Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Voir plus
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Lisez les avis des autres
Excellent product and great service. I order the fire and smoke seals from Safelincs. They arrived the very next day and were of excellent quality. I would use Safelincs again and recommend them... Voir plus
These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Voir plus
Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.
Fire Safety Solutions
Écrit par l'entreprise
- Exclusive Warranties
- We offer 5 year warranties on all our essential fire safety products as standard.
- Best Price Guarantee
- We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
- Certified Professionalism
- We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
- Free Replacement After Fire Guarantee
- Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
- Corporate Memberships
- Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
- Manufacturers' Partner Of Choice
- We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.
Free Shipping On Safes, Dorgards And A Range Of Other Products
Any order containing one of the above products is shipped for free.
A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.
Coordonnées de contact
33 West Street, LN13 9FX, Alford, Royaume-Uni
- 0800 612 6537
- support@safelincs.co.uk
- www.safelincs.co.uk
Save Over 50% on Your Extinguisher Costs
4,7
Excellent
7 k avis
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A répondu à 100 % de ses avis négatifs
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My order was delivered the next day and…
My order was delivered the next day and my husband put it up immediately. The process was easy and the product is excellent.
18 décembre 2025
Avis spontané
Customer service.
The parcel went missing but customer services or the real person that answered the phone could not have been more helpful. She sorted the problem out swiftly and effectively.
15 décembre 2025
Avis spontané
Clear and swift communication
Clear and swift communication. Product delivered on time and exactly as described on website, so could use the fixing plate of outdated smoke alarm with the new one. Great service.
11 décembre 2025
Avis spontané
10/10 no notes
I wanted a smoke alarm identical to our existing one so I could use the same mounting bracket, as I am disabled and would not currently be able to install a new one. I was happy to find to find the same model despite the 10 year gap since we purchased the original! I was a little unsure of Safelincs as I had not heard of them before and my instinct was to buy from a mega corporation instead, but I decided not to and I am really happy with my decision. The order process was simple on the safelincs website and there were some nice little offers available if I were to purchase additional items. I got an invoice by email instantly and the item was delivered by courier the next day, despite selecting the free delivery option and expecting it 5 or so days later. I am confident I have received a genuine product and am very happy with the low price. I have attached the alarm and all seems to be working perfectly. I would like to thank the company and staff for an exceptional service, it means a lot that the safety of my home has been upheld without too much effort or cost. I will certainly return as a customer when I need to and recommend to others
11 décembre 2025
Avis spontané
The servcie recived from Safelincs was good, Evri very bad.…
The servcie recived from Safelincs was good. The service received from Evri was extremlly poor. The package which cost over £100 was left on the next street, in a bush in someones garden. The Evri delivery person even sent this picture as proof of delivery dispite me stating thet we are a 24 hour busness and to ring the door bell.
In my opinion STOP USING EVRI.
10 décembre 2025
Avis spontané
Excellent product fits old base plate…
Excellent product fits old base plate perfectly easily fitted and quick deliver
12 décembre 2025
Avis spontané
CO detector
The CO detector I ordered was despatched and received promptly and was ready to go out of the box. It was as displayed on the website and, if its predecessor is anything to go by, will last its advertised 10 years. A good price and a worthwhile purchase.
12 décembre 2025
Avis spontané
Good service
Good service. Products arrived as expected and the cost was very competitive. Highly recommended.
12 décembre 2025
Avis spontané
Easy Fit Detectors
The smoke detectors I purchased were exactly as described, came with batteries and comprehensive instructions. They were replacements for superseded detectors and fitted the existing mounts correctly.
12 décembre 2025
Avis spontané
Profuct was what I wanted and I was…
Profuct was what I wanted and I was kept advised regarding delivery
5 décembre 2025
Avis spontané
Outstanding customer service
Safelincs really persevered with sorting out the delivery when the courier company messed it up (repeatedly). Easy to order, good info on the website, and - if the courier doesn't mess it up - fast delivery.
