Sealed Units Direct Avis 

176
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Only wanted x1 small window but this wasn't a problem, excellent quality, exactly to size and quick delivery. Friendly comms from Maisie who kept me up to date with my order. Will recommend to friends... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering online is fraught with difficulty when you don't know the company. Not with these guys. Extremely happy with to quality and the delivery. I shall be measuring up tomorrow so I can order more... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Easy ordering on their website, unit arrived well within the estimated delivery date. Great quality. You even get a follow up check-in from Maisie to ensure everything was good, which is a really nice... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation du verre

Écrit par l'entreprise

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

176 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,9

Tous les avis

(176)

164 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect fit

Perfect fit, Vicky sorted out a delivery date quickly, great service!

19 août 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your lovely review! We’re delighted to hear you had a great experience and that Vicky was able to arrange your delivery date quickly. We really appreciate your kind words and hope you enjoy your perfect fit!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great experience from start to finish!

Great experience from start to finish!
Online ordering was quick and easy with all the options clearly shown on the drop-downs.
Pricing is transparent and there were no hidden extras.
Vicky was very helpful in keeping me updated when the units were ready and then arranging delivery.
The units themselves are perfect and even came filled with Argon gas as standard and cost substantially less than I had been quoted by local glass suppliers who do not even have the facility to include Argon and do not offer free delivery either.
The delivery driver was very friendly too and in good spirits despite very heavy traffic on the day.
Thanks again to Vicky and the team.
Highly recommended.

20 août 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the fantastic review! We’re delighted you had such a smooth experience and were happy with the quality, pricing and delivery. We’ll be sure to pass your kind words on to Vicky and the team. Thanks again for recommending us!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Trouble-free online ordering

Trouble-free online ordering, a couple of weeks later simple, to-the-point message from Vicky Neale saying delivery expected next day, courteous and friendly delivery driver arrived first thing next morning, handed over perfect double glazed pane. No hassle, no problems, all perfect. And very good price. Many thanks.

19 août 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your fantastic feedback! We’re so pleased everything went smoothly and that you were happy with the service, delivery, and price. We really appreciate your support!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Good communication and well built…

Good communication and well built units, fast delivery

16 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your wonderful feedback! We’re delighted to hear that you were happy with our communication, the quality of the units, and our fast delivery. We truly appreciate your support and look forward to serving you again!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

This was an easy pleasant experience…

This was an easy pleasant experience from start to finish.
I gave window size and was made to my exact specification.
Many thanks to Vicky Neale and the team.

16 juillet 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your wonderful review! We're delighted to hear everything was made to your exact specification and that you had such a smooth experience. We'll be sure to pass your thanks on to Vicky and the team. We really appreciate your support!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent Customer Service

Simple ordering process, fast turnaround and excellent customer service from Maisie and Vicky

13 juillet 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind review! We're delighted to hear you found the ordering process simple and our service fast. We'll be sure to pass your lovely feedback on to Maisie and Vicky. We really appreciate your support!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Good service from Sealed Units Direct

The ordering was very easy, the quoted delivery date was adhered to - delivered early morning on the day and the customer service follow up by Vicky Neale was a welcome bonus. Really satisfied with our dealings with Sealed Units Direct.

9 juillet 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your fantastic feedback! We're so pleased you found the ordering process easy and that everything arrived as promised. We'll be sure to pass your kind words on to Vicky. We really appreciate your support!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent service throughout with…

Excellent service throughout with contact and delivery. Units were very well made and now my windows look like new again.
I will be ordering more very soon.

9 juillet 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your wonderful review! We're delighted you're happy with the quality and service, and we look forward to helping with your next order !
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Fantastic Service

Fantastic Service, quality products delivered on time. A big thank you to Vicky Neale who also kept me informed of delivery by phone call which was great to see and then contact me afterwards to make sure everything was ok

26 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your wonderful review! We're delighted to hear you were happy with the quality of our products and the service you received. We'll be sure to pass your kind words on to Vicky Neale—she'll be pleased to know her updates and follow-up made a difference. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Three replacement units for home

I ordered three medium sized units to replace my blown units at home. The web site was easy to navigate and order from. A day before the units were to be delivered I was phoned by Maisie who took me through how and when the units would be delivered and on the day was phoned by the delivery team to tell me they were about to deliver them.

The whole experience was just great, windows are now installed, they look great and I'm sure that it saved me a whole lot of money.

I will definitely used them again!! Thanks!!

