Sitebox Ltd Avis 

8 841
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a Mig Welder early evening on Monday because I was going away the next day Tuesday. Hoping my Welder would turn up on Wednesday and sure enough at 11.00am it arrived. What a fantastic servi... Voir plus

Noté 5 sur 5 étoiles

The SAC13 air purifying unit. If you can’t use an A/C unit with a vent this is the next best thing. You simply fill the tank with water and switch it in. It is a little noisier than a normal fan bu... Voir plus

Noté 5 sur 5 étoiles

Very impressed with Sitebox customer service. I ordered a very large industrial fan during the recent heatwave as I was desperate to get something to cool down my house. It arrived a few days later... Voir plus

Noté 5 sur 5 étoiles

Ordered on Friday delivered on Monday Exactly the day Sitebox said it would be delivered Have brought several items from Sitebox and every time the items were delivered next working day so cannot... Voir plus

À propos de l'entreprise

  1. Fournisseur d'engins de chantier
  2. Fournisseur de matériaux de construction
  3. Magasin d'équipement et de machines de construction
  4. Magasin d'outillage

Informations provenant de diverses sources externes

Online Tool Shop for all Trades with over 60,000 products. Some of our best sellers are Gas Cages, Site Boxes, Access Towers, Protective Sheeting all at discount prices!

Sitebox Ltd

Écrit par l'entreprise

Promise
Free delivery for orders over £50

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(8 841)

554 avis reçus au cours des 12 derniers mois

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Noté 2 sur 5 étoiles

inadequate info for delivery status

Totally inadequate information for time of shipment and estimated time of delivery. 5 days after payment I have no idea if and when it will be delivered.
I will review again after it arrives.

23 mai 2026
Logo de Sitebox Ltd

Réponse de Sitebox Ltd

Hi,

Sorry to read this review. I can see your parcel was delivered yesterday at 10:51. Please let us know if there are any issues.

Sorry again for any inconvenience,

Sitebox Admin Team

Noté 1 sur 5 étoiles

Beware of 'Sitebox Ltd UK …



Beware of 'Sitebox Ltd UK   misrepresentation & misleading claims on their website. The reason being they claimed to have 50 Hyundai power washers in stock and next day delivery  if you place order before 2pm which I did  the 15th in my case , (because  I placed the order at 10.30am on the 14th)and I desperately had to finish a landscaping job. The truth of the matter is they forward the order to Hyundai UK main distributor a company called 'Genpower' who hold the stock and arrange delivery. So 'Sitebox doesn't hold 50 in sock or have any control over delivery which they claim on their website, so they are not to be trusted possibly with anything else. In my case the washer was delivered 4 DAYS LATER ONTHE 18TH at 4,30pm by DPD.
DPD had previously warned me (when I contacted them on the 15th to ask about my delivery), they had only received  the order from 'Genpower but not received the parcel to be delivered, and would be now the 18th at the earliest very disappointing , because I placed the order in good faith  believing that the claims  'Sitebox made on their website.
Finally, after what DPD had informed me, I complained to 'Sitebox on the 15th and claimed compensation for their misleading claims on their website, no joy there.
Attached their replies below which proves, all that I have discovered   about the 'Sitebox website claim about holding 50 in stock, also it's a lie when they use the word Manufacturers in their reply, when it is actually the distributers 'Genpower they contacted :

HI,
 I have now heard back from the manufacturer , and unfortunately they were running on a delay yesterday in processing orders and did not let us know. Due to this, your order has dispatched today for delivery Monday via DPD – 15504233359488
I am afraid we are unable to offer compensation to you, and I am sorry this will not be to your request or satisfaction on this occasion.
Update 22/5/2025
Sitebox has responded to my review (above) cleary stating that they don't actually hold stock them selves ,so why don't make that clear on the website also next day delivery means next day, to most people which was in my case was on Friday the 15th having ordered before the 2pm deadline on the 14th. So saying we don't deliver weekends they should make the clear on the website site resulting therfore in them claiming it was only 1 day late, what that got to do with it in my case . Again like
their website their reply that was misleading/dishonest / , IT WAS 4 DAYS LATE , 'you can't kid a kidder'

14 mai 2026
Avis spontané
Logo de Sitebox Ltd

Réponse de Sitebox Ltd

Hi Ronald,

Sorry to read this review and that your order was delivered a day later than expected (we don't deliver over weekends unless specifically requested unfortunately).

We purchase stock from Genpower (the UK Hyundai distributors) but they hold it and ship it from their warehouse due to the bulk of the items so it is correct that we have more than 50 in stock.

In your case it was simply a slight delay in it being shipped due to the volume of orders being dispatched that day and for that I apologise.

Again really sorry for any inconvenience caused,

Sitebox Admin Team

Noté 5 sur 5 étoiles

I know nothing about tools 🙂

I know nothing about tools, but the set of hexagonal keys seem to be just the job for my son, who requested them for his birthday! Good correspondence and prompt delivery - highly recommended. Thank you

17 mai 2026

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