Great sales Good surveying Excellent installation team The windows seem to be of high quality. The only issue we had was installation was booked for Monday then changed to Wednesday which we... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... Voir plus
L'entreprise a répondu
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... Voir plus
L'entreprise a répondu
From start to finish the whole process was made very easy. The rep that came out initially was easy to talk to and was very helpful right through to the installers who were very efficient and tidied u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Keeping your home safe. Specialising in windows and doors.
Coordonnées de contact
5 Nelson street, Bd1 5ax, Bradford, Royaume-Uni
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4,7
Excellent
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very efficient and cleaned up debris
Very efficient and cleaned up debris. 10 windows in 6 hours.
5 novembre 2025
Réponse de Secured Homes
Thanks, Phil!
Wow, getting 10 windows fitted in just six hours while still being clean and efficient is a massive effort. That's seriously impressive work from our installers!
We'll be sure to pass your kind remarks on to the team! We know how crucial it is to get your home secured and minimise disruption quickly.
All the best,
Sally Jenkins,
Customer Care Manager
Great experience from start to finish,
Great experience from start to finish,
The windows look great
Very happy with them
The fitters were very professional and cleaning up as they go and they took my old windows and all the rubbish away
Can’t fault em
6 novembre 2025
Réponse de Secured Homes
That's wonderful feedback, Marc!
We're absolutely delighted your experience was great from start to finish. We love hearing that your new windows look great—it's fantastic when the final product transforms a home!
Our fitters take huge pride in their professionalism and making sure they leave the site spotlessly clean. We'll be sure to pass your kind remarks on to the fitters!
Thanks for the high recommendation :)
Sally Jenkins,
Customer Care Manager
Very Happy
I couldnt recommend Secured Homes enought. I was happy with the price. Great communication and really helpful in helping me to choose the style of windows i wanted. The guys came on time fitted all my windows and cleaned up after themselves. I had a slight problem with one of my windows and the came to fix it with no trouble. Amazing company
6 novembre 2025
Réponse de Secured Homes
Hello Stacey, what an amazing review!
We're genuinely thrilled to hear you're so happy you "couldn't recommend Secured Homes enough."
We're so pleased the whole process worked well, from the initial consultation where we helped you choose the perfect window style to the great price and clear communication.
It's brilliant to hear the guys were on time, efficient, and made sure they cleaned up after themselves! We'll be sure to pass your kind remarks on to the fitting team!
Most importantly, we're so glad we could quickly resolve that slight problem with one of your windows with absolutely no fuss. Great service doesn't stop after the installation is complete, and your feedback proves that our aftercare is just as important as the fitting itself.
Thank you for calling us an "Amazing company!"
Kind regards,
Sally Jenkins,
Customer Care Manager
…’ I can see clearly now’….
Salesman Steve was our introduction to ‘Secured Homes’ and he’s a credit to the company. Friendly, informative but most of all not the least bit pushy. He listened to our brief and delivered an outcome that confirmed we wanted to go ahead with our order.
Within 3 weeks our windows were installed by a team of efficient professionals, (ones that actually clear up after themselves) and what a difference. Already we’re benefiting from the reduction of outside noise!
We’re really impressed with the workmanship, installation and completion of our windows and would recommend ‘Secured Homes’ for any home improvements.
5 novembre 2025
Avis spontané
Réponse de Secured Homes
Hi Helen, thank you for this truly wonderful review and that brilliant title—'I can see clearly now'!
We're absolutely delighted to hear that Steve was such a great introduction to Secured Homes.
It's so important to us that our team is friendly and informative, but definitely not pushy, so we’ll be sure to pass on your high praise to him!
Getting your new windows installed within three weeks is fantastic, and we are so proud that the efficient professionals handled the job perfectly, including that crucial clear up afterward. We'll be sure to pass your kind remarks on to the fitting team!
Hearing that you're already enjoying the reduction of outside noise shows the immediate comfort benefit of quality double glazing—that's a huge win for your home!
Thank you so much for the recommendation.
