Sealed Units Direct Avis 

188
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Needed some replacement sealed window units, Found Sealed Units Direct so thought we would give them a try. Very impressed from the start, Web site was so easy with plenty of helpful information... Voir plus

Noté 5 sur 5 étoiles

excellent customer service and support from real people. Units were well prices and production times excellent. We had a problem with 2 units that were incorrect, and the company could not have been m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company and very helpful confirming my order details and with a time line for delivery. Had a slight issue with van breaking down delaying my delivery but i was kept fully informed about it and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Atelier de réparation du verre

Écrit par l'entreprise

At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

188 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(188)

176 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Easy to order sealed units online

Easy to order sealed units online. Competitive price. Great service from Vicky and delivered safely ahead of expected lead time.

25 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your great feedback! We're glad you found the ordering process easy and appreciated the competitive pricing. Vicky will be pleased to hear your kind words, and we're happy your order arrived safely.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Very quick service

Very quick service. Vicky kept me informed right through the manufacturing process and delivery

25 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your feedback! We're delighted to hear you appreciated the prompt service and clear communication throughout your order.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent service...

I recently ordered a number of replacement sealed units from Sealed Units Direct and I'm more than happy with the service provided.
The online ordering process is extremely straightforward although I did make an error on the measurements of one of the units which the sales dept helped me remedy over the phone.
Delivery was made within the timeframe given and a delivery date supplied. The driver was extremely efficient and phoned to inform me of his impending arrival.
A special shout out to Vicky in the sales dept who very kindly helped me address the measurement error I made on one of the units and I will definitely be using them again.

24 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thanks for your great feedback! We're glad everything went smoothly and that Vicky and the team could help. We really appreciate your support and look forward to helping you again! 😊
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

One sealed unit

Thank you to Vicky and the delivery team. We ordered a sealed unit as an existing unit had blown. The order process and providing measurements was easy. Price was very reasonable and delivery was well organised.

18 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your great feedback! We're so pleased to hear the ordering process was straightforward and that you were happy with the price and delivery. I’ll make sure Vicky and the delivery team see your kind words—they’ll really appreciate it! 😊
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Sealed glass unit made to order

Ordered a replacement glass panel after finding Sealed Units Direct searching Google.
Received a conformation email of my order once I submitted the order.
I was informed of progress and a delivery date & all received in under 10 working days !
Thank you to Vicky & the team for a great service !

19 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thanks so much for your kind feedback! We're really glad to hear everything went smoothly and that you were happy with the service and turnaround time. I’ll be sure to pass your thanks on to Vicky and the team—they’ll really appreciate it! 😊
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great service and very easy to deal…

Great service and very easy to deal with. Got the units in less than two weeks and quality seems to be good.
Good communications from Vicky and appreciated the call to let me know of deliver date and time (rough time).

16 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your positive feedback. We’re pleased to hear you found our service efficient and easy to deal with, and that you’re happy with the quality. We appreciate your kind comments about Vicky’s communication and support.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent company

The website is very easy to use, the prices are extremely competitive. The communication about the order and the delivery was excellent. Vicky phoned to give me all the delivery information the day before the delivery, which went very smoothly. I will definitely be using them again.

18 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind review. We’re pleased to hear you found our website easy to use, our pricing competitive, and our communication helpful. We’re especially glad Vicky ensured a smooth delivery experience.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

I had been dealing with a separate…

I had been dealing with a separate company who have the last word of this companies name different, they cracked 4 of the 14 panels I bought from them on the delivery van. They also took almost a month to deliver.

This company was so refreshing to deal with! Super fast delivery, great quality units and carefully hand delivered.

I wish that you guys wrapped the edges of the glass with tape, that's my only comment. Please do!

Vicki was amazing to deal with, a real credit to the company.

11 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your detailed feedback. We’re delighted to hear you were pleased with the quality and delivery, and that Vicki provided excellent service. We also appreciate your suggestion regarding edge protection and will take this into consideration.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

A Good Firm to deal with

It was very helpful to talk to Vicky on the phone. She organised the order and the delivery and all went extremely well. Thank you very much.

