Graham in the Stamford branch was very helpful in giving suggestions as to my dry skin condition of the ears. Also he took time to explain everything and asked how I finding the use of the hearing... Voir plus

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My 97 year old dad used Fishponds Bristol Branch for his hearing aids and wax extraction. He was extremely impressed with the care Katie Boast took to explain and carryout the procedures, he was very... Voir plus
My husband went for a hearing test, what a fantastic experience, from the people in reception to the lady who tested and fitted his aids, she was so lovely, patient and kind. Couldn’t believe he came... Voir plus
As always, the staff were friendly and so helpful, going over and above to make sure I got the very best fitting glasses for my complex prescription lenses. I’ve been going to them for over 15years an... Voir plus
À propos de l'entreprise
- Opticien
- aussi dans
- Fournisseur de lentilles de contact
- Grossiste en lunettes
- Magasin d'appareils auditifs
- Magasin de lunettes de soleil
- Optométriste
À propos de Scrivens Opticians & Hearing Care
Écrit par l'entreprise
At Scrivens Opticians & Hearing Care, we believe that looking after your sight and hearing should be simple, reassuring, and personal. Founded in 1938, we are proud to be a family-run British business that has grown to become one of the UK’s most trusted names in optical and hearing care. With over 160 branches nationwide, our mission has always been the same - to help every customer see and hear life at its very best.
We offer a complete range of professional services, including comprehensive eye examinations, advanced retinal imaging, contact lens fittings, and free hearing checks carried out by qualified experts. Our friendly teams take the time to understand your individual needs, ensuring every visit is comfortable, informative, and tailored to you.
Explore our stylish range of designer glasses and sunglasses, along with high-quality contact lenses and digital hearing aids featuring the latest technology for clear, natural sound. Whether you’re updating your eyewear, booking your next eye test, or exploring hearing solutions, you’ll always find expert advice and a warm welcome at Scrivens.
As a long-established provider of NHS eye and hearing services, we are proud to make exceptional care accessible to everyone. Every product and service we offer is designed to enhance your comfort, confidence, and quality of life.
At Scrivens, your sight and hearing are in safe hands - because caring for you is at the heart of everything we do.
|
Book an eye test |
|
Book a hearing test |
|
Find your nearest branch |
Optical and hearing services
Écrit par l'entreprise
- Optical services
- Eye tests, NHS eyecare services, private eye examinations, contact lenses, over 60s eyecare, Free kids eyecare, OCT in selected branches.
- Hearing services
- Free hearing tests, free NHS hearing aids for over 19s, digital hearing aids, hearing screening, hearing aid batteries, mould retubing, hearing aid servicing, ear wax removal in selected branches.
Coordonnées de contact
60 Islington Row Middleway, Edgbaston, B15 1PH, Birmingham, Royaume-Uni
- 0800 626 427
- customercare@scrivens.com
- www.scrivens.com

Expert care in your area
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 77 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top notch service
Staff were friendly, helpful and professional. Made me feel at ease.

Réponse de Scrivens Opticians & Hearing Care
Lovely,friendly and welcoming staff
Lovely,friendly and welcoming staff. Calm atmosphere.

Réponse de Scrivens Opticians & Hearing Care
Good service as always.
The staff were very helpful and polite as usual and the optician was very pleasant and thorough.
I was extremely happy with the service but the only downside is that I could obtain the specified lenses cheaper elsewhere which is a significant factor bearing in mind that they cost in the region of £600 (frame excluded).
Also no discount for pensioners.

Réponse de Scrivens Opticians & Hearing Care
Been going this options years
My mum first took us many years ago to Donald and atchisons which then became scrivans and we have continued coming even mum up to her passing 2 years ago.Last week I needed an urgent appointment and scriven's fitted me in the same day.I was so grateful. But through all the years and changes to staff, like Mr King who was the optician who was part of the furniture they have all been marvellous. The date below I think it was the 6th August they fitted me in, give or take a few days

Réponse de Scrivens Opticians & Hearing Care
Friendly, knowledgeable
I needed some new glasses & the ladies were extremely friendly, knowledgeable & helpful. My new glasses were ready for collection very quickly, and I am so pleased with them.