11 décembre 2025
Avis spontané
Replacement iPAD SPI defribrallator battery
Safelincs have been my 'go to' supplier even before I retired having bought the DoorGuard products in the past. Now retired I needed a battery for our Community Hall AED (defibrillator). Their price was good, they had stock and they were able to ship out next day. Only problem with now living in the 'Highlands & Islands', is that deliveries by courier always take a little longer, but I will use Safelincs again as they are always reliable!
10 décembre 2025
Avis spontané
Ultrafire Alpha 600g
The extinguisher was exactly what was required for my campervan, both in size and price. The 5 year guarantee was also welcome as a number of competitor extinguishers were only guaranteed for 12 months. Lastly, delivery was fast. Would recommend.
2 décembre 2025
Avis spontané
Réponse de Safelincs
Good afternoon,
Thank you for the time taken to review Safelincs.
We sincerely apologise that you have still not received your goods you have purchased. I have tried to call you today to discuss the matter further, however was not able to, so I have sent an email.
I have looked into your order and can see the goods left our warehouse 1st December. Since this date, the courier has advised that they are experiencing delays and have yet to deliver your parcel.
Safelincs would like to apologise on the courier’s behalf, we are always disappointed when one of our customers is let down by a 3rd party acting on behalf of Safelincs.
We would like to resend you the goods with our alternative courier and also give a full refund as a way to apologise for the issues you have experienced.
Once again, I sincerely apologise for the delay and the delayed response from our customer service team.
I look forward to your response and agreeing a solution that you are happy with.
Kind regards
Mel
Customer service/Fire Door Manager.
Sadly I have not received my purchase
Sadly I have not received my purchase. Customer service have ignored my request for assistance. Paid my money and nothing has happened. Will contact credit card company as this must be a scam.
1 décembre 2025
Avis spontané
Réponse de Safelincs
Good afternoon,
Thank you for the time taken to review Safelincs.
We sincerely apologise you have still not received your goods you have purchased. I have tried to call you today to discuss the matter further, however was not able to, so I have sent an email.
I have looked into your order and can see the goods left our warehouse 28th November. Since this date, the courier has advised that they are experiencing delays and have yet to deliver your parcel.
Safelincs would like to apologise on the courier’s behalf, we are always disappointed when one of our customers are let down by a 3rd party acting on behalf of Safelincs.
We would like to resend you the goods with our alternative courier and also give a full refund as a way to apologise for the issues you have experienced.
Once again, I sincerely apologise for the delay and the delayed response from our customer service team.
I look forward to your response and agreeing a solution that you are happy with.
Kind regards
Mel
Customer service/Fire Door Manager.
Delivered quickly,well packaged
Delivered quickly,well packaged. I had a query with the item and the telephone call was answered quickly and was very helpful.
Can highly recommend this company.
30 novembre 2025
Avis spontané
Competitive pricing and quick delivery
Competitive pricing and quick delivery. All good.
2 décembre 2025
Avis spontané
Not the review i expected to write..
Not the review i expected to write..
But Safelincs have dropped the ball this time. Ordered door closers and spy holes valued at around £370 and received a carbon monoxide alarm and smoke alarm. This is usually scammer behaviour, so was surprised that they have started it.
They said it was the delivery sticker fell off their end (not my problem) but have not had any urgency in correcting it. Correct items still not dispatched two working days on.
Be careful and check your items immediately.
28 novembre 2025
Avis spontané
Réponse de Safelincs
Good morning,
Thank you for taking the time to review Safelincs.
Firstly, I would like to apologise for the genuine mix up with the parcels. It looks like you and another customer were sent the wrong parcels. This happened because the address labels were accidently mixed up. We sincerely apologise for the error and the inconvenience this has caused.
It is rare these errors occur, however when they do, we hold our hands up and rectify the issue, as quickly as possible.
As discussed on the phone this morning, we are arranging for the correct items to be sent next day, we will also collect the wrong items at the same time.
Once again, we are sorry for this error, we will be in touch shortly with your tracking details.
Best wishes,
Mel
Fire Door / Customer Service Manager.
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