Sandras Online Avis 

952
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Delivery was quick by royal mail. Found what I was looking for on your website long satin nightdress,bought 2 different colours fit is slightly different on the claret one but still fits. Will be o... Voir plus

Noté 5 sur 5 étoiles

Purchased these nighties for a relative who is in her 90’s, has dementia and has suffered a severe stroke. She can only verbalise occasionally but when I showed her the nighties she said “Nice”. I bel... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought my mum a Slenderella dressing gown with buttons for Christmas and shortly after I realised she prefers her dressing gown to have a zip so I gave the button down to my sister and ordered my m... Voir plus

Noté 5 sur 5 étoiles

Prompt delivery. Easy fitting, comfortable and cosy nightdress - the second I've had from Sandras-online. (I also have a comfortable pair of winceyette pyjamas from this firm.) Regard item as good... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boutique de lingerie

Informations provenant de diverses sources externes

Specialist in underwear, nightwear, lingerie and hosiery in the UK Low prices and Great customer service


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

952 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(952)

80 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing quality, beautiful dressing gown

I bought my mum a Slenderella dressing gown with buttons for Christmas and shortly after I realised she prefers her dressing gown to have a zip so I gave the button down to my sister and ordered my mum the Slenderella dressing gown with a zip.
They both unwrapped them for Christmas and were over the moon. The quality is exceptional. My mum wears her in the evenings when it gets cold and even said she hasn’t needed a hot water bottle where she has always used one before. My sister has to fight my niece for the dressing gown as they both want to wear it. Would definitely buy again and would definitely recommend.

25 décembre 2024
Noté 1 sur 5 étoiles

Very Dissapointed!

I STILL HAVE NOT RECEIVED MY ORDER??????
YOUR LAST COMMUNICATION SAID IT WAS LOST IN THE POST! I THINK I WOULD LIKE A REFUND!
MR BRAIN!

2 décembre 2024
Noté 5 sur 5 étoiles

Quality item, fast delivery

Easy website to navigate, colours true to pictures and great quality item. Would definitely recommend.

24 novembre 2024
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Réponse de Sandras Online

Thank you for taking the time to leave a review. Have a wonderful Christmas.

Noté 5 sur 5 étoiles

The company refunded the item returned…

The company refunded the item returned because of
dislike of design,promptly

28 octobre 2024
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Réponse de Sandras Online

Sorry you didn't like the item, but glad you're happy with the service. Hopefully the next one suits you better :)

Noté 5 sur 5 étoiles

Speedy service

Speedy service. Items purchased exactly as advertised. kept informed about delivery. Very efficient and easy website to use.

29 octobre 2024
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Réponse de Sandras Online

Thank you for taking the time to leave a review. Have a wonderful Christmas.

Noté 1 sur 5 étoiles

sadly surprised by customer services- I…

sadly surprised by customer services- I ordered to allow for upcoming surgery and omitted to send all of the orginal packing- cost me 25% which seems very steep given the minor error

28 octobre 2024
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Réponse de Sandras Online

I'm sorry that you feel that way. As I'm sure you can imagine as a buyer you might not feel happy receiving an item that is not packaged, this is why we require returns to include all of the original packaging. If this is not present we need to repackage it. There are costs associated with that including the packaging and the time required to repackage. We do make this clear in our returns policy.

I wish you the best for your upcoming surgery.

Noté 5 sur 5 étoiles

Great quality nighties for my mum

Great quality nighties for my mum, always reliable and good value for money

28 octobre 2024
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Réponse de Sandras Online

Thank you for your kind remarks. Hope your mum likes them!

Noté 2 sur 5 étoiles

Disappointed for the first time with…

Disappointed for the first time with your products. Usually great. Sizing is HUGE. 18/20 classed as large by you. I am 16 and ordered large which is large elsewhere. It is lovely but massive and hangs off me. Can’t return it as I have worn it. Please advise as I have wasted a lot of money. Thank you.

26 octobre 2024
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Réponse de Sandras Online

If you have tried it on, you are very welcome to return it. It cannot be returned if it is washed, soiled or worn (for more than a few minutes).

Please be sure to include labels and packaging with any return.

We do include a guide to our sizes where they are not explicit on each product page.

https://www.sandras-online.co.uk/products/long-thin-strap-satin-chemise-with-lace-trim

Noté 5 sur 5 étoiles

Straightforward

Ordered for the 2nd time from Sandra's Online. Again an easy straightforward experience. It all works smoothly and delivery arrives on time.

25 octobre 2024
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Réponse de Sandras Online

Thank you for your review.

Noté 4 sur 5 étoiles

Nothing really

Nothing really, I got what I paid for.

1 octobre 2024
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Réponse de Sandras Online

Sorry we couldn't quite make it to that fifth star! Hope you enjoy your items.

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