Secured Homes Avis 

533
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great sales Good surveying Excellent installation team The windows seem to be of high quality. The only issue we had was installation was booked for Monday then changed to Wednesday which we... Voir plus

Noté 5 sur 5 étoiles

The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From start to finish the whole process was made very easy. The rep that came out initially was easy to talk to and was very helpful right through to the installers who were very efficient and tidied u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de rénovation

Écrit par l'entreprise

Keeping your home safe. Specialising in windows and doors.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

533 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 23 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(533)

215 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Stress-free. Excellent work

Salesman was so knowledgeable and no hard sell. Lovely man. Surveyor, again, friendly, efficient. Phone team helpful. Workmen on time, polite, very efficient, exceptionally clean. They took great care to get sealant perfect.

4 mai 2026
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Réponse de Secured Homes

Thank you so much for your wonderful feedback.

We’re really pleased to hear that every part of your experience from our knowledgeable sales team through to the surveyor, office staff, and installation team met your expectations. It’s especially great to know the team’s professionalism, cleanliness, and attention to detail stood out to you.

We’ll be sure to pass your kind comments on to everyone involved.

Thank you again for taking the time to share your experience.

Noté 5 sur 5 étoiles

After having new doors last year and…

After having new doors last year and the good experience I had with both the company and the fitters, I decided to go for new windows. Everything was explained from start to finish.
I will definitely recommend Secured Homes.

1 mai 2026
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Réponse de Secured Homes

Thank you so much for choosing us again for your new windows, we really appreciate your continued trust in Secured Homes.

It’s great to hear that you had another positive experience and that everything was clearly explained from start to finish. We’ll be sure to pass your kind comments on to the team and fitters.

Your recommendation means a lot to us, thank you again!

Noté 5 sur 5 étoiles

Had windows fitted today all look…

Had windows fitted today all look lovely and done professionally

30 avril 2026
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Réponse de Secured Homes

Thank you for your lovely review! We’re so pleased to hear that you’re happy with your new windows and that everything was completed professionally.

It’s great to know you’re pleased with how they look. We really appreciate your feedback and thank you for choosing us!

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience, everyone from the guy who measured up the surveyor the two lads who installed the windows, and the guy who came out to check everything was ok, everyone friendly and professional,

29 avril 2026
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Réponse de Secured Homes

Thank you for your fantastic review! We’re delighted to hear you had such a positive experience from start to finish.

It’s great to know that every member of the team from the initial measure-up and surveyor to our installers and final inspection was friendly and professional throughout.

We really appreciate your kind words and are so pleased you’re happy with the whole process. Thank you for choosing us!

Noté 5 sur 5 étoiles

Greet job

Brilliant from start to finish would recommend them .The 2 fitters where great pleasant and a job well done .

29 avril 2026
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Réponse de Secured Homes

Thank you for your fantastic review! We’re delighted to hear everything went brilliantly from start to finish and that you’d recommend us.

It’s especially great to know our fitters made such a positive impression. we’ll be sure to pass on your kind words to them.

We really appreciate your support and are pleased you’re happy with the work carried out!

Noté 5 sur 5 étoiles

Good customer service

Good customer service, good quality materials and timely and quick service.

29 avril 2026
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Réponse de Secured Homes

Thank you for your great feedback! We’re really pleased to hear that you were happy with our customer service, the quality of our materials, and the speed of our work.

We always aim to deliver a smooth and efficient experience, so it’s great to know we met your expectations. We truly appreciate your support and hope to work with you again in the future.

Noté 5 sur 5 étoiles

Company did a great job with replacing…

Company did a great job with replacing the back door

13 avril 2026
Avis spontané
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Réponse de Secured Homes

Thank you for your great feedback!

We’re really pleased to hear you’re happy with your new back door and the work carried out. It’s always great to know our customers are satisfied with the end result.

We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Highly recommended standard of work

Prompt attendance, with the work carried out to a high standard. Extremely pleased with the finished article.

22 avril 2026
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Réponse de Secured Homes

Thank you for your kind feedback!

We’re really pleased to hear that you were happy with our prompt service and the high standard of the work carried out. It’s great to know you’re so pleased with the finished result.

We truly appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

All very helpful staff. I would confidently recommend them

All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the whole deal & price ... You tell them when & what you want them to fit ie ALL at once or in bits at a time & they'll do it for you . i think it was anytime within 12 month of ordering & don't pay until job is completed Definitely recommended.

22 avril 2026
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Réponse de Secured Homes

Thank you for your positive review!

We’re delighted to hear that you had a great experience with every part of the team, from sales and surveying through to installation and office support. It’s something we take a lot of pride in, so your feedback really means a lot.

We’re especially pleased that you’re happy with your full home installation and that the flexibility around scheduling worked well for you. We always aim to make the process as convenient and straightforward as possible.

Thank you again for your recommendation, it’s truly appreciated.

Noté 5 sur 5 étoiles

The 2 guys worked non stop and carried…

The 2 guys worked non stop and carried out good quality work.Very happy with windows fitted.Would definitely recommend.

21 avril 2026
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Réponse de Secured Homes

Thank you for your great feedback!

We’re really pleased to hear you’re happy with the quality of the work and your new windows. Our team always aims to work efficiently while maintaining high standards, so it’s fantastic to know that showed.

We truly appreciate your recommendation, it means a lot to us.

Noté 5 sur 5 étoiles

Secure Windows did a great job!