Kind regards,
Sally Jenkins,
Customer Care Manager
What a team
We had 10 windows and a door fitted from the sales rep Steve Wood to the installation team they have been outstanding friendly, polite and professional from start to finish would definitely recommend
5 novembre 2025
Réponse de Secured Homes
Hi Tom, thank you so much for this amazing review!
We're absolutely thrilled to hear that the entire process—from Steve Wood right through to the team fitting your 10 windows and a door—was outstanding. We'll make sure Steve knows he's a credit to the company!
It makes us so proud to hear the installation team was friendly, polite, and professional throughout the whole process. That kind of feedback about the people who work in your home is invaluable!
We'll be sure to pass your high praise on to Steve and the fitting team.
We hope you love the finished look and the comfort and security that your new windows and door bring to your home.
Kind regards,
Sally Jenkins,
Customer Care Manager
Windows
Lawson and Jake turned up on time and from the moment they stepped into our house they were very polite, pleasant and efficient. Cleaning up after themselves and ensuring we were happy with their work.
5 novembre 2025
Réponse de Secured Homes
That's absolutely wonderful feedback!
We're so pleased to hear that Lawson and Jake delivered such a polite, pleasant, and efficient service. It makes a huge difference when the team is punctual and respectful of your home, especially ensuring they clean up after themselves!
That's exactly the standard we aim for during every window installation. We'll be sure to pass your high praise directly on to Lawson and Jake!
Thank you for choosing Secured Homes.
Kind regards,
Sally Jenkins,
Customer Care Manager
New windows & Door's
I've had new windows and door's fitted by Secured Homes and I'm very happy with them. They let me pay in 2 instalment's, I paid half and they fitted the windows and then when I'd saved up the other half then they fitted the door's.
The quality of the door's and windows is brilliant and I highly recommend them. They are quieter and warmer than my old windows and door's. I've just had the door's fitted today and I have to say that the fitter is very skilled and took his time and did a very good job.
I had 5 windows and 2 door's fitted and I'm very happy with the whole procedure.
And the cost of everything was very good too. They gave the cheapest quote out 4 companies.
4 novembre 2025
Réponse de Secured Homes
Hello Jonny, thank you so much for taking the time to write such a comprehensive and brilliant review!
We're absolutely delighted you're so happy with your new 5 windows and 2 doors.
It’s fantastic to hear that our flexible approach to payment, allowing you to pay in two installments, worked perfectly for you—we always try to accommodate our customers' needs wherever possible!
We are particularly pleased that you noticed the immediate benefits: your home is quieter and warmer now, which is a massive win, especially as the weather gets colder!
Your compliment about the fitter being very skilled and taking their time is highly valued. We’ll be sure to pass your high praise directly on to the fitting team!
And, of course, being the cheapest quote out of four while still delivering brilliant quality is exactly what we strives for.
We appreciate your high recommendation!
Kind regards,
Sally Jenkins,
Customer Care Manager
Excellent product
The Windows and doors are of a high quality. The installation was excellent, the guys were excellent and made sure we happy with everything.
31 octobre 2025
Réponse de Secured Homes
Hello Michael, thank you so much for the fantastic feedback!
We're absolutely delighted to hear that you found both the windows and doors to be of high quality—that's what we aim for!
Knowing that the installation team were excellent and specifically made sure you were happy with everything before they left is brilliant news. We’ll be sure to pass your high praise directly on to the guys.
Enjoy the benefits of your excellent new products!
Kind regards,
Sally Jenkins,
Customer Care Manager
From start to finish great…
From start to finish great communication and service. Would recommend to anyone.
23 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Mrs. Tyrell, thank you so much for this wonderful feedback!
Hearing that our communication and service were great from start to finish is exactly what we strive for. We know that clear communication is so important when you're having significant work done on your home, and we're thrilled we made the whole process stress-free for you.
We truly appreciate you recommending us to anyone!
