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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service from beginning to end, really impressed by how professional, capable and helpful this team is. I was worried about moving a big sofa through my sash window and taking the... Voir plus

Noté 5 sur 5 étoiles

Frank and his team were amazing and I highly recommend their services. They helped to get the sofa into my flat with ease and incredible profession. The whole process was smooth and efficient. 10/10 r... Voir plus

Noté 5 sur 5 étoiles

Frank and Adrian dealt with an ancient sash window that had not been opened for 20 years and a massive sofa quickly and efficiently!! They were amazing and any worries we had were swiftly eliminated b... Voir plus

Noté 5 sur 5 étoiles

From start to finish Frank and his team were exceptional! We just moved into a basement and ground floor flat with a very narrow and awkward front door and staircase on the basement level so w... Voir plus

À propos de l'entreprise

  1. Services de déménagement et de stockage

Informations provenant de diverses sources externes

Sofa Assist are sofa hoist, dismantling and reassembling specialists. If you are struggling to move your sofa, get in touch we can help.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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5,0

Tous les avis

(318)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Super friendly and professional

Can’t recommend Frank and Adrian highly enough, the whole process has been seamless from the initial phone call to removal of the sofa. Very friendly and professional. They were very careful with the sofa and inside the house at all times. Can’t believe they managed to get the sofa out over a high garden wall and on to a shed over the other side and then down on to the ground. They made it look easy! Great job!

18 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Can't rate Sofa Assist highly enough

I am so glad I found Sofa Assist.

After driving myself crazy thinking there was absolutely no way my bulky sofa was going to get into my new flat, the team reassured us they'd be able to do it after asking for a few details and got us booked in for the next working day.

Not only did they manage it, but they made it look effortless. On top of that, the guys who did it were super friendly, punctual and immediately made us feel at ease that they'd be able to do what we thought would be an impossible task.

These guys deserve more stars than we're able to give on here. Worth their weight in gold.

31 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Frank instant help with video calling

I contacted Frank as was struggling to get my three seater out of the front room due to narrow door frame and banister positioning. He scheduled a free video call and helped problem solve straight away.

He was highly professional and I trusted him despite just meeting him over a video call. He is very calm mannered and knowledgeable. I highly recommend Frank's services. Thanks again Frank

21 août 2021
Avis spontané
Noté 5 sur 5 étoiles

I called Sofa Assist today

I called Sofa Assist today, I had a large sideboard delivered as I live in a town house with a slim staircase, the delivery men were unable to take the sideboard up.
Sofa Assist were able to offer their services within 1 hour of calling. The team were professional, efficient and friendly. Would definitely use again and definitely recommend! Thank you guys for your hard work, you saved my day

17 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service!

Brilliant service! Helped get my sofa through a second floor window. Excellent communication before and during. Very professional, would definitely recommend.

14 août 2021
Avis spontané
Noté 5 sur 5 étoiles

One of the best companies I have ever…

One of the best companies I have ever used. Frank and Adrian are very helpful, know what they are doing and put you at ease in a friendly way. I had problem with getting a very large and very expensive sofa in the house, the delivery company left it outside and it was starting to rain. I called them and in less than an hour they came and sorted everything out. Frank said "trust me I know what Im doing" and he was right. A big thank you to Frank and Sofa Assist. Would recommend anytime.

11 août 2021
Avis spontané
Noté 5 sur 5 étoiles

Hallelujah! Superb Company.

Frank & Adrian, you have made me very happy. My sofa is now in situ and I can’t thank you enough! Sofa Assist succeeded where others failed - (two failed delivery attempts and very poor service from another company). I would highly recommend Sofa Assist for all sofa deliveries but also the customer service is top drawer. Great company and very pleasant experience.

7 août 2021
Avis spontané
Noté 5 sur 5 étoiles

We live in Scotland so Sofa Assist were…

We live in Scotland so Sofa Assist were unable to physically help with moving the huge and heavy corner sofa we had bought 2nd hand up into our attic living room. Frank made a video call to us and kindly guided us through how to take the sofa to bits in order to get it up and around the awkward staircase - Before contacting Sofa Assist I had almost given up hope of getting it up the stairs and thought we may well have to sell our lovely sofa on again. Thanks to Frank's advice it is now upstairs and looking great - all free of charge and out of the goodness of his heart! Thank you so so much for all your help :)

23 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Tough Job, Sofa Assist to the Rescue!

Frank and Adrian were the ultimate professionals. I had a very tricky job moving a 150kg object through a tight space and they handle it beautifully. I went to 4 different moving specialists prior to finding Sofa Assist and all said the job couldn't be done. Frank found a way and I am forever grateful!

21 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Sofa is now where it should be!

Frank was a huge help for us in getting the Sofa into the Living room. You could see he had clear experience and knew exactly what to do when we'd all given up on getting it into the space.

I recommend highly and wouldn't hesitate to use again.

15 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Amazing - Frank was very professional, efficient and fast. Got our large sofa through a first floor window, including removing and refitting the window. Extremely highly recommended. Thanks!

14 juillet 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. They came on the day that I called (even though it was a Saturday) and got my sofa into the flat to save it from the rain. Very professional and polite. I would fully recommend their services and will use them again

23 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service - Frank was very helpful on our first conversation and all follow up communication. On the day Frank & Adrian needed to dismantle the sofa (as expected) to get it into our flat on the 3rd floor with no lift. They were very friendly and worked hard to achieve this for us. There is absolutely no way of knowing by a visual inspection that it was taken apart and the sofa feels more robust than before. I would definitely use their services again

9 juin 2021
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service!

We had a bed delivered on Sunday and we had that nightmare where the damn thing wouldn't fit up the stairs. I came across Sofassist whilst frantically looking for someone to help with our problem. Frank answered my enquiry almost immediately and after sending through some details and pictures, he arranged to come the very next morning! Extremely impressed with how quickly the situation was dealt with and before we knew it our base and mattress were up over the balcony and in our bedroom. Absolutely outstanding and would recommend to anyone that has a problem like this. Thanks again guys!!

17 mai 2021
Avis spontané
Noté 5 sur 5 étoiles

Outstanding customer service!

I had just bought a new sofa that wouldn’t fit through our narrow doorway. I sent an email to Sofa Assist, and Frank replied. He offered to FaceTime me, free of charge, to talk through how to remove the back of our recliner in order to fit it through our front door. Thanks to him and his outstanding customer service, our sofa is now comfortably in our living room! Will highly recommend!

14 mai 2021
Avis spontané

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