Great company and very helpful confirming my order details and with a time line for delivery. Had a slight issue with van breaking down delaying my delivery but i was kept fully informed about it and... Voir plus
L'entreprise a répondu
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excellent customer service and support from real people. Units were well prices and production times excellent. We had a problem with 2 units that were incorrect, and the company could not have been m... Voir plus
L'entreprise a répondu
The sealed unit arrived safely within the specified time. It was delivered by the company van, so no worries about it arriving broken. Maisie was very helpful with the ordering process.
L'entreprise a répondu
Excellent service at a competitive price. Have used them twice in recent months and will use them again. Both Maisie in the office and the delivery driver are very approachable and professional an... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Coordonnées de contact
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, Royaume-Uni
- 01268 686528
- sales@sealedunitsdirect.co.uk
- www.sealedunitsdirect.co.uk
4,9
Excellent
186 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great experience
Great experience. Maisie was great in keeping me updated with delivery.
Windows in and looking great.
Wouldn't hesitate to use again
1 juillet 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind words! We're so pleased you had a great experience and that Maisie kept you well informed throughout. It's wonderful to hear your windows are in and looking great. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct
After a little accident with the lawn…
After a little accident with the lawn mower & a stone, I needed some new glaze. I was stressing about how much it would cost. After a Google search I chanced upon Sealed Units Direct. The website was great & easy to use. I entered the dimensions & type of instant quote.
I ordered on the 13th June & received it on the 2nd July. I think that reasonable allowing for manufacturer & dispatch. Which was free for my area. When I had a delivery query I corresponding with Maisie, who had allow the info I needed.
If i need glaze in the future I will definitely come back to sealed units direct & will definitely recommend them
13 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you so much for your wonderful review! We're delighted to hear you found our website easy to use and that Maisie was able to help with your delivery query. We really appreciate your recommendation and look forward to helping you again whenever you need us.
Many Thanks
Sealed Units Direct
No issues
Significantly cheaper than any other quote I received. Order delivered within 2 weeks, as promised. Fast responses from customer service.
29 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you so much for your kind review! We're delighted to hear you were happy with the price, delivery, and customer service. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct
Absolutely Fantastic company to work…
Absolutely Fantastic company to work with. Maisie and Vicky both went above and beyond to help me when ordering a large double glazed unit and the price was fare cheaper than anyone near to me.
The unit arrived and 2 helpful lads helpful lads were happy to help lift the heavy unit off and put it somewhere safe.
All said and done this company has excellent staff and the product and delivery is also excellent. I am on the borders of Lancashire,North yorkshire and Cumbria and can't believe it was fare cheaper and easier ro get a unit made and delivered up here than locally. 5 stars isn't enough 👍🏻
25 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you so much for your amazing review! We're thrilled to hear you had such a positive experience from start to finish. Your kind words about Maisie, Vicky, our delivery team, and the quality of the unit mean a great deal to us. We really appreciate your support and look forward to helping you again in the future!
Many Thanks
Sealed Units Direct
Over zealous cleaning of the patio…
Over zealous cleaning of the patio resulted in me requiring a new double glazed panel for the conservatory. Bye house insurance no claims discount and increased excess I thought until I actually did some research. I searched google and opened sealedunitsdirect.co.uk web site entered the size required having removed the trim to get an accurate measurement and the site gave me a price that was pleasantly less than I was ever expecting and negated making any claim. Approx two week turn over. I contacted the office just after the two weeks and spoke to Vicky who couldn’t have been more helpful, took my details, rang me back and confirmed it was on the following days delivery. Excellent friendly service and great quality product. Even got a follow up email confirming everything was satisfactory. Definitely my go to for any replacement glazing
23 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you so much for your wonderful review! We're delighted we could help turn an unexpected mishap into an easy and affordable solution. I'll be sure to pass your kind words on to Vicky. We really appreciate your recommendation and look forward to helping you again whenever you need us!
Many Thanks
Sealed Units Direct
Great service!
Great service from Vicky and all at Sealed Units Direct.
This was my first time of ordering a replacement double glazed window unit and it couldn't have been simpler. From the ease of pricing on the website through to great pre-delivery communication , to the over-delivery on the expected timescale.
A perfect experience!
23 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you so much for your fantastic review! We're so pleased your first experience with us was such a positive one. I'll be sure to pass your kind words on to Vicky and the team. We really appreciate your support and hope to help you again in the future!
Many Thanks
Sealed Units Direct
Very easy to order online and lots of…
Very easy to order online and lots of options. The price for the sealed unit was good, and the delivery was excellent.
Would recommend.