16 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

We appreciate your kind feedback. We’re pleased to hear that Vicky provided helpful assistance and that your order and delivery went smoothly.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Vicky was so helpful and communication…

Vicky was so helpful and communication was great,highly recommend

13 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your kind feedback! We're so pleased to hear Vicky was helpful and kept communication clear throughout. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

An excellent company with an excellent service.

An excellent company with an excellent service.

Superb communication with Vicky throughout the ordering process.

Excellent product, excellent value with free delivery! What's not to like?

Would definitely recommend them.

13 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the fantastic feedback! We're delighted to hear you were happy with the service, communication from Vicky, and the value of our products. We really appreciate your recommendation!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Superb service from Sealed units…

Superb service from Sealed units direct.Ordered double glazed units online to replace a few misted ones in my conservatory.Vicky was great keeping me up to date on what was a very quick delivery.would definitely recommend.

5 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your lovely feedback! We’re glad you were happy with the quick delivery and service. Vicky will be pleased to hear your kind words. We really appreciate the recommendation!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Very pleased with my order of 18units…

Very pleased with my order of 18units of glazing. All accurate and delivered to zone 3 (far away) safely. Vicky was very helpful with communication and pleasant to deal with.

5 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for the lovely feedback! 😊 We’re really glad your units arrived safely and that Vicky was helpful throughout. We appreciate your support!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

great product,great price,prompt…

great product,great price,prompt delivery and excellent communication from Vicky throughout.
would happily recommend

4 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for the lovely feedback! 😊 We're really glad you're happy with the product and service. I’ll be sure to pass your kind words on to Vicky!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Maisie was friendly and helpful

Maisie was friendly and helpful. Competitive price. Free delivery. Nice product, well made to my specification and drawings that I sent them.

3 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your lovely feedback! We're so pleased to hear Maisie was friendly and helpful, and that you’re happy with the price, free delivery, and the finished product made to your specifications. We really appreciate your support!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Excellent experience

Vicky managed to get me great price for a sealed unit following a mistake I made with my original order. She also contacted me by phone to let me know the date the unit would be delivered. Much appreciated.

27 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thanks for your kind words! 😊
We’re glad Vicky could help and keep you updated. We really appreciate your support of Sealed Units Direct!
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Great service and excellent communication

I needed two units of different sizes. The website is easy to use and the communication is excellent. Vicky was great with updates and the organisation of the delivery. Their delivery man was an excellent chap too! I would definitely recommend Sealed Units Direct. Many thanks.

3 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much for your kind words!
We’re delighted to hear you found the website easy to use and that the communication and delivery met your expectations. I’ll be sure to pass your lovely feedback on to Vicky and the team.
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

I am a novice and only have a limited knowledge

I am a novice and only have a limited knowledge regarding double glazing. I phoned Sealed units direct. Not expecting the responce I received. I explained what I wanted to a sales person, "Vicky" that was the start of an easy progression. Vicky took over adviced me and help compleat my order. The units ordered were deliverd as arranged and on time. When this part of my task is compleated I will be ordering more glazing units

2 mars 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your wonderful feedback! We’re so pleased Vicky was able to guide you through the process and make everything easy from start to finish. It’s great to hear your units arrived on time, and we look forward to helping you again with your next order 😊
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

Very good company with excellent…

Very good company with excellent service. Vicky made ordering my units very easy, she was very helpful. Have used the company previously and was happy to order from them again. Would highly recommend them

24 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you for your lovely feedback! We’re so pleased you enjoyed our service again, and Vicky will be delighted to hear she made the process easy. We truly appreciate your recommendation 😊
Many Thanks
Sealed Units Direct

Noté 5 sur 5 étoiles

From placing my order until delivery…

From placing my order until delivery the service was first class, even received a phone call from Vicky the date before delivery to check some one would be home.

26 février 2026
Avis spontané
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Réponse de Sealed Units Direct

Thank you so much! We’re thrilled you had a first-class experience, and Vicky will be glad to hear your feedback 😊
Many Thanks
Sealed Units Direct

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