Sitebox Ltd Avis 

Excellent ordered a saw ,2 days I'm on the logs thanks

Simple and stress free ordering from Sitebox. Items always delivered within a day or two. I'll continue to use Sitebox and highly recommend them.

Good all round

Great service, prompt delivery, very impressed.

First time I have used this Sitebox, gave them a call to confirm the speed of the expected delivery to confirm before placing an order, true to their word arrived when it said it would. Great service

Simple order process followed by very quick delivery. Would recommend Sitebox.

Made a £1200 order on 17/04 was told would be with me in 10 days, one month later still no sign of the delivery, dissapointed with the lack of communication from their side, phoned up to chase and the lady didn't seem slightly bothered and did not do anything to help - ended up cancelling my order and won't be ordering again!

Great - really fast dispatch. Helpful staff when the Makita extra warranty link didn't work.

Still not received my item

Very fast delivery ,easy to order

Getting the delivery on time on the day quoted

Quality product competitively priced and fast and efficient delivery service,very happy and would use the company again 5stars

best price with speedy delivery and easy to contact with queries.
Delivery was much later than the time given via text, but this was down to delivery company rather than Sitebox.

Good product and price, really quick delivery compared to other suppliers.

Super fast delivery. I ordered a Gorilla Generator 9.30pm Monday and it arrived on a pallet Wednesday Afternoon to Aberdeen, Scotland. Free delivery.

Although their prices are competitive and the ordering and delivery process was smooth, that’s not the reason for my Sitebox review. With the prevalence of online shopping, there is one thing that is often a casualty and that is the personal touch.

With Sitebox, I was treated to an experience that many of us of a certain age will remember, it was called Customer Service.

After researching and reading documentation on a manufacturer’s website, I ordered what I consider to be a relatively expensive set of platform steps (as in hundreds of pounds) from Sitebox. These were dispatched directly from the manufacturer, however, when the steps arrived, they were not of the format I had been expecting. I re-checked the manufacturers documentation to verify my expectation was correct then initiated email contact with Sitebox. ‘Carmen’ responded quickly and immediately took ownership of the issue becoming the liaison between me and the manufacturer (who also were most helpful). Between Sitebox and the manufacturer, the issue was eventually resolved with the incorrect steps being duly uplifted and replaced with the correct set, the whole process being relatively painless.

I think anyone who has shopped online regularly will have probably experienced a retailer losing interest the moment they have taken your money. This is certainly not the case with Sitebox who responded to my query quickly and efficiently and I have no hesitation in recommending them as an excellent online retailer.

Just finally. After my thankyou email to Carmen, she responded by saying she was glad it had been resolved and had even left a note to herself to contact me to check on me had she not heard by the end of delivery day. Some possible lessons for other retailers there, I think.