Katie was extremely helpful, and gave me all the info i required. this was followed up by an email with even more information. Customer services like this is very rare these days, and I was very impr... Voir plus
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Lisez les avis des autres
Sadly, Simply Health has become super-complicated. It refuses to recognise my Touch ID, despite my setting it up many times. It's reluctant to even display current or past claims because its so... Voir plus
L'entreprise a répondu
A lovely lady called Michelle, answered the customer service phone 5 minutes before closing and happily went through my account, options and assisted me with previous claims (I hadn't put through). Wh... Voir plus
L'entreprise a répondu
A simple, quick and fuss free process when making a claim, with a speedy return of money back into my bank account. In previous years when I have required advice, the call handlers have been clear to... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Simplyhealth
Écrit par l'entreprise
We are a leading B-Corp certified health solutions company, committed to providing affordable healthcare, to support everybody’s every day healthcare needs. Through our health and dental plans, including the market leading Denplan we look after over two million customers. We aim to support and protect the NHS through the provision of outpatient support to help people live their best lives.
We don’t have shareholders and since 1872 we’ve been led by our purpose of improving access to healthcare, for all in the UK. We are changing the game, investing £60 million in new businesses to accelerate the development of predictive and preventative healthcare services.
We understand our health depends on the health of our communities and our planet and we’ve always stood for a healthier world and are under no illusion that action is required for this to happen, we are proud to be B Corp certified.
Health Plans Dental Plans Health & Dental Plans for your businessCoordonnées de contact
Andover, Royaume-Uni
- 0370 908 3481
- customerservices@simplyhealth.co.uk
- www.simplyhealth.co.uk
4,4
Excellent
5 k avis
Aucun historique récent de demande d’avis
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Réponse de Simplyhealth
Hi Keith,
We're so pleased to hear your claim experience was fast and easy. Thank you for kindly sharing your positive feedback with us.
Best wishes,
Charlene
Customer Relations
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
The Lady who dealt with me was very…
The Lady who dealt with me was very understanding it was a pleasant experience
9 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Susan,
Thank you so much for your wonderful 5 star review. We're delighted to hear that you had such a positive experience with our team member. Your kind words mean a lot to us, thank you for taking the time to share your feedback.
Best wishes,
Charlene
Customer Relations
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Outstanding service from Simplyhealth...
The service from Simplyhealth is outstanding. I literally visited my dentist less than an hour ago. I just got home, made my dental claim and its already been agreed and processed. So that's 100% of my claim back in my bank in the next 3-5 days. Now that's what I call service with a smile. Thank you Simplyhealth for being great!
8 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Jacqueline,
Thank you so much for taking the time to share your wonderful experience. We're thrilled to hear that your dental claim was processed so quickly and efficiently. It's fantastic to know that you are happy with our service We truly appreciate your kind words.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Excellent service
Excellent service! Really easy to submit a claim in the app and they reimburse extremely quickly-sometimes even the same day!
7 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi KB,
We're so glad to hear that you are happy with our claim submission process and reimbursement speed. Your positive feedback truly means a lot to us.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Efficient
Excellent service, easy as 123 ,no quibble payments ,best health plan around.
7 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hello John,
We're so glad to hear you find our service excellent and our health plan to be the best around! We appreciate your kind words and the five stars.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Fantastic company
Fantastic company. Customer service is 100% l have been with them for years. I have never had a problem with any of my claims quick and easy. The website is easy to navigate, l am 79 and find it so simple to use when l put a claim in. So straight forward and claims are dealt with in 3 days and payment received swiftly into my bank account. I would definitely recommend 100%.
7 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hello Christine,
We are so pleased to hear about your positive experiences with us over the years. It's wonderful to know that our claims process has been consistently quick and easy for you, and that our website is simple to navigate. We truly appreciate your recommendation and loyalty.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Quick & easy refund process
I had a dental appt at 14:40, uploaded my claim in the very simple app process when I got home. My claim was approved and funds released by 20:40 the same day. Brilliant service!
7 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi DianeD
We're so happy to hear about your positive experience with our app and the quick processing of your dental claim. It's wonderful to know that our streamlined process met your expectations for efficiency. Thank you for sharing your brilliant feedback with us.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
The simply health plan
The simply health plan, enables me to have regular check ups in regard to dental and glasses. I change my glasses quite frequently thanks to Simply Health.
The process of uploading receipts is so easy and quick to do, the money is usually back in my account within 48 hours.
I would recommend to anyone, such a good selection of places you can claim money back from.
4 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Christine,
Thank you for your fantastic five-star review! We're so pleased to hear that our health plan helps you with your dental and optical needs, and that you find the claims process quick and easy. It's wonderful to know you'd recommend us.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Customer service done the right way.
We had an excellent lady called Louise who guided us through our problem and she even went further to ensure we did everything right. Thank you Louise.
2 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hello Tony,
Thank you for your wonderful five-star review. It's fantastic to hear that one of our team members provided such excellent guidance and went the extra mile to assist you. We're delighted to know she ensured everything was handled correctly.
Your lovely comments have been passed to Louise and her manager
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Emily was kind helpful and a pleasure…
Emily was kind helpful and a pleasure to deal with. Everything was resolved with nobtriuble
3 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Carole
Thank you for your wonderful 5-star review! We are so pleased to hear that everything was resolved smoothly and that you had such a positive experience with our team member Emily.
