Scrivens Opticians & Hearing Care Avis 

All staff were helpful. Kept up to date with progress throughout my visit . Knowledgeable staff, prepared to ask for advice when needed.

I have worn varifocal spectacles for over 25 years and never had a problem with any. However for the first time I have with the new frame decided upon. After a week I had to take them back as they caused eye strain and headache. I expected it to be difficult but to my relief it was NOT, the staff were exemplary and allayed all my stress. I can't recommend them more, unlike a rival national chain who are the diametric opposite

I had the usual 5 star treatment at the Witney branch. Professional, caring, friendly service. A pleasure to deal with

Excellent service at Scrivens Opticians, Tilehurst. The staff were friendly, knowledgeable and very helpful. I really appreciated that there was no pressure to spend money or buy anything I didn't need. Honest advice and great customer care. Highly recommended!

The optician at Bitterne, was kind, informative and reassuring - clearly knowledgeable in her field. All staff were helpful and the shop clean and tidy.

Visited Wimborne Scrivens yesterday. The team were great. Thank you Anna, Cat, Nat, Karen and Julie for your patience.

On my recent visit to Scrivens, I found all staff to be friendly and professional. I needed new glasses and was helped to find the right ones for me without pressure to buy or feeling rushed.
On a previous visit 2 years ago, the optician referred me to an ophthalmologist and I am so grateful because it was found that I needed a procedure on the eye in question. Also, during my visit a condition was found on the other eye which required treatments and it is responding well. Thank you Scrivens.

The assistants are very kind and look after me very well.

I was seen by the optician exactly on time of my appointment, unlike some of the bigger companies. All the staff are friendly and helpful, very professional and knowledgeable. I was not pressured when choosing frames, lenses etc. I would definitely recommend this company.

I am really pleased with my new glasses and Emma at the Bourne branch was so helpful with helping me choose glasses to suit me.

The service from the manager and her team was second to none.
From the time i entered the shop to the time i left I felt at ease and well informed.
The glasses that lorna helped me choose i am so delighted with and will be recommending friends and family.

We visited the audiology specialist at Scrivens in Peacehaven, who was exceptional in his care of my 98yr old mother in law. We came away with new hearing aids and a hope of real customer care for the future after years of neglect from the previous NHS providers.
We are going to move all of our opticians and hearing care requirements to Scrivens from now on. Such friendly and helpful staff. We absolutely recommend them.

All of the staff were so lovely and made me feel comfortable. Thank you!

My experience with Scrivens was great. The appointment was for audiology appointment for my dad. We were warmly greeted by Dipesh who checked all our details and provided an overview of what the appointment would entail.
The audiologist Amaan Khan was exceptional from start to finish. The appointment was thorough, unrushed, and genuinely reassuring. Hetook the time to explain every step of the hearing test, what the results meant, and how different options could support my dads long‑term hearing health.

What stood out most was their calm, patient approach — he listened carefully, answered every question clearly, and made the whole process feel comfortable and easy. The technology used was modern and efficient, and my dad and I left feeling informed, supported, and confident about the next steps.

I highly recommend this clinic to anyone looking for professional, compassionate hearing care.

Great as always

Great experience from the Scrivens staff at the Market Deepings store. Thank you to all the staff there.

The staff were very helpful and their technical knowledge was very important. Nothing was too much trouble for them and they were very polite and gave an honest feedback to the different glasses available.

I’ve been visiting David’s practice for about 40 years, starting back when I was a child.

Even then, I remember being so amazed by how effortlessly he could read the smallest text!

​His clinical knowledge is truly top-notch—years ago, our GP even referred us to David for a second opinion, and the hospital consultants passed along praise for his accurate diagnosis letter.

David and his wonderful team are always so kind, professional, and thorough.

Plus, it was amazing as I received my spectacles and they fit well! I wouldn't trust my eyes to anyone else.

I am very happy with my new glasses,especially happy with the eye examination ,which was very thorough,thanks again John Coleman.

Staff were friendly, helpful and professional. Made me feel at ease.