Secure Windows did a great job. Their communication prior to the job was excellent. The boys that fitted the windows worked so hard and were clean and tidy. The windows look great. I wouldnt hesitate to recommend this company.

17 avril 2026
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Réponse de Secured Homes

Thank you so much for your kind words and for taking the time to share your experience!

We’re delighted to hear that you were pleased with our communication and the installation process. Our team takes great pride in working efficiently while keeping everything clean and tidy, so it’s wonderful to know that came across.

We’re especially glad you’re happy with how your new windows look, that’s what it’s all about!

Thank you again for your recommendation, it truly means a lot to us.

Noté 5 sur 5 étoiles

Very professional

Very professional
And quick at what they do finished it up and it looked amazing

15 avril 2026
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Réponse de Secured Homes

Thank you for your great feedback!
We're really pleased to hear you found our team professional and efficient. It’s fantastic to know you’re happy with the finished result.

We truly appreciate your support and hope you enjoy it for years to come!

Noté 5 sur 5 étoiles

This is the second time I have used…

This is the second time I have used this company. The pre installation was very thorough. Reece, who came today was first class and did a very good job. The door looks great and he made sure I was happy with the locking process.

15 avril 2026
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Réponse de Secured Homes

Thank you for choosing us again and for your fantastic feedback.
We're really pleased to hear that you found the pre-installation process thorough and that everything went smoothly on the day.

Reece will be delighted to hear your kind comments — we’ll be sure to pass them on. It’s great to know you’re happy with your new door and that the locking process was clearly explained.

We truly appreciate your repeat custom and your support!

Noté 5 sur 5 étoiles

Quick work

Quick work, quality work, polite and friendly workers. No complaints or problems.

13 avril 2026
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Réponse de Secured Homes

Thank you for your great feedback! We're really pleased to hear you were happy with the speed, quality of work, and the friendliness of our team.

It’s fantastic to know everything went smoothly with no issues, exactly the experience we aim to deliver.

We really appreciate your support!

Noté 5 sur 5 étoiles

Happy Customer

I have recently used Secured Homes Ltd to install replacement windows throughout my 4 bedroom house and couldn’t be happier. The 2 fitters worked extremely hard to get the job finished within their given timescale. They were polite, professional and respectful of myself and my property and left everything clean and tidy before finishing for the day. I was a little apprehensive beforehand as it is such a big investment but needn’t have worried as everything went well and I am super happy with the installation. I would also like to offer a shoutout to Adam for his care and attention to detail throughout the process and for keeping in touch with me at every stage to make sure any little issues were dealt with and to make sure I was happy with everything. Overall, a great job and I would not hesitate to recommend Secured Homes to anyone considering replacement windows & doors.

6 avril 2026
Avis spontané
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Réponse de Secured Homes

Thank you so much for your fantastic review! We're absolutely delighted to hear how happy you are with your new windows and the overall experience.

It’s great to know our fitters made such a positive impression with their hard work, professionalism, and respect for your home, and that everything was completed to a high standard and left clean and tidy. We understand that it’s a big investment, so we’re especially pleased we could put your mind at ease and deliver the results you were hoping for.

A special thank you as well for mentioning Adam — we’ll be sure to pass on your kind words. He’ll be thrilled to hear his support and attention to detail made a difference throughout the process.

We really appreciate your recommendation and your trust in us. If there’s ever anything else we can help with in the future, please don’t hesitate to get in touch.

Noté 5 sur 5 étoiles

The new door was extremely well fitted…

The new door was extremely well fitted and looks very good 👍 the sales man that called was a bit pushy but after the company kept me informed of everything and was very quick at getting it fitted

10 avril 2026
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Réponse de Secured Homes

Thank you for your feedback! We're really pleased to hear that you're happy with your new door and that the installation was carried out to a high standard. It’s also great to know you felt well informed throughout and that everything was completed quickly.

Thanks again for taking the time to share your experience — we hope you enjoy your new door for many years to come!

Noté 5 sur 5 étoiles

The whole team from Adam & Harry to the…

The whole team from Adam & Harry to the lads on the day were very polite and professional

8 avril 2026
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Réponse de Secured Homes

Thank you for your kind feedback! We're really pleased to hear that Adam, Harry, and the team made such a positive impression. Providing a polite and professional service is something we take great pride in.

We truly appreciate your support and hope to work with you again in the future.

Noté 1 sur 5 étoiles

I wouldn’t use this company again

I wouldn’t use this company again. Didn’t replace the cladding above my bay window so I have grey windows and old white cladding. Rang up and spoke to Adam regarding this and explained that I thought this would have been included in the fitting as the rep that came out never mentioned it and I just assumed it would have all been replaced with new. Myself and Adam agreed that it would be replaced at a reduced cost of £300 and he would ring me with an appointment…. I’m still waiting. 😡😡

18 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great fast service

Great fast service, friendly

1 avril 2026
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Réponse de Secured Homes

Thank you for your great feedback! We're so pleased to hear you experienced fast service and found our team friendly — it really means a lot to us.

We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Window replacement

Forgot to leave a review when work done had 4 windows replaced at least 2 yrs ago still satisfied with work done excellent workmen had it all complete in a day

31 mars 2026
Avis spontané
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Réponse de Secured Homes

Thank you for taking the time to leave us a review. We're really pleased to hear that you're still satisfied with your windows two years on.

It’s great to know our team delivered efficient and high-quality service, completing everything in just one day. We’ll be sure to pass your kind words on to the installers.

Thanks again for your feedback and for choosing us!

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