Sealed Units Direct Avis 

188
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Needed some replacement sealed window units, Found Sealed Units Direct so thought we would give them a try. Very impressed from the start, Web site was so easy with plenty of helpful information... Voir plus

Noté 5 sur 5 étoiles

excellent customer service and support from real people. Units were well prices and production times excellent. We had a problem with 2 units that were incorrect, and the company could not have been m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company and very helpful confirming my order details and with a time line for delivery. Had a slight issue with van breaking down delaying my delivery but i was kept fully informed about it and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation du verre

Écrit par l'entreprise

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(188)

156 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service / good pricing and…

Excellent service / good pricing and Vicky is the bizness.

23 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the fantastic feedback! We’re so glad you’re happy with the service and pricing.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Simple way to order replacement…

Simple way to order replacement windows, informative and easy process, thank you Vicky and team for the great communication and excellent support!

18 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your kind words! We’re thrilled to hear the process was simple and informative for you. I’ll be sure to pass your thanks along to Vicky and the team — they’ll be delighted to hear this.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

So easy to order from this company.

So easy to order from this company.
Found this company on the WEB and gave them a call to ask a few questions. I spoke to very helpful lady called Vicky. She guided me through the whole of the ordering process and assuring me about the leaded stripe on the window. Ordering on-line using their order page was very easy and fool proof. Completed the order and made payment. As per their advertising regarding delivery sure enough 10 days after my order the sealed unit arrived to my home by their own delivery people. A first class service. Would highly recommend.

9 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your kind words!
We’re thrilled you found the process easy and that Vicky was able to help. Delighted everything arrived on time too.
We really appreciate your recommendation!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Mind blowingly good service and…

Mind blowingly good service and competitive price!
Vicky was awesome and went above and beyond to help with last minute changes to my order.

19 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for the wonderful feedback! We’re thrilled you had a great experience, and we’ll be sure to pass your kind words on to Vicky. We appreciate your support!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great service

Website easy to use and simple to understand. Good pricing and short lead-time to delivery. All enquiries handled promptly and courteously by Vicky. Would order from them again without hesitation.

16 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the lovely review! 😊 We’re so pleased you found the website easy to use and that Vicky was able to assist you promptly. We really appreciate your support and look forward to helping you again!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Ordered a double-glazed units online and…

Ordered a double-glazed unit online and realised I needed to change the delivery address last minute. Contacted customer service and Vicky sorted the change immediately, no fuss at all. Units arrived on time, perfect condition, excellent quality. Really impressed with the helpfulness and speed — highly recommend!

12 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the great feedback! 😊 We’re so glad Vicky could quickly sort the address change and that your units arrived on time and in perfect condition. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent Company

I wanted a single double glazed window made for a project I was doing on my boat. I used Sealed Units Direct as I found they were a local company to myself based in Essex.
It was easy to order on the website.
Then from start to receiving it I was kept informed of the progress. Quick turnaround time. Delivery was at a time and date convenient to myself and the driver informed me before hand of his arrival.
Th unit was of excellent quality and fitted perfectly in place.
I highly recommend this company to anyone needing double glazed windows and will be definitely using them again.
A big thank you to Vicky for all her help an asset to your company.

11 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your fantastic review!
We’re so pleased everything went smoothly and that the unit fitted perfectly for your project. Vicky will be delighted to hear your kind words — we’ll be sure to pass them on.
We really appreciate your recommendation and look forward to helping you again!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

First class service

I ordered a sealed unit from here and it was very straight forward. However after I installed it and removed the labels from the glass i noticed it had a couple of scratches. I emailed them to tell them and they contacted me quickly to resolve the issue. Maisie was very helpful, she organised a replacement immediately without any fuss and she kept me updated with the progress of my replacement. It arrived today spot on with no issues. A big thank you to Maisie for being so polite and understanding and helpful. Makes a change to have a company who rectifies issues without having to jump through hoops.
Well done Maisie 👍

12 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your lovely feedback!
We’re really pleased we could resolve everything quickly for you, and Maisie will be delighted to hear your kind words — we’ll be sure to pass them on.We truly appreciate your support and are always here if you need anything in the future!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great pricing & service - will be using these guys again

Nice, easy to use website and very competitive pricing. Despite the great website I managed to make a mistake with my order and made contact to request a change. Vicky called me straight back and managed to get my mistake corrected - great customer service! Delivery was no hassle and within the quoted timeframe. Will 100% use these guys again. Thanks Vicky!

