Sarason TV Avis 

Great customer service

Mark was very polite, well explained and helpful in assisting and co-ordinating my TV installation 32” android TV Highly recommended.

Amazing fast delivery from this company our 22” waterproof bathroom TV arrived the next day. Overall packaging was great and after testing the unit before installation everything was as expected. Excellent

Prompt delivery, good TV. Easy to install.

Purchased a 24”’android arrived the next day very pleased with the professional service offered by Sarason.

Installed TV in Feb it’s now October only been able to watch it a handful of times (5 times at the most) when It does decide to work I have to turn on and chose Channel and correct volume before running a bath as it won’t work if there’s any sign of steam. The usual scenario though is that it decides to stop working most of the time however after reading reviews I’m wondering if it is the remote that is faulty. But this is the second one we’ve bought so it’s concerning if it it the remote !
When it does work sound quality isn’t great but can manage with it.

Order a sarason 19 inch android tv direct from them via telephone and paid by PayPal, the tv was sent the very next day looks a great piece of kit, but won’t be fitting it till mid December in our new house,
We emailed them for our invoice which was sent by return. It was well packed and in a plain box for security.
We read the reviews some negative in regards to poor remotes and talking to them, but I can honestly say there service was first class.
I will leave a follow up review once we have fitted and used the tv in our bathroom.
I would like thank Rafi for his professional advice and service given at the time of ordering and reassuring us on PayPal payment and giving me his personal contact number incase anything went wrong.
Great service if the tv is as good as that we will be well pleased.

Remote broke after around 3 months. Tried to get a replacement one but after initially responding to emails was later ignored and still haven’t received a new remote. TV can’t be used without one.

Great quality TV and looks the part in my bathroom and comes with waterproof remote.

I purchased a Sarason 19 Mirror tv for my bathroom The TV has worked fine However I am now trying to purchase my third remote control they are absolutely crap. The remote is stored in a drawer and never gets abused. After a while, the buttons stop working and I have had to replace the remote. Trying to get the right one is a nightmare once the remote packs in the TV is useless.
Decent TV
Poor quality remote controls
I would not buy on again.
Janis

Okay tv became faulty just under a year old but they sent courier to collect and returned it fixed within a few days....great customer service and after care.

I purchase a 22” bathroom mirror tv November 2017 to install in my new extension it wasn’t installed until March 2018. we needed it for the size for the stud walls and the first fix electrics it’s therefore 15months old and used perhaps twice a week. It stopped working on Thursday the light is on but the remote won’t switch it on. I purchased a new battery but this didn’t solve it. I emailed Sarason with proof of purchase to ask about options. I was told to send the tv back to be looked at ..Im all for women’s lib but I’d have no clue how to remove the tv and don’t want to pay someone if there’s a quick fix so asked whether it could be the remote control a process of elimination seemed sensible I even asked if any authorised repairers were available to take a look ...the next email stated I was out of warranty so I was going to be charged ..the website clearly states 2 year warranty I’m well within ..the email was short and blunt I don’t expect to be treated this way ..I’ve tried calling several times and worryingly it rings out then goes to EE voicemail ..a little more customer service wouldn’t go amiss here I’m disgusted at the couldn’t care less emails I’ve received
I’ve received an email back which stated “NO we will not call you back as we are on a important project hotel development !!
It’s quite embarrassing do have to send emails to and fro like this”
Some progress though he says “ we are trying to get this resolved for you please advise when you will like the unit collected once again ?”the last email asked me to post it back myself at my expense
Further to this review ironically I was called I can honesty say I have never ever been spoken to like this ..I was told my emails were rude I was told that my £400 meant nothing as they deal with multi million pound companies and I was an inconvenience I was told I had an attitude I felt well and truly told off I was extremely upset and shocked.It was left that I had to get the tv out of the wall and they would collect and look at it.
I planned to pay someone to remove the TV but knew it would leave a mess as they are fitted flush into a wall and sealed ..I thought I’d google to try trouble shooting I tried YouTube then I decided I’d try to turn my power off at my fuse board and guess what it worked. If I hadn’t taken it upon myself to research I’d have had a massive hole in my new bathroom wall had paid someone to remove it probably needed a plasterer to make good and a cost to sarason to collect a TV which just needed rebooting ...shocking that someone couldn’t just call me at the beginning when I asked for help
I’ve since received an email from the “managing director” apologising for my experience and admitting after a meeting with his staff member he was wrong and that they were sorry it’s easy to just email after such shocking service the least they could have done was call me personally the email means nothing to me I would never ever ever recommend such a dreadful company

Great service and recommend every time! I install design bathrooms for a living and have always used Sarason tv products best quality and the best price along with amazing tech support.

I have had 2 Tvs from sarason both 32"
I found the service efficient and polite from the management jay
When ever I have had a problem with the remote they have dealt with it effectively and efficiently by sending me replacement
They also have kept in touch to make sure everything is ok and I'm happy with my product.

Really pleased with our 19" bathroom TV. Has really been a talking point for friends coming in to see our newly refurbished bathroom.
Fast delivery after ordering on eBay. Would be happy to use Sarason again and would recommend to my friends and family, which I would not do unless I was confident in the service and the product.

Excellent tv and service from Jay at Sarason the tv was the best value around and the support is great! Would definitely recommend Sarason!

The out-door TV I bought recently from them was within a reasonable price plus, it had all the features I wanted. Honestly impressed.

We bought a bathroom tv from this shop .Reasonable prices with quality products ,Highly recommended.

The website has different types of blogs to help us out in choosing which kind of TV to install and much more. It was great to get in touch with them, thanks a lot.

Thank you Sarason TV for installing the water-proof TV in our bathroom, the service was highly professional and sincere!

All of their TVs are IP65 certified so I did not have to worry about any type of water damage.That means I can just lie back and enjoy watching TV!