Solar Style Distributions Avis 

The Representative, James, was polite and explained things patiently, there was no hard sell. The Surveyor was also polite and efficient. I was given an installation date which was much sooner that we would have imagined. Emily in the Solar Style office kept me regularly informed as to progress and provided a reliable point of contact. Emily was polite and helpful when I had questions. The scaffolding arrived (although they didn't bring enough on the first day) and the following day the panels arrived. The two electricians worked quietly and efficiently. Installation (of the panels on the roof) was completed by early afternoon. I got 10 panels, an inverter and two batteries. There were a few problems with integration into our existing (fairly old) electrical equipment, however, the electricians worked until it was resolved (7pm) and they tidied up after themselves. They also took the time to explain the system and the app. There have only been two things which prevented me from awarding 5 stars and they were 1) that I had been led to understand that bird guards came as standard when they actually 'extras' and they hadn't in fact been included on the contract which I signed. 2) the scaffolders had taken away the scaffolding sooner than they should have done and therefore even if I had decided to pay extra for the bird guards it would have been a big job to get the scaffolding back, so I just decided not to bother. Overall a swift and efficient service and everything is working well - now all we need is some sunshine!

I'm loathed to write this review but Solar Style have left me no choice (they haven't responded to the complaint I made over a month ago). Since paying for the panels we have had major issues; I'm a reasonable person and accept that problems arise but with this company there is no aftercare. Jennifer answers the phone and apologises politely every time we've been let down, but there is no action. Staff don't turn up and don't return calls, then they lie to cover for themselves and blame colleagues. They have also provided really bad advice at times (like where batteries should be located; yes, we've had to have ours moved since they were positioned incorrectly, so they couldn't work efficiently (though I found out from Fox, since SS wouldn't help); it took over 6 months for SS to move the batteries, and it only happened because I complained on a daily basis and demanded action. I could say so much more (sadly, all negative) but there isn't the space! Avoid this company at all costs. ***Edit*** response below is absolutely typical; it’s apologetic and sounds sincere, but no one has responded to the official complaint I lodged over a month ago, despite it going to 3 different employees, so when will the company actually respond?? They won’t. It’s just so frustrating and tiresome and repetitive. You’d think when a customer has had so many issues they’d really want to try and make things right, and I’ve given them so many opportunities before I wrote this review.

Solarstyle fitted panels over a year ago and it has been beneficial. The team were very efficient and pleasant. However, it was sometime later that I realised the pigeon netting had been inadvertently missed. It was not a problem at first but, this year, scores of pigeons were absolutely delighted to nest underneath. They made a terrible mess and noise! Thank you to Jenny on reception and the team who were again very pleasant and obliging in sorting it out. They took less than an hour to frighten the pigeons away and fit netting.

Great experience from start to finish. Solar Style was recommended to me by a friend and I had a very good experience with them. Stuart was great getting a quote to me quickly and helping me with all my hundreds of questions throughout the process. It was very reassuring that there were always people at the other end of the phone who did their best to keep us updated and making sure we were happy throughout. Well done and thank you to everyone at Solar Style who helped make this a very positive investment for us!

Had a great experience with all staff and fitting crew. They was polite and respectful. Any questions I had was always answered in reasonable time by James, Heather, and Leanne. Do ask questions though as I didn't no scaffolding was been fitted on the Friday for installation on the Monday until I asked. I even got upgraded panels from original quote dew to supply issues on the day. This was a bit unusual I found but after some research found the new panels looked and operated the same if not better. Thanks to all the team
James R

I had issue setting up my MPAN with Octopus for feed in tariff.
Kerrie Lewis from Solar Style took up the task to help me. She did a great job with all the communications and got resolved - thank you so much

Initially when my panels were installed i had no help with setting up the app to check the panels were working ok. (To be honest, no one even mentioned it). After finding out about it I spoke to Jenny who over a number of days tried to resolve the problem. Then ended with an engineer visit. This was really good. He set up the app and system, explained exactly what to look for and how long I would have to wait until the system updated. He was very courteous and helpful. Answered all my questions and made sure that the system was doing what it was supposed to do. Would use this company again.

Fantastic service from start to finish.
Made initial enquiry, and appointment made for the first visit. Not pushy at all, just explained what system I could fit on my roof, what battery options they had, and then basically left alone to make my decision in my own time. I got 2 other quotes just to be sure - both other quotes were more expensive (one nearly double the price), and both a little too pushy for my liking.
After a little negotiation, deal was sealed and installation was complete a week or so later. Again, everything explained to me on the day, shown how it all works, smartphone app set up, and the installation team were friendly and left the place spotless. Only downpoint was the scaffolder took longer than I'd hoped to collect his scaffolding...but it wasn't causing harm - just the Mrs complaining really. Payment made and all certificates/warranties etc were with me a few days later.
I've already handed over one referral and got another 2 friends giving them a call soon.