Kind regards,
Sally Jenkins,
Customer Care Manager
Excellent friendly service. Professional job
The two lads doing the installation were polite and friendly. They worked incredibly hard and left the house tidy after the job. The windows and front door look great. Hoping a saving in energy bills will offset some of the cost.
28 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Mrs. Tyrell, thank you so much for this wonderful feedback!
Hearing that our communication and service were great from start to finish is exactly what we strive for. We know that clear communication is so important when you're having significant work done on your home, and we're thrilled we made the whole process stress-free for you.
We truly appreciate you recommending us to anyone!
Kind regards,
Sally Jenkins,
Customer Care Manager
Great quality installation very neat and tidy!
Very polite and on time with everything from the very start to fitting doors and windows,
we did have a hiccup with some of the windows and a door but was reassured it would be resolved in quick time and it was without any hesitation, they always answer phone when we called and no speaking to robots which is a bonus. All windows and doors look brilliant, no mess what so ever can't even tell they had to take old windows and doors out with how clean it's been left!
23 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Matt, what an absolutely fantastic review—thank you so much!
We are thrilled to hear you're so happy with the great quality installation and how brilliant the new doors and windows look. It’s particularly rewarding to hear you praise the team for being very neat and tidy; leaving your property spotless is a priority for us, and we know it makes a huge difference!
More importantly, we're really pleased we could resolve that small hiccup quickly and without any hesitation.
Knowing that our commitment to answering the phone (and not making you speak to a robot!) gave you that great reassurance means a lot. We'll be sure to pass your high praise directly on to the fitting team and the customer support staff!
Enjoy your brilliant, secure, and energy-efficient home!
Kind regards,
Sally Jenkins,
Customer Care Manager
I called secured homes about an…
I called secured homes about an adjustment needed to my new front door they installed , they couldn't have been more helpful .the installer came on time as arranged and sorted out the adjustments . great customer service .and a follow up call to see if everything was ok.
27 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Graham, thank you so much for this brilliant review!
We're absolutely delighted to hear that when you needed that minor adjustment to your new front door, our team couldn't have been more helpful.
Sometimes a new door needs a little tweak, and it's our priority to handle that aftercare quickly and professionally.
Knowing that the installer was on time and got the adjustment sorted out straight away is fantastic news.
But what really makes us proud is that you highlighted the great customer service and the follow-up call—that human touch is key to how we operate. We'll be sure to pass your high praise directly on to the installer!
Thanks for choosing Secured Homes.
Kind regards,
Sally Jenkins,
Customer Care Manager
Reece the fitter very pleasant young man…
The guy who initially came was pleasant and gave me a good price, although had calls of when I would like my door fitting, was never pushed to have it done there and then. Received a call the day before to confirm the booking and time that I should expect the fitter. Reece arrived and explained what he was doing and tidied up after himself, getting rid of the old door and frame. Left all clean and tidy inside and out. Love the new door that I have finally got.
23 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Sue, thank you so much for this wonderful feedback!
We're absolutely thrilled to hear how much you love the new door you got.
It's fantastic that the entire process, from getting a good price to never feeling pushed to order, worked so well for you.
It's also brilliant that our fitter, Reece, ensured everything was explained clearly, and left your property completely clean and tidy inside and out, taking away the old frame and door.
We’ll be sure to pass your high praise directly on to Reece!
Enjoy the style and security of your new door!
Kind regards,
Sally Jenkins,
Customer Care Manager
Had two doors fitted
Had two doors fitted. The young lads that fit them are a credit to the company. So polite and tidy. They have done a fantastic job I am very happy with the doors.
21 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Susan, thank you so much for this wonderful feedback!
We're thrilled to hear you're very happy with your new doors and the fantastic job the team did.
It's especially rewarding to hear that the young lads were so polite and tidy—they really are a credit to us here at Secured Homes - we’ll be sure to pass your high praise directly on to them!
We hope you enjoy the added security and finished look of your home.
Kind regards,
Sally Jenkins
Customer Care Manager
Doors and windows
This is the third time using this company and I am very impressed and happy with the work that they have definitely be using again in the future 💯
20 octobre 2025
Avis spontané
Réponse de Secured Homes
Wow, Robert!