Your kind words are greatly appreciated and have been shared with Emily and her manager.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Well done Simply health
The website is very easy and straightforward to negotiate. Sending in receipts for treatment, taking a picture of the receipt and forwarding to simply health is really easy.
3 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hello No,
We're so glad to hear that you found our website easy to navigate and that submitting receipts for treatment was a straightforward process for you. We appreciate you sharing your positive experience.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Fast efficient reliable can’t fault…
Fast efficient reliable can’t fault simply health
3 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Jackie,
We are so pleased to hear about your positive experience with our efficient and reliable service. Thank you for your wonderful feedback.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Claims are generally paid quickly.
Claims are generally paid quickly.
It does concern me that, despite having a healthy balance, only 50% of a recent claim was paid.
I wonder whether the policy is still what I need. Perhaps it is time for me to review the policy.
2 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hello,
We appreciate your feedback regarding the speed of our claims process. We understand why you're questioning your policy's suitability. We encourage you to reach out to us directly so we can review the specifics of your policy to ensure it meets your needs.
Please contact our Options team on 0330 102 5335 between the hours of 9am and 5pm Monday to Friday.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
After years of dental misery under…
After years of dental misery under Cornwalls sadly failing NHS dental service it's a joy to experience prompt and thorough treatment from Truro Dental Care covered and supported by Simply Health dental insurance. After 6 years on this scheme, I can honestly say that at the age of 78, my teeth are in far better condition than they were 7 years ago . The claim was settled within a couple of hours of receiving the treatment, thankyou to everyone who made that possible 😊
2 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hello Colin,
We are so pleased to hear about your positive experience with us and that your dental health has improved significantly. It's wonderful to know that the prompt and thorough treatment, supported by your Simplyhealth plan, has made such a difference. We are glad we could contribute to your well-being.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
No complaints.
The app is straightforward to use and Simplyhealth are swift in making payments. No complaints.
2 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hello G from Cromer,
I'm really pleased to hear you find our app straightforward to use and that you're happy with the swiftness of your claims being paid.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Very easy to make a claim in the app…
Very easy to make a claim in the app with forms being prefilled from info scanned from your uploaded invoice. Claim authorised and payment sent in exactly 10 minutes. Fantastic service
2 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Loraine H,
Many thanks for awarding us with five stars and letting us know how easy it is to claim using our app.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Policy holder with Simplyhealth over 50 years
I have been a member of simply health since the 70s newly married and now enjoying retirement both my wife and I have had the best help and service over many years I am now in my eightieth year and my wife is 73 we get help with our dental and optical needs which are very welcome this year I spent two night in hospital for a hip replacement and my wife 20 nights for a serious emergency surgery for gastric problems these payments received. By our policy has really. Helped and the early diagnosis by a specialist her plan paid for I believed help save her life . To day I’ve been informed my latest claim for optical lenses replacement of £181 has been passed for payment and will be paid in a few days my advice to any young family is to join Simply health you will be glad you did
18 août 2026
Avis spontané
Réponse de Simplyhealth
Hello Ronald,
Thank you for your long-standing loyalty to us, we really appreciate it and for leaving us a wonderful review.
I trust that you and your wife are on the road to recovery now and I'm pleased that you were able to make good use of the diagnostics benefit to speed up your wife's diagnosis and treatment.
Best wishes to you both
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Simply health is one of the best ❤️
Have been with simply health for many many years , very professional, caring and easy and clear to claim on line , also sympathetic, knowledgeable staff if you have to contact them by phone nothing seems too big or small for them to help sort ,plus not forgetting good value for money and different levels of cover
also claims settled quickly big thanks to this company and staff ❤️one of the best ..
1 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Romy,
Thanks so much for your amazing review. It's wonderful to hear you are very happy with the service we provide and our contact team. It's lovely that you enjoy the benefits of having cover with us and that we're able to help support you with your everyday healthcare costs.
Take care
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
This is a very good company to be part…
This is a very good company to be part of. They have lots of extra advice and help to give re one's health. They are prompt at honouring claims. I would highly recommend people to join Simply Health.
1 septembre 2026
Avis spontané
Réponse de Simplyhealth
Hi Ann,
Many thanks for your wonderful review. I'm so pleased to read that you are very happy with the service we provide.
Best wishes
Esther
Simplyhealth
Love your Simplyhealth Plan?
Why not refer friends and family to Simplyhealth using the link below and we'll send you a £10 voucher as a thank you when they join (and they'll get one as well) *Terms and conditions apply.
https://www.simplyhealth.co.uk/refer-a-friend?att=raf627
Unhelpful generic responses
I have asked for help repeatedly and receive generic email replied that show you haven’t read my query properly. It is very unhelpful and means I haven’t yet been able to put a single claim in.
28 août 2026
Avis spontané
Réponse de Simplyhealth
Hello Christine O'Brien,
I'm sorry to hear of the difficulties you're encountering whilst trying to get your query resolved.
In order for us to look into your concerns further, please email us at customerrelations@simplyhealth.co.uk with your name, date of birth and home post code. Please also make reference to this review.
Kind regards
Esther
Customer Relations
Simplyhealth
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