6 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your kind words! We’re glad you found our pricing competitive and that Vicky could quickly sort everything for you. We really appreciate your support and look forward to helping you again soon! 😊
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent

Excellent, great product, very helpful and pleasant to deal with, delivered on time, sizes prefect. Highly recommend. Brought 9 units so far placing order for another 8.
John, Northampton.

10 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the great review! We’re so pleased you’re happy with the product and service. We really appreciate your continued orders and look forward to supplying the next 8 units.
Many Thanks
Sealed Units Direct

Noté 4 sur 5 étoiles

Unit was well priced and arrived when…

Unit was well priced and arrived when expected. Fits well and quality seems good. Good comms from the team. Would use again.

28 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your feedback !
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great Customer Service

Fantastic service from start to finish. Was very easy to order on their website. Once ordered was kept up to date with the order process and the day before received a call from Vicky to advise us of the delivery date. We had a couple of technical queries and she was able to answer these for us too which helped greatly.

Delivery drivers were excellent and arrived in Derbyshire before 8.30 am despite the overnight snow.
Would highly recommend this company for the quality of service received which was excellent from start to finish.

30 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your great review! We’re pleased everything went smoothly, and Vicky was able to help with your queries. Glad the delivery arrived safely despite the snow. Thanks for recommending us!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

I would recomend this company for the…

I would recomend this company for the speed in manufacture and delivery of the seal unit, I would olso like to thank Vicky Neal for dealing with the delivery

29 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your recommendation! We’re glad to hear you were happy with the fast manufacture and delivery. Vicky will be pleased to hear your thanks.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent service!

The website was easy to navigate, order the sealed unit I needed and pay. This was the first time I had attempted to replace a 'blown' double glazed unit as a DIY job so was a bit anxious. I measured the unit and then ordered. 12 days later I received a call from Vicky, who was very friendly and helpful, to let me know the unit would be delivered the following day which it was. I fitted that afternoon and the window looks great. I would definitely use this company again.

14 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your great review! We’re so pleased to hear the ordering process was easy and that your DIY replacement went smoothly. We’ll be sure to pass your kind words on to Vicky.
Many Thanks
Sealed Units Direct.

Noté 5 sur 5 étoiles

All arrived

All arrived, in good time, in good condition and to specification.
The extra follow up from Vicki to ensure satisfaction is a great touch too. Would absolutely recommend

28 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your lovely feedback! We’re pleased everything arrived on time, in perfect condition, and exactly as specified.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent service from quote to delivery

From my initial enquiry, Vicky was prompt to reply with an acceptable quote which I immediately accepted. Once measurements of the shaped units I required had been confirmed, I made a call to Vicky who took payment and placed the order.
The units were delivered 10 days later, millimeter perfect.
I would highly recommend Sealed Units Direct. Great customer service and a product to match.
Many thanks to Vicky.

12 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your fantastic review! We’re delighted to hear everything went smoothly from quote to delivery and that the units were a perfect fit. We’ll be sure to pass your thanks on to Vicky.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent product and very good value…

Excellent product and very good value for money. Vicky very helpful after I had provided the wrong dimensions and replaced the wrong unit with a large discount. Highly recommended.

15 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind feedback! We’re really glad you’re happy with the product and value, and we’ll be sure to pass your thanks on to Vicky.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Thanks for your help…

From the outset our interaction with the company, and Vicky in particular, was very positive in spite of our somewhat complex request.

9 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind words! We’re really pleased we could help with your request, and Vicky will be delighted to hear your feedback.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great service and communication

Great service and communication from Vicky, we will be getting more orders from here for future projects.

21 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thanks so much! We’re really glad you were happy with the service and communication — we look forward to helping with your future projects.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent service all round

I was able to obtain a competitive quotation on line, order and pay for it easily and without fuss.
The units were delivered promptly and without issue
The quality of the units exceeds that of other manufacturers I have used in the past.
Vicky’s customer support was excellent, she organised delivery and contacted me to advise on the date, received an email to ask if everything had been delivered and was I happy.
Excellent all round and I will recommend their service to others.

21 janvier 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the great feedback! We’re really pleased you were happy with the service, delivery, and quality — and we truly appreciate the recommendation.
Many Thanks
Sealed Units Direct

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