Safelincs Avis 

The product is ok, but none of the colours really match any type of wood colour, and the way it arrived was poor. I ordered the sample and it arrived as just a mishmash of thicknesses and length, and ends were not cut but rather looked ripped. Not very impressed for the price.

Quality product at a sensible price delivered rapidly. Packaging was crushed but the contents unharmed.
I'd happily buy again.

Good I was able to use the old mountain plate, rather than having to fix a new base.

Excellent product and great service.

I order the fire and smoke seals from Safelincs. They arrived the very next day and were of excellent quality.

I would use Safelincs again and recommend them to anyone looking for fire safety products.

As a member of the public navigating the safety and legal requirements of fire alarms, I was very glad that Safelincs were happy to give very knowledgable advice and recommendations. They were happy to exchange emails with photos of old fire and heat alarms, and then advise which I needed to keep my house up to date.

I ordered the items in the afternoon and they were delivered to the post office as I requested within 24 hours. It also was free delivery.

Bought a Midi Battery Optical Smoke Alarm for my van. It's a nice, compact size, reasonably priced, and arrived quickly.

came without the screws, small value caused quite a big delay in getting materials to site

Smoke alarm was a great price and way cheaper than B&Q etc (same product) Sent quickly too.

Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its end of life.
Graham talked me though where to download the manual from for my alarm and where the catch was (which was tiny and not easy to find!. He waited the call until I found it and successfully removed it offers base plate off the ceiling and recommended the best replacement. Easy ordering process for the new one and super quick delivery,

Accurate description of product on website. Easy to order and quick delivery.

Although the ordering mistake was mine, Safelincs dealt with return and re-order excellently, efficiently and with courtesy and friendliness. Absolutely excellent customer service. Thank you.

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claimed there product would not even require a new base to be fitted to the ceiling and that the electrical connection was the same. Fantastic i thought and ordered 2 to replace both my connected alarms. Ordering was simple. Delivery was quick. Installation exceeded my expectations by a country mile and literally took 2 minutes per alarm. The whole process was easy and quick. Thoroughly recommended

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they're not manufactured any more, I'm going to have to get a bloody electrician to rewire my house" and then to "oh, these guys make a drop in replacement. I'll order them then." Next (working) day delivery and 30 minutes of fiddling with batteries and a circuit breaker and all is well again. Easy to deal with, they tell you exactly what units are compatible and all you have to do is slot in the replacement. Can not complain at all. Would buy from again.

A great product which, once you get the hang of it, is easy to install. The website is easy to use, and the delivery is quick.

Smoke detectors all as described and an easy replacement for older ones …..great service

My hallway smoke detector had reached its expiry date but the manufacturer no longer made replacements. So I came to Safelincs and found that they make a 'plug and play' compatible alarm which meant I did not have to engage an electrician to instal a new alarm. Using the very clear instructions, I fitted the replacement in minutes.

I needed to replace three smoke alarms and one heat alarm that had been fitted around 12 years ago when I had my loft extension done. They were mains powered and interconnected, and the original models were the BRK 670MBX smoke alarms and BRK 680MBX heat alarm, which have now been discontinued.

Thankfully, Safelincs had suitable replacement models that fitted the existing base plates, meaning I didn't need to get an electrician out. It was simply a case of removing the old alarm, disconnecting the electricity clip and clicking the new alarm into place. Everything connected and worked as it should.

I was initially unsure about the replacement heat alarm because the Safelincs website listed it as compatible with the BRK 690MBX, but didn't specifically mention the 680MBX. However, I can confirm that it fitted the existing base plate and connected without any problems.

I also called Safelincs before ordering and was reassured that I could check whether the alarm fitted and return it for a refund if it wasn't compatible. That gave me confidence to go ahead.

Overall, I'm very happy with the products and the service. The pricing is good and they arrived promptly. It's great to be able to replace discontinued alarms without having to replace the wiring or get an electrician involved.

I'll definitely use Safelincs again when these need replacing in another 10 years!

Great speedy response and customer serviced was amazing when an issue was highlighted and rectified immediately.

Great customer service. Responded quickly to emails regarding the purchase.
Delivery was quick.
The item is of high quality however maybe a bit pricey.
I ordered 3 DETA 1111 compatible smoke alarm which the original is no longer made. The product fits the base plates and is totally compatible. I feel the product is an upgrade on the originals. Install is easy.