Great sales Good surveying Excellent installation team The windows seem to be of high quality. The only issue we had was installation was booked for Monday then changed to Wednesday which we... Voir plus
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The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... Voir plus
L'entreprise a répondu
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... Voir plus
L'entreprise a répondu
From start to finish the whole process was made very easy. The rep that came out initially was easy to talk to and was very helpful right through to the installers who were very efficient and tidied u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Keeping your home safe. Specialising in windows and doors.
Coordonnées de contact
5 Nelson street, Bd1 5ax, Bradford, Royaume-Uni
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4,7
Excellent
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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3 new windows and new back door
3 new windows and new back door, fitted quickly - half a days job. Lads were great and cleaned up well afterwards.
3 décembre 2025
Réponse de Secured Homes
Hi Adam,
Thanks for the great feedback! We are pleased to hear that your 3 new windows and back door were fitted so quickly and efficiently. We will be sure to pass on your compliments to the lads for their hard work and for cleaning up so well afterwards.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Great windows
Windows were priced up, measured up, manufactured and fitted within a week. Extremely speedy, very friendly, reasonably priced, expert service.
Would definitely use them again, and highly recommend.
3 décembre 2025
Réponse de Secured Homes
Hi Chris,
Thank you for the fantastic review! We are delighted that we could measure, manufacture, and fit your new windows within just a week. Providing an expert and speedy service is our top priority, and we are glad you found our team friendly and reasonably priced.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
New door
Arrive well before time. Great set of lads Reese very polite, explained how to close the door correctly. Even cleaned up when finished. Door looks lovely.would recommend this company
3 décembre 2025
Réponse de Secured Homes
Hi Richard,
Thank you for your kind words. We are so pleased to hear that Reese and the team were polite and took the time to explain how your new door works. It is great to know you are happy with how the door looks and that the workspace was left clean.
Thanks for using SecuredHomes.co.uk
Sandra Medland
Very pleasant workmen
Very pleasant workmen. Work done efficiently. Everything cleaned up after finished. Very pleased with doors.
1 décembre 2025
Réponse de Secured Homes
Hi Joan,
Thank you for your review! We are glad to hear that our workmen were pleasant and efficient during your installation. It is wonderful to know you are pleased with your new doors and the service provided.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
The lads fitting the windows did an…
The lads fitting the windows did an excellent job. Nice and friendly
28 novembre 2025
Réponse de Secured Homes
Hi there,
Thank you for the 5-star rating! We are happy to hear that the lads did an excellent job fitting your windows and that you found them nice and friendly. We appreciate your support.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Easy enough to deal with company The…
Easy enough to deal with company The fitter that came out was brilliant,did a really good job.
26 novembre 2025
Réponse de Secured Homes
Hi Marton,
Thank you for the great feedback! We are delighted to hear that you found us easy to deal with and that the fitter did a brilliant job on your installation. We appreciate your support.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Quality and fit excellent
Having used Secured Homes previously on one door project I had a secondany and decided that door would be done by another Company. The fit and finish of Secured homes was far in front of the other Company, this convinced me that for any further work my first choice would be Secured Homes. So when the knock came I had already decided that the next project would be Secured Homes. The new project this time was windows so as well as a scrappage discount I also got a previous customer discount. The fit and finish was as expected very good and the guys tidied up nicely after. The cheery attitude and friendly banter also went a long way to making the experience less stressful.
26 novembre 2025
Réponse de Secured Homes
Hi George,
Thank you for choosing Secured Homes again! It is fantastic to hear that our previous work convinced you to return for your windows. We are glad you were able to take advantage of the scrappage and returning customer discounts, and that the team’s friendly attitude helped make the experience stress-free. We look forward to working with you on any future projects.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
This is the third time I have used…
This is the third time I have used Secured Homes, I can not fault the service the quality and the care to do first class job.
They are a breath of fresh air. I needed a new French door from my phone call a sales visit a survey visit, door manufactured and installed all within 10days.
5 star * plus.
Thank you.
26 novembre 2025
Réponse de Secured Homes
Hi Paul,
Thank you for being a loyal customer and using us for the third time! We are thrilled that you are happy with the quality and service. Completing your French door installation within 10 days from the first call is exactly the kind of efficiency we aim for. Thanks for the 5 stars!
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Well planed and excellent workmanship
Well planed and excellent workmanship. Everything was made easy. Thank you.
24 novembre 2025
Réponse de Secured Homes
Hi Alec,
Thank you for your kind review. We are pleased to hear that you found the workmanship excellent and that we made the whole process easy for you. We appreciate your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Réponse de Secured Homes
Hi there,
Thank you for the 5-star review! We are glad you found our service quick and friendly and are happy with your great new product.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Good company . The company and personnel I dealt with…
The company and personnel I dealt with were professional , friendly and informative. The team who fitted the windows were excellent ,they took care in my home and were a pleasure to work with. The windows look great love the locking options. I would definitely recommend
17 novembre 2025
Réponse de Secured Homes
Hi Mrs Chapman,
Thank you for your lovely feedback. We are so pleased to hear that our team was professional and treated your home with care. It is great to know you love the new windows and the locking options. We truly appreciate your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Everyone was courteous and friendly
Everyone was courteous and friendly. 4 windows in total fitted on a like for like basis. The lads did a fair job in not so fair weather. Cleaning up sadly not so great as silicone found on some furnishings.