We are absolutely thrilled that this is the third time you've chosen Secured Homes for your doors and windows!
That is the highest compliment we could ever receive, and your continued trust in our work truly means the world to us. It makes us incredibly proud to know you're so happy with the results every time.
Thank you for your continued business and your high recommendation!
We certainly look forward to working with you again in the future!
Kind regards,
Sally Jenkins,
Customer Care Manager
New front door
Very efficient door fitting and tidy workers. At first viewing door looks good,secured quality lock. So we'll see in time if it stays that way.
17 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Alan, thank you for this fantastic review! We're absolutely thrilled to hear that the entire process, from your initial quotation inquiry to the completed installation, happened so quickly—all within a week! That speed and efficiency is something we strive for. It’s also great that you were completely satisfied with the work and found our installation team to be a great set of friendly lads. We'll be sure to pass your kind remarks on to the whole team! We appreciate your business and hope you're enjoying the results. Kind regards, Sally Jenkins, Customer Care Manager.
Reviewer: Keith Turner
Review Date: 17 Oct 2025 (New)
Content: "New front door Very efficient door fitting and tidy workers. At first viewing door looks good,secured quality lock. So we'll see in time if it stays that way."
Drafted Reply:
Hi Keith, thanks for the kind words about the efficient door fitting and how tidy our workers were.
We're glad the door looks good and that the secured quality lock gives you that initial peace of mind. We'll be sure to pass your kind remarks on to the team!
We're really confident in the long-term durability of our double-glazed products, but please, don't hesitate to reach out if you ever have any concerns down the line.
Best wishes,
Sally Jenkins,
Customer Care Manager
Very quick response to my initial…
Very quick response to my initial inquiry for a quotation.
All work carried out and completed within a week of original inquiry.
Great set of friendly lads who completed the installation, to my complete satisfaction.
16 octobre 2025
Avis spontané
Réponse de Secured Homes
Hello Alan, thank you for this fantastic review!
We're absolutely thrilled to hear that the entire process, from your initial quotation inquiry to the completed installation, happened so quickly—all within a week!
That speed and efficiency is something we strive for.
It’s also great that you were completely satisfied with the work and found our installation team to be a great set of friendly lads. We'll be sure to pass your kind remarks on to the whole team!
We appreciate your business and hope you're enjoying the results.
Kind regards,
Sally Jenkins,
Customer Care Manager
Very efficient installation and…
Very efficient installation and lightning quick. All complete in less than one day with no issues. Communication was good all the way through and all tidied up afterwards. Would recommend.
1 juillet 2025
Avis spontané
Réponse de Secured Homes
Hi Mike, thank you for calling your installation 'lightning quick'—we absolutely love that feedback!
It’s fantastic that the entire job was completed efficiently, in less than one day, and with no issues. That's a huge win for homeowners!
We're also glad the communication was good all the way through and the team ensured everything was tidied up afterwards. We'll be sure to pass your kind remarks on to the fitting team!
We truly appreciate your recommendation.
Best wishes,
Sally Jenkins,
Customer Care Manager
Nothing bad to say about this company
Nothing bad to say about this company. From the first knock at the door to get our interest, calls to organise a quote and the work itself - all stages were great. Polite people, hard workers, 8 windows fitted in one day to what looks like a very high standard. Really pleased with the work done and I wouldn’t hesitate to recommend this company to fit your windows.
13 octobre 2025
Avis spontané
Réponse de Secured Homes
Hi Nello,
Thank you for such positive feedback. It is great to hear that every stage of the process, from the initial quote to the installation of your 8 windows, went smoothly. We are glad our hard-working team delivered a high standard of work in just one day.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Good quality work
Good communication, very quick installation, good quality work
10 octobre 2025
Avis spontané
Réponse de Secured Homes
Hi Fiona,
Thank you for the 5-star rating! We are pleased to hear that you experienced good communication and a very quick installation. Enjoy your quality new work!
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.