Saniflo Specialists Avis 

279
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Craig arrived when he said he would. He was polite, got to work immediately to assess the job to be done.He explained the options clearly and answered my questions.When I decided the option to take, h... Voir plus

Noté 5 sur 5 étoiles

Prompt appointment date. Craig arrived within the 2 hour slot given. Very polite and informative. Explained the problem..remedied the issue with no mess at all. Immediate invoice and job description s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Plombier

Écrit par l'entreprise

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

279 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(279)

92 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ethan provided a professional…

Ethan provided a professional repairing service today . He is polite and on time. He let me know what is the problem of my toilet . I highly appreciate this polite staff and his service.
In addition, the coordinatior Olivia responded my urgent calling quickly. In the communication process. She gave me felt this company is helpful and trustful .
I recommend anyone who need to fix their macerator type toilets . Let’s contact them.

30 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you so much for your kind words! We’re glad Ethan and Olivia could assist you promptly and professionally. We truly appreciate your recommendation! - Pete

Noté 5 sur 5 étoiles

Ethan was brilliant

Ethan was brilliant. Efficient and explained everything . Installed new unit with minimum disruption. Couldn’t be more pleased!

27 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for the lovely feedback! We're thrilled to hear you're pleased with Ethan's work and the smooth installation. - Olivia

Noté 5 sur 5 étoiles

Fantastic experience, would recommend

I can’t fault my experience at all, fantastic from start to finish. My initial contact was with Olivia who was super helpful, understood exactly what I was explaining regarding the issues we were having. The call out was quick and I was informed along the way via texts the day before and an hour before the engineers arrival.
Craig was great, spent time working out what the problem was and showed me so I understood what was going wrong and what needed to be done.
Polite, knowledgeable, professional and you wouldn’t have known he had been here as everything was cleared and clean before he left. What a great experience!

19 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

We're so glad Olivia and Craig were able to provide a smooth, professional, and helpful experience from start to finish. We really appreciate your kind words! - Pete








Noté 5 sur 5 étoiles

Excellent Service

Ethan did an amazing job. Friendly, on time. Very informative, a credit to your company. Resolved the issue very quickly and also very good advice given, in order to maintain the system. Communication between the business by Olivia was great. Informed every step of the way. Can't fault the service I received. Amazing, keep up the good work. Everything fixed within the hour.

9 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you so much for the wonderful feedback! We’re thrilled to hear Ethan and Olivia provided such great service. Much appreciated!

Noté 5 sur 5 étoiles

Well organised and competent

This company is so well organised and helpful. They are able to provide services quickly and provide a good short window for appointments so that you’re not waiting in for a whole day. The engineer that visited me was competent, friendly and helpful and was able to provide advice for the care of the macerater. Thank you

9 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you so much for your kind words! We're glad you had a great experience and that our engineer was able to help—your feedback means a lot! - Olivia

Noté 5 sur 5 étoiles

Rang yesterday regarding a macerator…

Rang yesterday regarding a macerator repair and had an appointment at 9am today. Problem rectified, prompt, friendly and knowledgeable. Would definitely recommend. Can now use the downstairs toilet again

9 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for the lovely review! We're so pleased we could help quickly and get your toilet back in action—really appreciate the recommendation! - Olivia

Noté 5 sur 5 étoiles

Great service.

Great service.

Turned up on time with plenty of notice, got the job done quickly and left no mess, can’t really ask for more.

6 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

Thanks for the great feedback! We’re glad everything went smoothly. - Olivia

Noté 5 sur 5 étoiles

Friendly and Professional Service

Friendly, prompt service from my initial enquiry to the completed repair of my Saniflo toilet. The engineer, Jordan Hughes, arrived on time, diagnosed the problem, replaced the faulty parts and left the toilet clean and tidy. All at a reasonable cost too.

2 mai 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for your kind review! We're glad Jordan provided prompt and professional service—much appreciated! - Olivia

Noté 5 sur 5 étoiles

Professional and reliable

Our Saniflo unit in a downstairs toilet was constantly flushing and whirring so called out the Saniflo Specialists. The problem was resolved quickly, the system cleaned and toilet re-plumbed with minimum disruption. The plumber was very professional and answered any questions we had about keeping the system problem free. We decided to take out macerator cover (there was no hard sell!) for future peace of mind. Can highly recommend.

14 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for the great feedback! We're glad we could resolve the issue quickly and that you were happy with the service. We really appreciate the recommendation! - Olivia

Noté 5 sur 5 étoiles

Ethan to the rescue!

Ethan came to help with a leak we had in our Sani Flo system and he was fantastic. Very professionally, knowledgeable and very speedy.

Everything was fixed super quick, and was no trouble at all for Ethan. Thanks for helping us and for doing a great job.

23 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for the kind words! We're so pleased to hear Ethan was able to help quickly and professionally—I'll be sure to pass on your lovely feedback to him. - Olivia

Noté 5 sur 5 étoiles

Excellent trustworthy service

Polite personable service from booking through to completion.
Jordan the engineer was friendly and efficient and left everything clean and tidy. He was also very informative.
This is the second time we have used this company and won't hesitate to use them again

17 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for your continued trust in us! We're glad to hear Jordan provided such a positive experience. We look forward to helping you again in the future! - Olivia

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, engineer Ethan great guy, thankyou so much for a perfect job done. Highly recommend too.

17 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you so much for the kind words! We're thrilled you were happy with the service. - Olivia

Noté 5 sur 5 étoiles

Excellent service

Excellent service! With us within a couple of hours of our phone call. Very friendly, helpful, skilled and efficient engineer.

16 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thanks so much! We're glad we could help quickly and that you were happy with the service. We'll pass your kind words on to the engineer! - Olivia

Noté 5 sur 5 étoiles

Brilliant

Brilliant. Advance notice of arrival and prompt visit. Expert analysis of problem and efficient solution. Could not recommend more highly.

11 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you! We're so pleased you had a great experience. Really appreciate the high recommendation! - Olivia

Noté 5 sur 5 étoiles

Very efficient service

Very efficient service. Easy communication and kept updated at all times. Engineer was polite, respectful and efficient. Serviced our Saniflow and cleared drainage problem from connected shower and wash basin efficiently without any mess. Would highly recommend this company.

16 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for the lovely feedback! We're glad everything was sorted efficiently and cleanly. Really appreciate the recommendation! - Olivia

Noté 5 sur 5 étoiles

Plumbico

Olivia was a very nice young man. Explained everything to me and fixed everything. I will definitely use you again.
Thank you

7 avril 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you! We're so glad you had a great experience. - Olivia

Noté 1 sur 5 étoiles

A bad experience

A bad experience. Friendly engineers but a call out to deal with macerator running randomly led to a leak from Saniflo toilet. Took 6 days for another engineer to come out. Their repair led to a worse leak. Had to pay an engineer registered on the Saniflo site to repair the leak and therefore paid twice. The company does not answer phone calls. They send automated texts saying they will call back. After I complained about the leak they caused and seemed unable to fix, asking for a partial refund, they ceased to respond at all. A very bad experience. I would not recommend this company at all.

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service from the…

Excellent customer service from the first phone call to completion of job. Friendly, professional and efficient. Craig was brilliant and fixed the appliance in under 30 mins leaving the bathroom spotless. I also didn’t feel at all as if I was being ripped off. Great job. Thanks

28 mars 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you so much for the great review! We’re glad you were happy with the service and really appreciate the kind words about Craig. - Olivia

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