Excellent customer service from Nicole P! She was incredibly helpful, patient and professional. She went above and beyond to resolve my banking issues quickly and smoothly. Her assistance saved m... Voir plus
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Lisez les avis des autres
I had problems with my Chess Sponsor having the incorrect information. I was amazed that SelfWealth were so prompt in answering emails (within 10 mins) and gave me directions on how to correct the pr... Voir plus
L'entreprise a répondu
The transfer of shares is often a challenge due to differences in name or address. Provided the correct information is given to Selfwealth, the transfer and update processes seem to work very well. R... Voir plus
L'entreprise a répondu
I previously tried to open a smsf account elsewhere and had so many issues. I was referred to Selfwealth and had the best experience ever. Blake handled my account and he was incredibly helpful.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Conseil en investissement
- aussi dans
- Agent de change
Écrit par l'entreprise
Flat fee investing that puts you in control. Build long-term wealth with Australia’s leading low-cost investing platform.
Coordonnées de contact
Level 7, 130 Lonsdale Street , 3000, Melbourne, Australie
- support@selfwealth.com.au
- www.selfwealth.com.au
4,8
Excellent
342 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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really fast service
16 juin 2026
Avis spontané
Réponse de Selfwealth
Thank you for your kind feedback!
We're delighted to hear that you were happy with the speed of our service. Providing a smooth and efficient experience for our clients is something we strive for, so it's wonderful to know we've met your expectations.
We appreciate you taking the time to share your experience and thank you for choosing Selfwealth by Syfe.
Soooo much easier...
Soooo much easier... when changing bank accounts to use the new digital ID verification process than having to generate wet ink signed paperwork and then scan or copy and find some paperwork which doesn't allows work either.
16 juin 2026
Avis spontané
Réponse de Selfwealth
Thank you for the feedback!
We're really pleased to hear that you found the new Biometrics ID verification process much easier to use. We recognise that the previous process of completing, signing, and returning paperwork could be time-consuming, so it's great to know the new approach has made things simpler and more convenient.
We appreciate you taking the time to share your experience, and I'll be sure to pass your feedback on to the team.
Quick response & resolution of my…
Quick response & resolution of my enquiry
15 juin 2026
Avis spontané
Réponse de Selfwealth
We're pleased to hear that your enquiry was resolved quickly and that you received a prompt response from our team. Providing efficient and helpful support is something we strive for, so it's great to know we met your expectations.
Thank you for taking the time to share your experience, and please don't hesitate to reach out if we can assist you again in the future.
Ayubi’s response was very prompt and…
Ayubi’s response was very prompt and after one clarifying query, my question was answered.
12 juin 2026
Avis spontané
Réponse de Selfwealth
Thank you so much for taking the time to share your experience! We're really pleased to hear that Ayubi was able to assist you promptly and get your question answered clearly. We'll be sure to pass your kind words along. Feedback like this means a lot to our team.
Ayubi was very efficient in helping me…
Ayubi was very efficient in helping me with my request
12 juin 2026
Avis spontané
Fantastic Chat Service!
Fantastic Chat Service!
Supriya was patient and answered all of my questions and helped me quickly with my needs. Thankyou!
10 juin 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback! We're delighted to hear that Supriya was patient, answered all of your questions, and was able to assist you quickly. We'll be sure to pass your kind words on to her. Thank you for taking the time to share your experience with us!
precise and polite reponse from
precise and polite reponse from
Akanksha Anuragi.
9 juin 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback. We're pleased to hear that Akanksha provided precise and polite assistance. We'll be sure to pass your kind comments on to her. We appreciate you taking the time to share your experience with us.
Akanksha was very prompt and courteous…
Akanksha was very prompt and courteous during a disjointed communication. She deserves a pay rise!
8 juin 2026
Avis spontané
Réponse de Selfwealth
Thank you for the wonderful feedback! We're so pleased to hear that Akanksha provided prompt and courteous support throughout the process. We'll certainly pass on your kind words (including the pay rise suggestion!) to her and the team. We really appreciate you taking the time to share your experience.
My New Individual Portfolio
My queries were answered promptly and to my satisfaction.