3 juillet 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your fantastic review! We're delighted to hear the ordering process was straightforward and that Maisie and our delivery team kept you informed every step of the way. It's great to know your new units are installed, look fantastic, and helped you save money. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great experience

Great experience. Maisie was great in keeping me updated with delivery.
Windows in and looking great.
Wouldn't hesitate to use again

1 juillet 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind words! We're so pleased you had a great experience and that Maisie kept you well informed throughout. It's wonderful to hear your windows are in and looking great. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

After a little accident with the lawn…

After a little accident with the lawn mower & a stone, I needed some new glaze. I was stressing about how much it would cost. After a Google search I chanced upon Sealed Units Direct. The website was great & easy to use. I entered the dimensions & type of instant quote.
I ordered on the 13th June & received it on the 2nd July. I think that reasonable allowing for manufacturer & dispatch. Which was free for my area. When I had a delivery query I corresponding with Maisie, who had allow the info I needed.
If i need glaze in the future I will definitely come back to sealed units direct & will definitely recommend them

13 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your wonderful review! We're delighted to hear you found our website easy to use and that Maisie was able to help with your delivery query. We really appreciate your recommendation and look forward to helping you again whenever you need us.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

No issues

Significantly cheaper than any other quote I received. Order delivered within 2 weeks, as promised. Fast responses from customer service.

29 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your kind review! We're delighted to hear you were happy with the price, delivery, and customer service. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Absolutely Fantastic company to work…

Absolutely Fantastic company to work with. Maisie and Vicky both went above and beyond to help me when ordering a large double glazed unit and the price was fare cheaper than anyone near to me.
The unit arrived and 2 helpful lads helpful lads were happy to help lift the heavy unit off and put it somewhere safe.
All said and done this company has excellent staff and the product and delivery is also excellent. I am on the borders of Lancashire,North yorkshire and Cumbria and can't believe it was fare cheaper and easier ro get a unit made and delivered up here than locally. 5 stars isn't enough 👍🏻

25 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your amazing review! We're thrilled to hear you had such a positive experience from start to finish. Your kind words about Maisie, Vicky, our delivery team, and the quality of the unit mean a great deal to us. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Over zealous cleaning of the patio…

Over zealous cleaning of the patio resulted in me requiring a new double glazed panel for the conservatory. Bye house insurance no claims discount and increased excess I thought until I actually did some research. I searched google and opened sealedunitsdirect.co.uk web site entered the size required having removed the trim to get an accurate measurement and the site gave me a price that was pleasantly less than I was ever expecting and negated making any claim. Approx two week turn over. I contacted the office just after the two weeks and spoke to Vicky who couldn’t have been more helpful, took my details, rang me back and confirmed it was on the following days delivery. Excellent friendly service and great quality product. Even got a follow up email confirming everything was satisfactory. Definitely my go to for any replacement glazing

23 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your wonderful review! We're delighted we could help turn an unexpected mishap into an easy and affordable solution. I'll be sure to pass your kind words on to Vicky. We really appreciate your recommendation and look forward to helping you again whenever you need us!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great service!

Great service from Vicky and all at Sealed Units Direct.
This was my first time of ordering a replacement double glazed window unit and it couldn't have been simpler. From the ease of pricing on the website through to great pre-delivery communication , to the over-delivery on the expected timescale.
A perfect experience!

23 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your fantastic review! We're so pleased your first experience with us was such a positive one. I'll be sure to pass your kind words on to Vicky and the team. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Very easy to order online and lots of…

Very easy to order online and lots of options. The price for the sealed unit was good, and the delivery was excellent.
Would recommend.

18 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind review! We're delighted to hear that you found the ordering process easy, the pricing competitive, and the delivery service excellent. We really appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Fantastic service.

Fantastic service.
I can’t thank Direct enough for a fast professional service and a prompt delivery
with my D/G unit.
I will be ordering a couple more.

9 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind feedback! We're delighted to hear you were pleased with our fast, professional service and prompt delivery. We truly appreciate your support and look forward to helping with your next order.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Very thorough and Maisie made sure…

Very thorough and Maisie made sure everything was perfect before production.

10 juin 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind review. We're delighted to hear that you found the process thorough and that Maisie was able to ensure everything was perfect before production. We really appreciate your feedback and your support.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent attentive service

Excellent attentive service, matched my obscured units to Pilkington in Ireland. Vicky is a very good communicator at all stages of the process.

7 mai 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind review! We’re delighted to hear you received excellent service and that Vicky was able to support you throughout the process. We’ll be sure to pass on your lovely feedback!
Many Thanks
Sealed Units Direct

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