This is a terrible company. I was a regular customer, but unfortunately, there were constant issues with orders; they would deliver incomplete shipments, which caused work delays. The last large order... Voir plus
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Lisez les avis des autres
Since buying from Soleheat for my UFH project. I have found dealing with both Aaron and Brett 2nd to none. Very professional and knowledgeable too. Resolved a couple of issues straight away. 1st was... Voir plus
L'entreprise a répondu
Easy to navigate website, I asked a question via live chat anbout a wet kit and then spoke to a sales representative on the phone. I asked some technical questions and the sales representative answe... Voir plus
L'entreprise a répondu
Sales guy was great and knowledgeable about product over the telephone, kit arrived next day all compete, easy enough to lay, fit & fill. Pressure test port a little tricky to attach to but help and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the leading suppliers of underfloor heating and plumbing supplies in the UK
Coordonnées de contact
St James Building, 79 Oxford Street, M1 6HT, Manchester, Royaume-Uni
- 0161 509 4220
- info@soleheat.co.uk
- www.soleheat.co.uk
4,2
Bien
349 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Soleheat
Thank you for your 5* review - very much appreciated
Water underfloor heating.…
It arrived on time an was what it said in the ad.
Worked well for us and easy to install.
26 juillet 2022
Réponse de Soleheat
Thank you for the positive feedback, we hope you purchase from us again
Customer service was fantastic
Customer service was fantastic! So easy to order when staff are so helpful. Can’t recommend them enough
19 juillet 2022
Réponse de Soleheat
Thank you for your 5* review - very much appreciated and great to hear our staff were superb
Great service
Great customer service and knowledgeable representative, helped me get whatever was needed for the system.
17 juillet 2022
Réponse de Soleheat
Thank you - great feedback and delighted you were happy
Great service and communication
Great service and communication. Will use again for the next project.
11 juillet 2022
Réponse de Soleheat
We look forward to working with you on your next project Remi - thanks again
Delivery underfloor heating
Excellent service. Ordered online. Received next day in 2 separate deliveries which were explained
10 juillet 2022
Réponse de Soleheat
Thank you for your 5* review - very much appreciated
Fantastic service great company!!!
Aaron has been so helpful in redoing the designs for various projects for us there quick and realiable. Delivering the plant and equipment when they say and working with us to ensure were happy great company would continue to use cheers guys!
8 juillet 2022
Avis spontané
Réponse de Soleheat
Thank you - we will pass this great feedback onto Aaron
Amazing Experience
Excellent service and high quality products, would definitely recommend!
5 juillet 2022
Avis spontané
Réponse de Soleheat
Thank you for your 5* review - very much appreciated
Very informative and helpful agent
5 juillet 2022
Avis spontané
Réponse de Soleheat
thank you - we hope to hear from you on your next underfloor project
Brilliant service
3 juillet 2022
Réponse de Soleheat
Thank you for your 5* review - very much appreciated
Réponse de Soleheat
Just as we hope every time - thank you
Easy and helpful process from design…
Easy and helpful process from design through to delivery. Competitive prices as well which is always a good thing!!
21 juin 2022
Réponse de Soleheat
Thank you for your 5* review - see you on your next underfloor project
Professional start to finish
The service was very helpful and professional from start to finish we would like to thank Aron for all the help and advice he gave us .
19 juin 2022
Réponse de Soleheat
Thank you for your 5* review - very much appreciated and will pass onto Aaron
Speedy delivery and great online…
Speedy delivery and great online communication in terms of delivery tracking. The Soleheat team helped with some installation queries for an underfloor heating install. We had some problems with a faulty Salus thermostat & controller, but the team handled the return and refund process promptly.
14 juin 2022
Avis spontané
Réponse de Soleheat
Thank you for the feedback, we are glad the faulty stat was resolved quickly - customer service is key to us
use soleheat for all underfloor heating needs
friendly, knowledgeable and very helpful, during the planning stage they made 3 plans for our underfloor heating project and we unfortunately had a 9 month delay in buying our property with no hassle from soleheat, can't wait until winter to see how toasty our new house will be, great kit, great prices and great people, thanks.
4 juin 2022
Réponse de Soleheat
Thank you - we work very hard to ensure our customers get the best possible underfloor heating system and advice to go with it EVERY time. Thanks for the 5*
Great shopping experience and quick as…
Great shopping experience and quick as well for delivery, would have been 5 stars if there was some delivery tracking added.
26 mai 2022
Réponse de Soleheat
Thank you for the feedback, we now have order tracking implemented to assist with communciation based on your great feedback
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