Solar Style Distributions Avis 

More than happy with the service from Solar Style Distributions from James the sales advisor, the guys that fitted the panels and storage, to admin staff. Once we were up and connected over the summer months we have run the house, uploaded to the Grid, made enough money to cover our bills and made a little extra.

I reported a problem with my solar panels on August 6 and I am still waiting for solar style to come out and fix the problem. We have now gone right through the Summer with no solar generation.Very poor customer service.

very polite and clean workmen when the panels where sited on roof and the same when batteries where ssited in loft

I had solar panels installed in February 2024. The installation went well. Had a little problem with the way they had to be contacted to my meter. Installation team were very friendly and professional left my place clean and tidy.
I felt I had to chase the administration staff for paper.
I would recommend this company

I had solar panels and battery installed in Feb 2024. The installation process was top notch. Very friendly group of work men doing installation. All acheived without problem or mess. Thank you

i have been dealing with Kerrie over the past couple of weeks with a problem with some solar panels that did not seem to be working. Instead of charging us to come out and look at them she gave me advice that saved us a lot of time, worry and money. I would not hesitate recommending this company to any of my friends and family.

We had 14 Solar panels fitted in 2018 by Solar Style, which we found that they weren't as beneficial as We'd hoped regarding the FIT payments and very little difference on our electricity bills, But in January this year we had Battery storage units fitted again by Solar Style, plus we changed our Electricity supplier over to Octopus intelligent go, because we all so have a EV car and Wow with all 3 changes eg. panels batteries and a smart tarff all working together our Bills are less than half the price we used to pay, the work carried out was excellent from start to finish and everything was explained on how the App works etc, So all in all I'm a very happy chappie now and would highly recommend this company and their products and workmanship.

everything went very well from coming in doing the wiring and cleaning up.and a gntleman named Stu helped me thorough right up to getting my import/export tariff set up

I'm told that everything went well with installation, but when no export tariff is being paid (it never got registered), and numerous phone calls get cut off after a 15 minute wait (whatever option chosen) so you can't actually speak to anyone to ask for the MCS Certificate that the supplier needs either....I'm not surprised that my vulnerable mum is beside herself. Unfortunately I don't seem to have any more luck than her!

We had solar panels already installed, but then Solarstyle fitted 2batteries. The men were efficient,polite and helpful and the batteries are very neat. I can check the savings with the app on my mobile phone which is great. The batteries have helped with the electric use and we have saved money every quarter. Can reccommend getting batteries and all the staff are helpful.

Great service friendly staff, & great backup assistance.

We have had this system installed for just over a year.
The installation team were great, minimal disruption and a very tidy installation. The system worked great and we saw an immediate saving in electricity cost. We then decided to add to the system with 4 additional panels and an extra battery pack. We are now regularly exporting power back to the grid, also charging overnight at off peak rate, Costs have bees slashed, Very pleased with the whole experience. power costs are now minimal during summer and much reduced in winter,

Throughout the sales and installation process, which was very smooth I was reassured that Solarstyle would be "with me for the journey". They were friendly and pleasant to deal with. After installation I found that this was a false promise - the call for payment came before the waft of exhaust fumes had dissipated and despite several calls and emails I have had no effective response to the issues with my battery installation which as far as I can see leaves me charging them up at any rate and potentially exporting to the grid at a loss when I should be charging them at the cheapest rate and using this energy myself at peak times. Not good on a £5K investment

Their plan appears to be to tell me they will be in contact then just forget about it. I've been promised a call back several times and nothing ever happens.
They weren't the cheapest and they're certainly not the best. I regret making a purchase from them but at least I won't make the same mistake when I buy my solar panels

I had an issue with Octopus energy trying to connect the solar panel data to enable export of energy. Solarstyle persevered with the unusual information requested from the energy provider. They did not give up until they resolved the issue and dealt with the energy provider direct for me to aid communication. All sorted professionally. a massive thank you to Kerrie in particular

I inherited a solar panel system which was quite a challenge to get to grips with but Kerrie from customer services was so helpful in explaining the transfer process and was with me every step of the way.
Being that I am a little age challenged I was so grateful for the assistance. They helped me to register the change of ownership and the tariff registration. Very reassuring,

I had solar panels and batteries installed late last year. The installation Team were pleasant, professional and hard working. Roofers were working after dark to ensure the house was protected from the inevitable rain. The electricians returned Saturday morning to complete their work and the roofers after the weekend to complete the slating of the roof. This was my second experience of using Solar Style for solar pv.

The installation was speedy and efficient with no issues. Post installation customer service was courteous and very helpful. 8 months down the line we have encountered no issues at all. Would highly recommend to anyone considering solar panels and batteries.

The installation team turned up for work on time, worked well and efficiently through the day and before they left they tidied up after themselves.
The products appear to be excellent quality and reasonably priced.
No issues up to now (8 months after installation).
Would recommend to anyone.

Our experience has been great regarding the solar panels and how they work . However, the people who installed, damaged one of our garden tiles due to the scaffolding otherwise I would have give 5 stars. Can’t remember the exact date of installation but area was TS6

Initially impressed but now on 10th November 2024 I’m very disappointed in the ‘after care’.
(A.) MY 1st 5⭐️TRUSTPILOT RIVIEW on 6th June 2024 said:
Initial contact was a cold call. However, I had recently had quotes from other companies and happy to book in a quote.
Neil was very knowledgeable, helpful and informative when he came to quote and answered our questions clearly.
2 weeks on from that initial appointment, we now have 8 x solar panels, inverter and 2 x batteries installed and everything was completed before 1pm - including putting up the scaffolding!
Everyone on site was polite and courteous and they all patiently went through everything to explain what they had done and how everything had been installed (backed up with photographs they had taken). We went through the app and all seems to be running very smoothly.
My house was left lovely and tidy - even the carpet which was lifted has been put back as found!
What an amazing company and team. Thank you for such a good experience!
(B.) HOWEVER NOW ON 10th NOV 2024 my updated review is now only a 1⭐️ as the after care in non-existent. I’ve had 2 issues:
(1.) About a 14 days after install. Scarily with the IBoost not cutting out and over heating the scalding water to boiling water leaking from cylinder and through the ceiling. This turned out to be the thermostat on the water cylinder which was not a SSD issue but it took too long for Installations and After Care to react. Only when I spoke to Gordon, did anything happen and IBoost disconnected. To date, no new thermostat or IBoost reconnected. I’m tired of chasing.
(2.) 22nd July noticed damp patch in bathroom ceiling above window. Just had first downpour since instal and notified Gordon we may have an issue with a leaking solar panel. I’d monitor. 23rd September 2024, another heavy downpour with actual water dripping from wet patch in ceiling. Photos taken, notified Gordon and photos forwarded to Annser who forwarded them to ‘management’ and ‘Fitters’. To date no update (we are a 3 storey house which is probably not in my favour). Maybe I should get onto my House Insurance and get them to sort it out with SSD?…
Like I said earlier, so disappointed and disillusioned after what was such a positive and professional start. They just seem to be so busy on installations and don’t appear to have anything set up for after care and a Customer Services team to handle it. Pity.