1 juin 2026
Avis spontané
Réponse de Selfwealth
We appreciate your feedback and your support. Thank you for sharing your experience with us, and we look forward to assisting you again in the future.
Excellent customer service
Excellent customer service. Clear instructions and very prompt replies.
Very satisfied and happy with the support.
27 mai 2026
Avis spontané
Réponse de Selfwealth
Thank you for taking the time to leave a review. We're pleased to hear you had a positive experience with our team. We appreciate your support and look forward to assisting you again in the future.
Response so quick
When I ask to change the bank details, they responded so quickly, actually it has been done in just 2 hours. Other broker normally slow responding. I am glad they are making progress and less stress for trading.
26 mai 2026
Avis spontané
Réponse de Selfwealth
Thank you for your great feedback. We’re really pleased to hear the bank detail change was processed so quickly and that the experience felt smooth and stress-free for your trading. Providing timely and efficient support is something we’re always working to improve, so it’s great to know this stood out for you. We appreciate you taking the time to share your experience and your support of our progress.
My return to Selfwealth....
I haven't used Selfwealth for many years but find myself coming back to it on recommendation of a broker. It seems to be ideal for beginners up to sophisticated investors. A useful function would be a connection to a mainstream accounting package like Xero. It also has a Virtual Account feature for practicing with real account comparisons. I found the online chat support very helpful.
26 mai 2026
Avis spontané
Réponse de Selfwealth
Thanks for sharing your experience and welcome back to Selfwealth. We’re glad to hear you’re finding the platform suitable for a range of investing levels and that our online chat support was helpful when you needed it. It’s also great to hear you’re exploring our features. We appreciate all feedback regarding integration with accounting software, suggestions like this are always valuable as we continue to improve the platform, this will be passed on to the relevant team.
Prompt, accurate and professional resolution to issues
Prompt, accurate and professional response to my queries. First query satisfactorily resolved while I was still communicating on the online help portal. Second query was also responded to. I was also pleased with how quickly the help was available.
22 mai 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback, We’re really pleased to hear you had a smooth experience with our team and that your query was dealt with quickly and effectively. Providing timely and reliable assistance is something we place a lot of importance on, so it’s great to know this came through in your experience.
Excellent Customer Service
Have only had to contact customer service once and the representative Steven solved my enquiry very quickly via live chat (and follow up email). He made it such a straightforward easy process.
15 mai 2026
Avis spontané
Réponse de Selfwealth
hank you so much for taking the time to share your experience. We’re pleased to hear that Steven was able to assist you quickly and make the process straightforward and easy through both live chat and follow-up email. We’ll be sure to pass your kind feedback on to him.
Good service
15 mai 2026
Avis spontané
Réponse de Selfwealth
We appreciate you taking the time to review. I'll be sure to pass this onto the team.
Prompt Live chat response
I just opened a new Selfwealth account and had a problem completing the w8-ben form. Supriya from Live chat was very helpful and answered my query promptly and satisfactorily.
12 mai 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback. We’re glad to hear Supriya was able to assist you promptly with completing the W-8BEN form and resolve your query. We appreciate you taking the time to share this, I'll be sure to pass on the feedback.
Réponse de Selfwealth
Thank you for your feedback, I’m really pleased to hear you had a good experience with our team. I’ll make sure this is passed on to Blake.
How to rerceive electronic CHESS statements
Enquiry sent on Sunday with a response and action to be taken on Monday morning. Cant do better than that!!
11 mai 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback. We aim to respond to all enquiries as promptly as possible with action taken at the earliest opportunity on the next business day. We appreciate your understanding and your comments.
I was unable to access my account
I was unable to access my account. The assistant was very patient and helped me to gain access to my account.
8 mai 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback! We’re glad our team were able to help you regain access to your account. We appreciate your support and are always here to help whenever you need us.
Great product and affordable trading…with excellent support
Great product and affordable trading platform. Analytics and research information are comparables to other. But the big plus here are the support people that go beyond to help and sort things out without fuss. A++
6 mai 2026
Avis spontané
Réponse de Selfwealth
Thank you for your kind feedback. We’re really pleased to hear you’re enjoying the platform and finding value in both the product and support experience. We appreciate you taking the time to share this.
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