Received a couple of days after ordering, lovely little pouch. Beautiful earrings, hope to treat myself to more👍
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Lisez les avis des autres
I bought one necklace and was so pleased with it so I bought another for my daughter. Delivery was extremely good too. 😊
The bracelet is lovely better than expected the different lovely coloured stones the attachment is a silver like button with a pattern and slips through the leather Bought it as a present for daug... Voir plus
Everything was great from ordering to receipt. Now five months later, my bracelet has fallen apart. Sehaya have offered a replacement for £9.99, instead of the full refund or replacement that I shou... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are a UK based company of handmade jewellery with natural stones and gems
Coordonnées de contact
60 Windsor Avenue, SW19 2RR, London, Royaume-Uni
- sales@sehaya.com
- www.sehaya.com
4,5
Excellent
516 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delighted
The earrings arrived in good time and they proved to be a perfect present for my friend. They were beautiful.
30 juin 2024
Beautifully made bracelet
Beautifully made bracelet, bought as a gift but may keep it for myself! Quick delivery, easy to use website.
28 juillet 2024
Wow!! Beautiful bracelet that could double as…
Beautiful bracelet that could double as a necklace wrapped round twice.
27 juillet 2024
Disapointed with the intensity of colour
well made earrings,quick delivery ,came in a nice little bag,good price.i bought these earrings for my grandaughter to wear at her dad,s wedding.The reason i bought them was they appeared to be intense shades of purple but when they arrived the colours were quite muted which was quite disapointing but my grandaughter still liked them so we kept them.
26 juillet 2024
Excellent product and excellent service…
Excellent product and excellent service I thoroughly recommend this company
24 juillet 2024
Réponse de Sehaya
Hi Hannah,
Thank you for taking the time to leave a review, we appreciate it
This has been thoroughly communicated via email. As we have advised, the delivery failed due to an incomplete shipping that you had provided...
You can confirm the incomplete shipping address if you check the order confirmation email
Since the shipments were lost due to customer's liability, the order is not eligible for a free replacement. However, we did offer you a free replacement on exception which has already been processed and the items are expected to be with you this week.
We cannot really understand how our service failed you at any point and therefore we cannot comprehend the 1-star review...
We would appreciate it if you could consider your rating again and amend it
Thank you in advance
Best regards
Exactly what I ordered and was…
Exactly what I ordered and was expecting, arrived inside a week, couldn't be happier. Thank you
30 juin 2024
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Tim,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Perfect gift
Delivery was great and the product is beautiful! Was a gift and the recipient loved it ,just what she wanted! Well crafted ,beautiful bracelet and loved the little bag it came in!
27 juin 2024
Réponse de Sehaya
Hi Natasha,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
The item is beautiful and post sales…
The item is beautiful and post sales customer help was exemplary
25 juin 2024
Réponse de Sehaya
Hi Adrian,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Réponse de Sehaya
Hi Nigel,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
This Business Is Insolvent Don't Send Them Any Money
Ordered item and paid £5.99 extra for next day delivery. The item did not and has not arrived. Checked at Companies House, this company is insolvent. PayPal gave an immediate refund, when I say immediate, I mean within 30 seconds of submitting the request. I would not deal with this business.
21 juin 2024
Avis spontané
Réponse de Sehaya
Hi Chris,
We have failed to match your details with an actual order and unfortunately you have failed to provide the information we requested in order to verify that you are a customer
In any case, it is pretty obvious that this is a fake review as every single detail of it has no solid ground. Please mind that we don't offer a next day delivery option and there is no shipping option priced at £5.99.
Even though we will raise your review to Trustpilot's attention, we would advise you to be proactive and kindly remove your review
We take all cases of unfair competition very seriously and we will not hesitate to take any action required to protect the integrity of our business
We hope this is understandable
Best regards
Excellent product range
Excellent product range. Easy website to view. Good display with sufficient detail and information. Ordering and delivery process excellent.
31 mai 2024
Réponse de Sehaya
Hi Julie,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Partner delighted with gift
Lovely item, good price. Great service airhead fast delivery. Partner delighted with bracelet. Hasn’t taken it off
31 mai 2024
Réponse de Sehaya
Hi Vinesy,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Very happy with my bracelet definitely…
Very happy with my bracelet definitely recommend.
22 mai 2024
Réponse de Sehaya
Hi Sonia,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Best regards
Some think very special about this jewelry.
Very unusual and unique jewelry made with love and imagination. My daughter couldn’t take her bracelet off when received , you certainly have a long term customer in Henrietta.
28 mai 2024
Réponse de Sehaya
Hi Henriette,
Thank you for taking the time to leave a review, we appreciate it. Very glad to hear that you are happy with your experience with us.
Cannot thank you enough really for the wonderful comments.
Best regards
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