to you for taking the time to give us this splendid review & we're glad that you like the product.

Noté 5 sur 5 étoiles

Better than new!

Safefoam were really helpful at every step of the way with the rehabilitation of a lovely old Ercol sofa. Nothing was too much trouble, and we were even provided with a couple of scatter cushion covers made from the spare material. It's not often you get this level of personalised and super-helpful service these days. I wholeheartedly recommend them!

29 mai 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Many thanks Imogen for your wonderful review. Your 203 settee looks so good in your own fabric Emporio 4618 purchased from Modelli Fabrics in Cockermouth. It looks stunning especially so in your picture with the lovely Perthshire hills in the background.

Noté 5 sur 5 étoiles

Helpful, quick deliver and quality product.

Helpful, quick deliver and quality product.
Really recommend using Safefoam. I bought a new mattress & cover for my ercol daybed.

The fabric samples, and order were all delivered quickly and are good quality. Would use again and highly recommend. Nice helpful staff too!

26 mai 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Thanks Anna for your kind words & top review. You chose our Evening Blue fabric & the picture you sent of the daybed mattress does look so good. We think that prospective customers look at these reviews and are guided our way! We hope so! Best wishes & thanks once again.

Noté 5 sur 5 étoiles

My experience has been very good

My experience has been very good. Joe was super helpful all along the way. Helping to identify my Ercol models and sending out samples. Any concerns or issues were quickly handled. My sofas look fabulous and it has saved me so much money! I wouldn’t hesitate to recommend this company. Thanks very much to all the team.

18 mai 2025
Avis spontané
Logo de Safefoam

Réponse de Safefoam

Dear Ms Gardiner, We very much appreciate the various Ercol models you have bought from us in the last month, all covered in our own Irish Oatmeal fabric. Your kind review has encouraged us all to try our best for you and all of our customers. We're now looking forward to doing your final chair cushion very soon. Once we've confirmed to you that the seat cushion will be the same on your 249 Tub Chair as on a 176! I think thet the famous Lesley Jackson book does confirm it. We're going to send you a seat cushion pattern, and we hope that it will solve the problem for us all.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus