It’s been an absolute nightmare. My builders ordered a portaloo since I didn’t have a toilet. They came to clean it ONCE over 6 weeks (they promise weekly cleaning) and we asked to remove because it’s... Voir plus
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Lisez les avis des autres
Provided a wheelchair accessible toilet with a broken door and never did anything about it for 3 weeks despite a phone call that day or 3 other calls. Today I have been cut off twice while complainin... Voir plus
One satisfied customer, 50 grateful attendees! Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a... Voir plus
Been using the company for over 15 years, roughly 8 times a year for different events. They have never let us down. The communication is particularly brilliant. We currently deal with a lady called Ho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Award winning portable toilet hire, showers, accommodation, fencing and safety equipment rental and sales for the construction and events industries.
Coordonnées de contact
The Avenue, GU34 5SU, Alton, Royaume-Uni
- 01256384134
- hire@site-equip.co.uk
- www.site-equip.co.uk
2,8
Moyen
100 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unfortunately my company use site…
Unfortunately my company use site equip, if I had my way I wouldn’t use them. Every time they are late or the next day with deliveries and pick up. Would definitely not recommend.
19 décembre 2018
Avis spontané
Réponse de Site Equip
Hi Myles,
Thank you for your review, as this is a cross-hire we can only act upon the instructions of the company that it was booked with.
In this instance the toilet was booked for collection with us for today and it was indeed collected today as per the off hire.
We do everything we can to ensure that every customer has a positive experience with us.
Kind regards,
Site Equip
Fabulous
Fabulous! Excellent service, the texts confirming delivery, service and collection were invaluable. Happily recommend to all. Thank you.
7 décembre 2018
Avis spontané
We use Site Equip on a lot of our…
We use Site Equip on a lot of our events. They are super helpful and reliable, especially as our deliveries are always very early in the morning :)
Thank you to everyone!
8 octobre 2018
Avis spontané
We've used Site-Equip for all our toilets
We've used Site-Equip for all our toilets for several years now. The service has always been good, the toilets themselves very good, the onsite staff excellent, always helpful, cheerful and great to work with. I'd happily recommend the firm to anyone looking to hire toilets and other infrastructure for outdoor events.
Peter Chegwyn
Organiser, Wickham Festival (Hampshire)
5 octobre 2018
Avis spontané
Excellent service and good equipment
Excellent service and good equipment - thank you
30 août 2018
Avis spontané
Réponse de Site Equip
Hi Terena,
Thank you very much for your review, we look forward to working with you in the future!
Kind Regards
Site Equip
We’ve had really poor service on our…
We’ve had really poor service on our site, resulting in an unusable unit. We have asked many times for an extra clean, but get nothing despite being only 4 miles from the depot. The unit now doesn’t even get cleaned once a wk which is not acceptable!
15 août 2018
Avis spontané
Réponse de Site Equip
Hi Paul,
Thank you for your review, we are disappointed you are unhappy with the service, we have been every week to service the toilet, on Monday this week there was a no access and as a goodwill gesture we have arranged to return to the site today, usually this would be chargeable, but are happy to undertake this free of charge. There hasn't been an additional weekly service booked with the main contractor, however we will contact them to arrange this on your behalf.
Kind Regards,
Site Equip
Site Equip did a fantastic job on our…
Site Equip did a fantastic job on our event. Their equipment is first class, the guys on the ground do a brilliant job and the office staff know exactly what is going on. The whole company are a pleasure to work with.
2 août 2018
Avis spontané
An efficient service
An efficient service, would not hesitate in recommending to others, happy and helpful staff.
20 juillet 2018
Avis spontané
Réponse de Site Equip
Hi Julie,
Thank you very much for your review, we look forward to working with you soon!
Best Regards,
Katie
Site Equip Ltd
Very good company to work with
Very good company to work with. Their products were great for our Festival Oon time for delivery and collection. Very professional
9 juillet 2018
Avis spontané
Réponse de Site Equip
Hi Sandra,
Thank you very much for your review, we hope to work with you again in the future.
Best Regards,
Katie
Site Equip
Excellent service
Excellent service. The toilet we have is new and they put it in a place that is well hidden from the neighbours.
29 juin 2018
Avis spontané
Excellent service and communication
Excellent service and communication, highly recommended.
29 juin 2018
Avis spontané
Communication is everything
Communication is everything - I found the whole experience, from the initial booking, to the confirmation of my booking, to the update email, to the delivery, all very easy. Thank you.
29 juin 2018
Avis spontané
One satisfied customer
One satisfied customer, 50 grateful attendees!
Having failed to realise that the quotation I received was not the confirmation of the order, I phoned just before 5.00 pm on a Friday afternoon for a Saturday event. No panic, confirmed, paid by card over phone, delivered 10.30 pm by Paddock Wood Depot Manager Peter Lambert, slept well as no concerns about whether we had Toilets for the morning. Many thanks to Charlie (in the Office) and Peter, for sorting out my self induced problem. Very satisfied and next event already confirmed.
Best wishes, Bob Blanden,
NSA SOUTH EAST REGION MANAGER.
15 juin 2018
Avis spontané
Delivered on time and collected on …
Delivered on time and collected on time. Great company to deal with.
7 janvier 2018
Avis spontané
Very good would use again and again
5 janvier 2018
Avis spontané
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