18 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind review! We're delighted to hear that you found the ordering process easy, the pricing competitive, and the delivery service excellent. We really appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
Fantastic service.
Fantastic service.
I can’t thank Direct enough for a fast professional service and a prompt delivery
with my D/G unit.
I will be ordering a couple more.
9 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind feedback! We're delighted to hear you were pleased with our fast, professional service and prompt delivery. We truly appreciate your support and look forward to helping with your next order.
Many Thanks
Sealed Units Direct
Very thorough and Maisie made sure…
Very thorough and Maisie made sure everything was perfect before production.
10 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind review. We're delighted to hear that you found the process thorough and that Maisie was able to ensure everything was perfect before production. We really appreciate your feedback and your support.
Many Thanks
Sealed Units Direct
Excellent attentive service
Excellent attentive service, matched my obscured units to Pilkington in Ireland. Vicky is a very good communicator at all stages of the process.
7 mai 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind review! We’re delighted to hear you received excellent service and that Vicky was able to support you throughout the process. We’ll be sure to pass on your lovely feedback!
Many Thanks
Sealed Units Direct
Fantastic service and really quick
Fantastic service and really quick. Jake
15 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your great feedback! We’re really pleased to hear you had a fantastic experience and that everything was quick and smooth. We really appreciate your support!
Many Thanks
Sealed Units Direct
Great service! Staff friendly and helpful
Having never changed a window panel before, I found the website easy to use and order from. The customer support was great - Maisie answered all my (sometime basic!) questions and was very helpful. Ive now replaced 30 units in my house with all panels delivered without issue.
16 mai 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your wonderful feedback! We're delighted to hear you found our website easy to use and that Maisie was able to help throughout the process. It's great to know all 30 units arrived safely and met your expectations. We truly appreciate your support!
Many Thanks
Sealed Units Direct
Super duper
Super Maisie. Super delivery. Super D/G units. Super service …-º
12 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for the fantastic review! We're thrilled to hear everything was super, from Maisie's service to your delivery and D/G units. We really appreciate your support!
Many Thanks
Sealed Units Direct
Fabulous service and product
Fabulous service and product . Vicky was fabulous and very attentive in arranging delivery and follow up ! Would definitely recommend this company for any of your replacement window needs .
16 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind words! We're delighted to hear you had a great experience with Vicky and our team. Your recommendation means a lot to us, and we appreciate your support!
Many Thanks
Sealed Units Direct
Great service from these guys and…
Great service from these guys and girls. I dealt predominantly with Maisie.great service and follow up on delivery. My unit was ordered and delivered within ten days. If you need a sealed unit supplier you can't go wrong here.
2 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your wonderful feedback! We're delighted to hear you received great service and a smooth delivery experience. We'll be sure to pass your kind words on to Maisie. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct
Quick and Efficient
Quick, efficient, and exactly as ordered. Really good customer serive, support and updates from Maisie as well.
16 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind feedback! We're delighted to hear everything was quick, efficient, and exactly as ordered. We'll be sure to pass your compliments on to Maisie. We appreciate your support!
Many Thanks
Sealed Units Direct
Easy purchasing process and great…
Easy purchasing process and great communication. Vicky was great and our units were delivered when they told us with no problems.
30 mars 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind review! We're delighted to hear that the purchasing process went smoothly and that Vicky was able to assist you. We appreciate your feedback !
Many Thanks
Sealed Units Direct
Excellent
Excellent! Easy to order, nicely priced, and excellent service from Vicky, both before and after delivery. I hope I never need another window replaced, but if I do, I know where I'll go! Thanks.
9 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your kind words! We're delighted to hear you found the process easy and the service excellent. We'll be sure to pass your compliments on to Vicky. Thanks again for choosing us!
Many Thanks
Sealed Units Direct
Having broke a glass window panel in…
Having broke a glass window panel in our conservatory, I ordered a replacement from Sealed Units Direct. Their website was easy to use and explained various options and how to size up. I have now received and fitted the replacement glass from them, a good price, quick delivery and a quality product. Great follow-up from their staff (many thanks Vicky!), will use them again if I need glass. Thank you.
10 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and were happy with the quality, price, and delivery of your replacement glass. We'll be sure to pass your kind words on to Vicky. We truly appreciate your recommendation and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
Amazing product - Great service
Amazing product, great quick service and friendly follow up check to make sure I was happy, 5 Stars. Thanks very much.
5 juin 2026
Avis spontané
Réponse de Sealed Units Direct
Thank you for the fantastic review! We're so pleased to hear you're happy with both the product and service. We really appreciate your 5-star feedback and look forward to helping you again in the future.
Many Thanks
Sealed Units Direct
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