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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely fantastic service from beginning to end, really impressed by how professional, capable and helpful this team is. I was worried about moving a big sofa through my sash window and taking the... Voir plus

Noté 5 sur 5 étoiles

Frank and his team were amazing and I highly recommend their services. They helped to get the sofa into my flat with ease and incredible profession. The whole process was smooth and efficient. 10/10 r... Voir plus

Noté 5 sur 5 étoiles

Frank and Adrian dealt with an ancient sash window that had not been opened for 20 years and a massive sofa quickly and efficiently!! They were amazing and any worries we had were swiftly eliminated b... Voir plus

Noté 5 sur 5 étoiles

From start to finish Frank and his team were exceptional! We just moved into a basement and ground floor flat with a very narrow and awkward front door and staircase on the basement level so w... Voir plus

À propos de l'entreprise

  1. Services de déménagement et de stockage

Informations provenant de diverses sources externes

Sofa Assist are sofa hoist, dismantling and reassembling specialists. If you are struggling to move your sofa, get in touch we can help.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

318 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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5,0

Tous les avis

(318)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I wish I could give more than 5 stars.

I wish I could give more than 5 stars.

The whole experience - from initial advice over the phone, to a call out, was brilliant. I can't believe how easy they made this experience, after a lot of worrying about how to get my sofa into my flat. They executed the job perfectly.

Quality tradesmen, honest businessmen, and just two really good blokes. Thank you!

8 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Wonderful. Fantastic. Amazing.

The only way to do Frank at Sofa Assist justice would be to get a thesaurus and look up all the synonyms for fantastic. Called him to enquire, and in a matter of hours he’d gotten our giant sofa out of the kitchen and into the living room through a first floor window. Without removing the window (which everyone else had advised as necessary). Professional, efficient and a great guy - I truly couldn’t recommend him enough.

7 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Frank at Sofa Assist is a genius

Frank at Sofa Assist is a genius! A very helpful, responsive company, who helped us out enormously. Can’t say enough positive things, and now have our sofa out of the hallway and into our front room- something we didn’t think would have been possible a week ago! Thank you very much Frank!

5 novembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I could not recommend this company more…

I could not recommend this company more highly. They managed to get my huge sofa through a third storey window with no hassle and a very speedy operation. Frank and Adrian were delightful to deal with. I would certainly use them again.

25 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Sofa delivery!

We recently had our sofa delivered. The delivery company could not fit it through the door of the lounge. I called sofa assist after a recommendation and they were round in 30 mins. They were incredibly helpful, going above and beyond! They had the sofa in the lounge in no time and covered some marks left on the wall during the move. Highly recommend!!

25 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

They go above & beyond!

My partner & I recently purchased our first property and were really struggling to get the sofa up the communal stairs. We got in contact regarding potentially getting it up to our second floor balcony. After emailing them over some details & the link to our sofa they phoned and advised to check if the arms come off. Well this worked a treat & we managed to get our sofa into our apartment! They were so efficient & helpful, highly recommend!!

20 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Sofa issues? Get Frank

Frank and his assistant were amazing. We called Sunday afternoon and they were here Monday morning at 8am! Amazingly efficient and so polite, professional and got the job done in such a short time. We are so pleased with how they managed the job and would highly recommend them for anyone who made a muck up of buying a sofa that could not get up to the first floor and it needs to go through the window. Amazing guys. Thanks Frank!

18 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing and highly professional service

Frank and Adrian were amazing - I honestly cannot recommend them too highly. I’d bought a beautiful four seater sofa from Loaf and it wouldn’t turn in my narrow hallway to get it into the living room. I spoke to Frank and he and Adrian turned up the next day. They were respectful of my home, possessions and my sofa and very carefully and expertly took the sofa apart in one room and reassembled it in the living room.They even rehung my dining room door for me! They really saved the day, but did so in an incredibly professional way. Honestly, they’ll get you out of that fix!

14 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Ledgends

Frank, you're an absolute legend!

We rang these guys after struggling for about 2 hours to get a sofa that turned out to be too big for the doors and hallway into the house.
Removing the window wasn't an option.

Frank took a look at the sofa via video chat and told us how to take the sofa apart and manouver it into the property. Best of all he was bang on the money with the advice and knowledge.

10/10.

In future if we run into a similar issue we will absolutely be giving these guys a shout.

Cheers lads, you saved us alot of embarrassment and money that would've been wasted otherwise.

Kevin & Julie

8 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great free advice and assistance!

I called sofa assist to ask if someone could dismantle and assemble my sofa as it wouldn't fit in the door. Frank was very helpful and honest and told me it was job I could myself and it would save me ALOT of money too. He told me exactly what to do step by step and what tools I needed. He even said I could facetime him if needed for more assistance. He explained everything perfectly and myself and a friend of mine were able to dismantle and put the sofa back together! I wouldn't have been able to do this without Frank's advice and assistance. He saved me so much time and money thank you! I would definitely recommend this service.

7 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Outstanding service!

I never take the time to write reviews but Frank and Adrian are something else! From the moment I called to enquire I experienced nothing short of the friendliest service I’ve ever seen in London. Not only did they seamlessly move our sofa into the flat (after waiting outside over an hour for the delayed delivery) they actually left our window in better condition than they found it! After noticing an issue they took the time to replace a few screws and fix the sliding mechanism. Very appreciative of their thoroughness and professionalism. Can’t recommend them highly enough!

7 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Faultless service.

Faultless service.

Frank and his team helped get our sofa into the living room by removing the front window. We were amazed how quick it was! No damage done to the window and they even helped set up the newbsofa. Communication was good and they arrived exactly when we needed them.

30 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing service - highly recommended!

Fabulous, friendly, professional and knowledgeable service. Recently moved into a new house with the living room on the first floor, and my sofa wouldn’t fit up the stairs; these guys sorted it within minutes without batting an eyelid. They really know their stuff and I wouldn’t hesitate to recommend!

30 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Called for a quote to move a difficult…

Called for a quote to move a difficult sofa in an awkward space and Frank gave me some really helpful advice to resolve my issue. Professional, Friendly, Helpful and Knowledgeable and would advise anyone in need to advice or help to contact them. Its comforting to know there are still people like this around today.

28 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Sofa Assist were superb to deal with…

Sofa Assist were superb to deal with from start to finish. Helpful on the phone, quick to respond and sincere in their advice and work. I don't tend to write reviews but they were a joy to deal with and dug us out of a tricky situation.

23 septembre 2021
Avis spontané

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