This is a terrible company. I was a regular customer, but unfortunately, there were constant issues with orders; they would deliver incomplete shipments, which caused work delays. The last large order... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Since buying from Soleheat for my UFH project. I have found dealing with both Aaron and Brett 2nd to none. Very professional and knowledgeable too. Resolved a couple of issues straight away. 1st was... Voir plus
L'entreprise a répondu
Easy to navigate website, I asked a question via live chat anbout a wet kit and then spoke to a sales representative on the phone. I asked some technical questions and the sales representative answe... Voir plus
L'entreprise a répondu
Sales guy was great and knowledgeable about product over the telephone, kit arrived next day all compete, easy enough to lay, fit & fill. Pressure test port a little tricky to attach to but help and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the leading suppliers of underfloor heating and plumbing supplies in the UK
Coordonnées de contact
St James Building, 79 Oxford Street, M1 6HT, Manchester, Royaume-Uni
- 0161 509 4220
- info@soleheat.co.uk
- www.soleheat.co.uk
4,2
Bien
349 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Super service
Aaron Lewis, their sales manager was very helpful and quick to respond to any questions I had about our system. Talked me through the system we’d require for our house and felt with everything very professionally.
27 octobre 2023
Réponse de Soleheat
We will feed this excellent feedback to Aaron who is a cracking team member with amazing experience to help anyone with underfloor heating projects
Thanks
The Soleheat Team
Electric under floor heating
Dealt with Brett. Great communication throughout. Sent a drawing over and system designed for me. Works like a dream. Very pleased and highly recommended
16 octobre 2023
Réponse de Soleheat
Amazing - we will share this with Brett - he will be very happy and excatly how the feedback should be. 5* all the way!
Thanks again
The Soleheat Team
Another UFH purchased from Soleheat
Another UFH purchased from Soleheat.
Great quality and service.
11 octobre 2023
Réponse de Soleheat
Thank you - really appreicate your repeat business
The Soleheat Team
Perfect service 👌
9 octobre 2023
Réponse de Soleheat
Thank you - 5* reviews is what gets us out of bed!
Thanks again
The Soleheat Team
Excellent price for great quality UFH…
Excellent price for great quality UFH pex al pex. Delivered quickly. What’s not to like !
8 octobre 2023
Réponse de Soleheat
Thank you - great feedback and much appreciated
The Soleheat Team
Awesome guys to deal with
Awesome guys to deal with. Always on the end of the phone or quick to respond to emails. Would highly recommend
22 septembre 2023
Réponse de Soleheat
Being available and accessible is key - we aim to come back to all customers on the same day to ensure communcation is as good as possible.
Thanks for the 5*
The Soleheat Team
Lightening quick delivery
Lightening quick delivery (well under 24 hours). Immediate and polite email updates. Product was spot on. Perfect service and no hesitation with 5 stars.
26 septembre 2023
Réponse de Soleheat
thank you for the fantastic review, 5* makes us happy
Clear website and faultless delivery 👌
1 septembre 2023
Avis spontané
Réponse de Soleheat
Glad we were able to meet your expectations and deliver an amazing service
Got to be the best Underfloor heating…
Got to be the best Underfloor heating company out there
31 mai 2023
Avis spontané
Réponse de Soleheat
Thank you Steve - the best review we have ever had! Look forward to supplying your next underfloor project
Easy to deal with on the phone
Easy to deal with on the phone , talked me through what I needed and re done my drawings , delivery was quick ( received the next morning ) all items arrived well packaged
21 septembre 2023
Réponse de Soleheat
thank you for your amaizng feedback
Very good quality product wet under floor heating
Very good quality product, delivery exceptional and very helpfull staff.
10 septembre 2023
Réponse de Soleheat
Thanks Tim - we hope you use us on your next underfloor heating project
Was easy to deal
Was easy to deal. I wasn’t able to buy required amount resulting in a huge waste of ufh pipes and staples.
4 septembre 2023
Réponse de Soleheat
Thank you for your review - we have asked the team to contact you as we would have provided a bespoke kit to meet your speicific requirements resulting in little wastage
Purchased a full UFH system for a…
Purchased a full UFH system for a renovation job, everything arrived really well packaged and excellent quality (all Grundfos pumps and quality manifold). I had 2 weeping joints on manifold where my plumber had nicked the o-ring, they sent me a couple of free Euroconnectors and now absolutely fine. Excellent customer service would defo recommend.
11 septembre 2023
Avis spontané
Réponse de Soleheat
Thank you for your feedback - this is hugely appreciated
Réponse de Soleheat
Thank you for the amazing feedback - hugely appreciated
I've used soleheat on a number of…
I've used soleheat on a number of occasions. They are always very helpful and prompt. Materials always come complete and very high quality.
1 septembre 2023
Avis spontané
Réponse de Soleheat
thanks again for your business - great to hear
Great experience
Took the time to read my specifications, called for clarifications and were patient with iterations and multiple questions. The kit they sent out was good quality and when I had a problem with the courier they were on it straight away with the missing item received 24 hours later.
21 juillet 2023
Avis spontané
Réponse de Soleheat
thank you for your 5* review. Much appreciated and hope you use us again soon
Réponse de Soleheat
Thank you - much appreciated you buying your underfloor heating from us
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.