Réponse de Scrivens Opticians & Hearing Care
59 years old & first time having an eye test.
I am 59 & this is the first time I have ever had a eye test. The Didcot branch were excellent & very friendly, eye test done, chose my frames & within 2 weeks I had my new glasses. Went back to collect & have them fitted & was very pleased that I ordered a pair of sunglasses as you offered me a 50% discount. They told me to pop back in if I needed any frame adjustments or assistance. I am a very happy customer & will use them in the future.

Réponse de Scrivens Opticians & Hearing Care
Hearing Test Appointment
My daughter and I had hearing tests at the Haywards Heath branch of Scrivens yesterday. We have both had hearing tests in the past so we are able to say that yesterday's experience was excellent.
From the staff that arranged our appointments a couple of weeks ago, those who greeted us and the to the audiologist who conducted the tests everyone was welcoming and friendly.
The audiologist made us feel relaxed and confident that we were in safe hands. She explained every step of the test, everything we need to know about our new NHS hearing aids and was happy to answer any queries and stress that if we have any problems with the new aids or have questions that Scrivens are there and happy to listen.
We are happy to recommend this professional, happy and relaxed branch of Scrivens.

Réponse de Scrivens Opticians & Hearing Care
Went to Scrivens for 2 nose peices
Went to Scrivens for 2 nose pieces
Now I know they are not free
But £5 for 2 is a bit over the top

Réponse de Scrivens Opticians & Hearing Care
Eye test
The staff at wem were excellent friendly & polite could not ask for anything more

Réponse de Scrivens Opticians & Hearing Care
Very efficient and friendly staff at…
Very efficient and friendly staff at the Brandon branch.

Réponse de Scrivens Opticians & Hearing Care
On time and a very professional eye test.
On time and a very professional and comprehensive eye test. I was very impressed.

Réponse de Scrivens Opticians & Hearing Care
I received a very thorough eye test and…
I received a very thorough eye test and the optician spoke throughout of any findings.
Choosing new frames and talking through the various lens options was helpful with Helen. Subsequently, my prescribed glasses were delivered and fitted earlier than expected.
Chapel en le Frith

Réponse de Scrivens Opticians & Hearing Care
Lovely staff with a great knowledge
Lovely staff with a great knowledge for my needs Always excellent service and my glasses are always first class

Réponse de Scrivens Opticians & Hearing Care

Réponse de Scrivens Opticians & Hearing Care
Excellent service and staff at Scrivens in Barnsley
I have been going to Scrivens in Barnsley for a number of years for both glasses and hearing aids. Recently I needed new glasses and as always the staff were welcoming and informative about the options available when I was choosing my glasses. They also stock a wide range of frames. It took only 8 days from ordering to delivery of the glasses and I am really pleased with them.

Réponse de Scrivens Opticians & Hearing Care
Recently had an eye test in Ripley…
Recently had an eye test in Ripley shop, staff were professional and Lisa was really nice as usual
See you in 2 years

Réponse de Scrivens Opticians & Hearing Care
Prompt and efficient service that I…
Prompt and efficient service that I could not fault

Réponse de Scrivens Opticians & Hearing Care
Scrivens - Sheldon - Superb !
I have been very happy with the service I have experienced at Scrivens Sheldon branch. The Staff are knowledgeable and helpful. The actual store is clean & tidy. I'm glad I chose Scrivens Sheldon Branch.

Réponse de Scrivens Opticians & Hearing Care
all good and professional
all good and professional from test to glasses
all staff and optician very good

Réponse de Scrivens Opticians & Hearing Care
Excellent service
Excellent service, helpful polite staff, always there to help and put things right if you have a problem.

Réponse de Scrivens Opticians & Hearing Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.