Being on a tight schedule for our son’s 40th birthday staff member Chantelle went above and beyond to ensure his pan set arrived on time. Our son is delighted with the set and has requested additiona... Voir plus
L'entreprise a répondu
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Unfortunately the non-stick coating on my Urban Chef pan started to peel last week. I e-mailed Samuel Groves & Chantelle responded immediately, literally a few hours later! In less than one wee... Voir plus
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Huge delay in delivery with no explanation. A series of phone calls to the company never got beyond an answerphone. An email about the problem was never answered. Shockingly bad performance which comp... Voir plus
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Ordered a Mermaid roasting pan on Monday afternoon and it arrived on Wednesday morning. The order confirmation said it might take 56 days, but clearly that was wrong. The quality of their produc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Samuel Groves
Écrit par l'entreprise
Global interest in British design and manufacturing has never been higher and Samuel Groves is building on this golden opportunity by continuing to invest in manufacturing equipment to produce the very best cook and bakeware at their manufacturing site in Birmingham.
Few suppliers of hospitality products go back as far as Samuel Groves. This venerable Birmingham-based manufacturer of kitchen equipment started in 1817. The big take-off into hospitality supply came during the Second World War when Samuel Groves won a major government contract to produce aluminium trays, with many other items for the Ministry of Works and the War Office being added soon after. This helped reinforce the foundations of the modern business, which gained a major boost from the introduction of the Mermaid brand at the beginning of the 1950s.
Samuel Groves encompasses all facets of manufacturing including Metal Cutting, Presswork, Metal Spinning, Welding, Fabrication and Injection Moulding. In addition, we are able to design and manufacture our own tooling in house.
Even though the market and indeed cooking practices have evolved over the years, Samuel Groves quality and processes have improved. We remain traditional manufacturers and every product we are proud to say is still hand-finished. We have been a manufacturer in Birmingham for close to 200 years, some of the skills that will be used in the factory today will have been used all throughout those 200 years.
Every range produced at our factory, we believe is the best you can buy, whether that’s our robust stainless steel 3-ply cookware, or timeless Mermaid anodised bakeware.
Coordonnées de contact
194 Waterloo Road, B25 8LD, Birmingham, Royaume-Uni
- 0121 764 7393
- sales@samuelgroves.com
- www.samuelgroves.com
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690 avis
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A répondu à 92 % de ses avis négatifs
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Beautiful products made in England
Beautiful products made in England. Prompt delivery and all very well packed .
16 mai 2024
The Best
I was very satisfied with both containers . The quality was excellent and they handled well .
They are as easy to handle and versatile to use as those `I brought previously ,over twenty years ago .
30 avril 2024
Super products delivered on time
3 mai 2024
Prompt service
Prompt service, excellent website, premiere quality products, and rapid delivery. What’s not to like!?
17 avril 2024
Speedy turnaround of order and kept…
Speedy turnaround of order and kept informed. Overall a great shopping experience!
14 avril 2024
Very happy
Dispatched quickly, packed safely, environmentally friendly packaging, and very happy with the quality of the product.
8 avril 2024
Great value
Great value. The tray we bought was quite expensive, but at works beautifully and looks to be built to last for years.
2 avril 2024
Fantastic pans and amazing customer…
Fantastic pans and amazing customer service
Swapped my roaster for one with integral handles so it can fit my oven.
Staff were so helpful
25 mars 2024
Good quality pans, reliable company
Samuel Groves is a reliable company we have bought several pans from them and all do the job perfectly. The Chef’s pan is great for everything from sautés, risotto, pasta sauces. Good quality and not outrageously expensive for tri-ply.
24 mars 2024
Worth the purchase
I have had 2 of these pans for years and they have lasted the test of time compared to others that I had. Not as cheap as others but when you buy quality you have to pay for it.
22 mars 2024
You get what you pay for
I bought a non stick pan after my very expensive Le Crusset pan lost it non stick after just a couple of years.
These are British made and although expensive save you money in the long term as they don't need to be replace every few years....
7 avril 2024
Avis spontané
Réponse de Samuel Groves
Hi Chris, Thank you for your message. I am delighted that you are pleased with your product. Could I have your permission to use your comment and name on our website? Thanks
Quality (British made) oven trays
These oven trays are really worth the money - made (in the UK) to last and delivered straight from the manufacturer
7 mars 2024
Great service, great quality product.
The mince pie tray I've bought is very well made, very good quality, joy to use and worth every penny. It arrived promptly and well packed. If I need more of kitchen tools, I will return to Samuel Groves.
27 février 2024
SCAM. It's NOT a pan for life
Bought a non stick frying pan due to the life time guarantee. Less than a year of use and the non-stick coating has gone. I expected it to be refurbished for free as it's a 'pan for life' but it would cost £42!!! A 'pan for a year' more like. I bought this on offer at £52, the refurbishment cost is over 80% of the purchase price. Apparently the retail price of this pan is over £150. DO NOT waste your money. You're better of buying mid-range pans and just replacing them every year or two.
13 mars 2024
Avis spontané
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