Had 2 installations.first one no problems at all.2nd one was booked never heard anything for months so I contacted them and it urns out that order was placed but never processed. Once done no problems at all.

The electricians who installed storage battery were very good and left a neat and tidy installation.
Unfortunately the commissioning took longer than expected because they came without some vital components and had to return later to finish the job hence the 4 star review

Installation team scottish lads was brilliant:)very quick and proffesional,explained everything,have few jokes aswell:)deffo recomend this company if u need solar panels sorted👍

Amazing service from start to finish! Had been thinking of solar panels for a while and was offered a competitive price compared to other installers. My energy bill has now halved.

Can’t thank Tagit Charlie and Jenny enough for there great customer service and support during my recent problem. All sorted promptly with an efficient courteous and good humoured resolve that is sadly lacking in our society today. I would have liked to have given more stars.

There are a lot of cowboys out there and I am so relieved we therefore found this company . The entire process was pretty seamless. The fitter went above and beyond to hide wires/cables rather than taking the easy option. I havnt seen. Man graft as hard as he did for some time . Had an issue like some others with the upgrading of wi fi but sent mr wagit who sorted it in no time . He also showed great patience explaining everything to a techno dinosaur .
I would and have recommended this company to others .

As with B Gradon I changed my Internet supplier and router and was unable to connect the system. (Operator Finger Trouble). I rang and an engineer was sent a few days later. Mr Wajid, the Engineer, sorted the problem very quickly but in the process uncovered another problem which will take another visit and a new part due to improvements in routers after the original system installation.
Mr Wajid was polite, helpful and very efficient.

Emergency socket was not working after the installation. Wajid the electrician arrived, investigated and resolved the problem. Everything working and very happy.

Great service on all fronts, team of fitters worked hard and all completed within time stated and no issues, they cleaned up after work as well. Would recommend

Having made several fruitless efforts to get someone to even give me a quote for installing solar panels, I was impressed when a friend gave me the contact details for Solar Style UK, and they came round within a week to do a survey. We agreed on a 4.2Kwh 10 panel configuration with 5.2Kwh batteries and the installation was scheduled for 2 weeks hence. As it happened the 5.2Kwh batteries were not available on the installation day, although I wasn't actually told this until the panels were actually installed and I asked where the batteries were! Nevertheless, I eventually agreed to go for a newer design, larger 8.2Kwh battery pack, at a higher cost. These were retrofitted a week or two later. The pigeon netting to stop the birds roosting under the panels was also fitted at a later date. The installation was done professionally and with minimum disruption. I have the Inverter and batteries installed in the loft. I then contacted Octopus to have a Smart meter installed. This was done a month or two later. In the meanwhile I applied for the MPAN to be able to export surplus power to the Grid. (All the information I needed was provided in the installation documents provided by Solar Style). Octopus were very helpful during the process. Once everything was in place for me to be paid for my electricity export, I asked to be put on the Eco 7 Tariff and configured the PV system, using the App, to charge the batteries from the Grid overnight at the cheaper rate (currently around 16p per unit.). Apart from when I use the shower, the house runs completely from the batteries for the rest of the day, the batteries rarely going below 45% charge before the next cheap period of charge. If it's sunny during the day, the panels keep the battery charged to 99% then export the rest to the Grid. Octopus pay between around 8p and 16p per unit on the Agile tariff depending on the time of day. The day rate for Eco 7 is currently around 42p per unit. My electric bill used to be between £100 and £160 per month, and when exports are included, is now running at around £30 per calendar month. I have gone back to using an immersion heater to heat the water (luckily I still have a cylinder) rather than the central heating, as it's far cheaper, even during an afternoon session, the immersion heater runs off the battery rather than the grid, and overnight it uses cheap grid power at the night rate. This obviously makes a saving on gas too. Overall, I'm delighted with the installation, and with the speedy service I received from Solar Style.

From first contact to completion, the service from Solar Style was excellent. Friendly and informative staff kept us up to date with our installation. The scaffolders and installation team were tidy and thoughtful respecting our property. Can't recommend them highly enough.

Solar style are a fantastic team from office staff , sale team ,to installation they are all polite and professional. I had panels and batteries from them at separate times and had only good experiences . Highly recommended to anyone thinking off solar power.