18 novembre 2025
Réponse de Secured Homes
Hi Amanda,
Thank you for your review. We are glad to hear that the team was courteous and friendly while fitting your windows. However, I am sorry that the cleanup wasn't up to our usual high standards regarding the silicone. We will address this with the team to ensure it doesn't happen again.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Thank you very much for installing the windows
Thank you very much for installing the windows. Nial and Ethan did an absolutely outstanding job. They were professional, efficient, and very friendly throughout the whole process. Their attention to detail and the quality of their work were truly impressive. I am extremely satisfied and can recommend them 100%.
18 novembre 2025
Réponse de Secured Homes
Hi Aneta,
Thank you so much for the glowing review! We are thrilled to hear that Niall and Ethan did an outstanding job installing your windows. We will make sure to pass on your kind words to them about their professionalism and attention to detail.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Doors are well made and look quality
Doors are well made and look quality
One downside was the colour of the door I chose from the brochure turned out to be no longer available. I had to choose an alternative some days later.
It should have been known by the agent before my order was confirmed. Even so the alternative choice door colour turned out to be very good. The men who fitted the door were top class
Correspondence with company was good
12 novembre 2025
Réponse de Secured Homes
Hello Joyce,
Thank you very much for taking the time to share your feedback with us.
We are delighted to hear that you find your new doors to be well made and that they look quality. It’s also wonderful that you had a top-class experience with our fitters and that you were happy with the correspondence from our company.
We sincerely apologise for the initial inconvenience regarding the colour choice. You are absolutely right—we should have had the updated stock information immediately available to your agent to prevent that delay in your order. We are reviewing our internal processes and brochure updates to ensure this doesn't happen again, as we strive to provide a seamless and efficient experience from the very start.
We are very pleased that your alternative colour choice turned out to be "very good" and that you are happy with the final result.
Thank you again for your valuable comments and for choosing Secured Homes.
Kind regards,
The Secured Homes Team
Good work secure homes
I have a lot of work done with secure homes and found them and there products brilliant cannot fault the guys that do the work always clean up after them I wouldn't hesitate to have them again
10 novembre 2025
Réponse de Secured Homes
Hello Sandra,
What a fantastic review to read! Thank you so much for your kind words and for continuing to choose Secured Homes for your projects.
We are incredibly proud to hear that you find both our service and our products brilliant. We put a lot of focus on quality, and it's rewarding to know you are happy with the results of the lot of work you’ve had done with us.
We'll be sure to pass your compliments on to the installation teams. They work hard to ensure every customer is delighted, and hearing that they always clean up after them is excellent feedback.
Thank you again for your loyalty and trust. We truly appreciate your strong recommendation and look forward to assisting you again in the future!
Kind regards,
The Secured Homes Team
Happy customer
The fitting was seamless, team worked well and did a great job, all mess tidied away. Very pleased with the end result.
11 novembre 2025
Réponse de Secured Homes
Hello Jimmy,
Thank you so much for your excellent review!
We are delighted to hear that you are a Happy customer and that you were very pleased with the end result.
It’s wonderful to know that the fitting was seamless, the team worked well, and that they ensured all mess was completely tidied away. We aim for minimum disruption and maximum quality with every installation, so your feedback confirms we hit the mark!
Thank you for choosing Secured Homes.
Kind regards,
The Secured Homes Team
The people who came to our house were…
The people who came to our house were very professional and courteous and friendly and the staff were lovely and very friendly and worked very hard and did the workIn no time at all would recommend your company to any one who is thinking in having this kind of work done they put the window in very quickly and the prize was reasonable Thank you so much Mr Mrs Horrobin
11 novembre 2025
Réponse de Secured Homes
Hello Mr and Mrs Horrobin,
Thank you very much for taking the time to share your feedback!
We are absolutely delighted to hear that you had such a positive experience with our team. It is wonderful to know that the people who visited your home were professional, courteous, and friendly, and that our staff were lovely and worked very hard.
We pride ourselves on our efficient service, so we are pleased that the window installation was completed very quickly. We also aim to offer excellent value, so your comment about the reasonable price is appreciated.
Thank you for your very strong recommendation—it means a lot to us. We hope you enjoy your new window for many years to come!
Kind regards,
The Secured Homes Team
Great team of fitters
Great team of fitters. They covered everywhere they walked and did a lovely job of cleaning up inside and out when finished.
10 novembre 2025
Réponse de Secured Homes
Hello Colin,
Thank you so much for your feedback!
We are very happy to hear you had a great experience with our team of fitters. They take tremendous pride in their work, and we are delighted that they were thoughtful enough to cover everywhere they walked and did a lovely job of cleaning up inside and out once the installation was complete.
That commitment to cleanliness and professionalism is a key part of our service.
Thank you for choosing Secured Homes!
Kind regards,
The Secured Homes Team
Everything sent very well
The fitter arrived on time, took two hours, made no mess and I ended up with a very handsome new door. I'm very pleased.
11 novembre 2025
Réponse de Secured Homes
Hello Sandra,
Thank you for your excellent review!
We are delighted to hear that everything went very well with the installation of your new door. It's fantastic that our fitter arrived on time, completed the work efficiently in just two hours, and made no mess.
Most importantly, we're thrilled that you are very pleased and have ended up with a very handsome new door!
Thank you for choosing Secured Homes.
Kind regards,
The Secured Homes Team
Salesman not pushy good price fitting…
Salesman not pushy good price fitting team very pleasant all round very happy
7 novembre 2025
Réponse de Secured Homes
Hi David, thank you!
It's great that the combination of a non-pushy salesman and a really pleasant fitting team made your experience so positive.
We'll be sure to pass your kind remarks on to the fitting team! We're happy you're happy with the result!
Kind regards,
Sally Jenkins,
Customer Care Manager
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