Excellent customer service from Nicole P! She was incredibly helpful, patient and professional. She went above and beyond to resolve my banking issues quickly and smoothly. Her assistance saved m... Voir plus
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Lisez les avis des autres
I had problems with my Chess Sponsor having the incorrect information. I was amazed that SelfWealth were so prompt in answering emails (within 10 mins) and gave me directions on how to correct the pr... Voir plus
L'entreprise a répondu
The transfer of shares is often a challenge due to differences in name or address. Provided the correct information is given to Selfwealth, the transfer and update processes seem to work very well. R... Voir plus
L'entreprise a répondu
I previously tried to open a smsf account elsewhere and had so many issues. I was referred to Selfwealth and had the best experience ever. Blake handled my account and he was incredibly helpful.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Conseil en investissement
- aussi dans
- Agent de change
Écrit par l'entreprise
Flat fee investing that puts you in control. Build long-term wealth with Australia’s leading low-cost investing platform.
Coordonnées de contact
Level 7, 130 Lonsdale Street , 3000, Melbourne, Australie
- support@selfwealth.com.au
- www.selfwealth.com.au
4,8
Excellent
342 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Dividend paid into the old ANZ Account
I had problems with Dividends going into the old ANZ Account, this has been rectified and a clear explanation was given
20 mars 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback. We’re glad to hear the issue with your dividends has been resolved and that our explanation was clear. We appreciate you taking the time to share your experience and value your continued trust in us. I'll be sure to pass on the feedback to Blake whom you spoke with.
Réponse de Selfwealth
Thank you for your great review. I will be sure to pass on the feedback to the team.
Great customer support from Supriya srivastava
The customer support staff was really helpful and friendly, solved 2 of my enquires straight away!
13 mars 2026
Avis spontané
Réponse de Selfwealth
Thank you so much for your kind words! We’re happy to hear that Supriya was able to assist you promptly and that your enquiries were resolved smoothly. We’ll be sure to pass your feedback on to her.
Ayubi Sharma - Great Service
Ayubi Sharma was helpful, clear, responsive, professional and polite. All round helpful and great service.
12 mars 2026
Avis spontané
Réponse de Selfwealth
Thank you for taking the time to leave such a positive review. We're pleased to hear that Ayubi delivered helpful, responsive, and professional service. We'll be sure to pass on your kind comments . Your feedback means a lot and we look forward to assisting you again in the future.
Réponse de Selfwealth
Thank you for your feedback! Glad we could help and that you had a positive experience. We appreciate you taking the time to leave a review.
Very patient and made the task easy.
12 mars 2026
Avis spontané
Réponse de Selfwealth
Thank you for your review! We're happy to hear the process was easy and that you had a positive experience. We appreciate you sharing your feedback.
Onya Blake!
Blake was not only friendly and clear in his communication, he was also extremely quick to respond to- and resolve my issue which made continuing my investment journey easy!
12 mars 2026
Avis spontané
Réponse de Selfwealth
Thank you for your great feedback! We're pleased to hear that Blake provided friendly communication and resolved your issue quickly. We'll be sure to share your kind comments with him. Glad we could help make your investment journey that little bit easier.
Support team helpful
I contacted the support team and they were able to provide me with bank transaction reports for US and AU which the accountant required for tax reporting.
Thank you for your help and getting these to me promptly
12 mars 2026
Avis spontané
Réponse de Selfwealth
Thank you for your kind review! We're pleased to hear our support team was able to quickly provide the transaction reports you needed for your accountant. We appreciate your feedback and are always happy to help whenever you need us.
I like the ease of uploading documents…but.
I like the ease of uploading documents and account application.
There is a mismatch of advised time to get the account running versus when it actually happens which can be frustrating if you miss a market opportunity while it is being activated.
11 mars 2026
Avis spontané
Réponse de Selfwealth
Thanks for taking the time to leave a review. We're glad to hear you found the document upload and account application process easy to use. We're sorry that the activation timeframe didn’t match your expectations. While many accounts are activated quickly, some applications can take a little longer where additional verification or more complex account structures are involved. We appreciate you highlighting this, as feedback like this helps us improve client experience and set clearer expectations for new customers.
Efficient and prompt resolution
Efficient and prompt assistance by Ayubi Sharma to resolve my issue via the website live chat.
9 mars 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback! We’re glad to hear that Ayubi was able to provide efficient and prompt support via our live chat. We appreciate you taking the time to share your experience.
Self Wealth made the effort.
Self Wealth went the extra yards to pursue the transfer of shares from a broker that had changed ownership.
26 février 2026
Avis spontané
Réponse de Selfwealth
Thank you for your feedback! I’m glad we could assist with your share transfer. Ensuring a smooth and efficient process for our clients is always our top priority, and I’ll be sure to pass your kind words on to the team.
Réponse de Selfwealth
Thank you for your feedback, we're glad that you've been provided with a great client experience when your reach out to us. I'll be sure to pass this feedback on to the team.
responsive
responsive, prompt and all round great service. Highly reccomend Self Wealth
27 février 2026
Avis spontané
Réponse de Selfwealth
Thank you for the feedback, we’re so glad you’ve found our service responsive and prompt. We really appreciate the recommendation and your support. I'll be sure to pass the feedback on to the team.
Contacted the support team over live…
Contacted the support team over live chat. Every time I need account help or support. The team are great to deal with. They always go the extra mile. Highly recommend this platform.
27 février 2026
Avis spontané
Réponse de Selfwealth
Thank you for the great feedback!
We’re thrilled to hear you’ve had such positive experiences with our support team. We really appreciate the recommendation and your continued support!
Great timely service and accurate…
Great timely service and accurate information.
26 février 2026
Avis spontané
Réponse de Selfwealth
Good morning Anthony, thank you for the lovely feedback, I will be sure to share it with the team. Please feel free to reach out should you require any further support.
Friendly and professional
Friendly and professional staff answered my question which bothered me the whole day.
25 février 2026
Avis spontané
Réponse de Selfwealth
Thank you for your review! We’re so glad Supriya was able to help answer your query. Providing clear and timely support is what we’re here for. We really appreciate you taking the time to share your experience.
Akanksha Anuragi provides great…
Akanksha Anuragi provides great support, even 2.5 hours before the stated opening times of their live chat!
MUFG wanted to charge me $165 to sell my employee shares, Selfwealth = $9.50, and with better support.
25 février 2026
Avis spontané
Réponse de Selfwealth
Thank you for the lovely review. I’ll be sure to pass your feedback on to Akanksha. We’re committed to providing great, affordable service, so it’s wonderful to know we’re making a difference!
Efficient support with request
All the information and support was provided.
23 février 2026
Avis spontané
Réponse de Selfwealth
We’re pleased to hear that you found the information and support helpful. We really appreciate you taking the time to share your experience.
Excellent customer service
Excellent customer service, quick response time and patient operator.
23 février 2026
Avis spontané
Réponse de Selfwealth
Thank you for taking the time to share your feedback. We’re pleased to hear you were happy with the service provided. Your comments are greatly appreciated and will be shared with the team.
Réponse de Selfwealth
Thank you for your kind review. I will be sure to feed this back to the Service Experience Team. Please feel free to reach out should you need any further support.
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