This is a terrible company. I was a regular customer, but unfortunately, there were constant issues with orders; they would deliver incomplete shipments, which caused work delays. The last large order... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Since buying from Soleheat for my UFH project. I have found dealing with both Aaron and Brett 2nd to none. Very professional and knowledgeable too. Resolved a couple of issues straight away. 1st was... Voir plus
L'entreprise a répondu
Easy to navigate website, I asked a question via live chat anbout a wet kit and then spoke to a sales representative on the phone. I asked some technical questions and the sales representative answe... Voir plus
L'entreprise a répondu
Sales guy was great and knowledgeable about product over the telephone, kit arrived next day all compete, easy enough to lay, fit & fill. Pressure test port a little tricky to attach to but help and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
One of the leading suppliers of underfloor heating and plumbing supplies in the UK
Coordonnées de contact
St James Building, 79 Oxford Street, M1 6HT, Manchester, Royaume-Uni
- 0161 509 4220
- info@soleheat.co.uk
- www.soleheat.co.uk
4,2
Bien
349 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Good quality at a great price
Good quality at a great price, fast delivery, would definitely be using again.
1 novembre 2022
Réponse de Soleheat
Excellent feedback- thank you
I am really happy for everything
2 novembre 2022
Réponse de Soleheat
Thank you for the 5* feedback again
Order it one day and next day got it
Order it one day and next day they delivered me whole kit for underfloor hearing. Quick delivery, nice price and even good customer services. For next time I will use them again 100%
23 octobre 2022
Réponse de Soleheat
Thank you Vit - much appreciated and we look forward to helping you with your next Underfloor heating project
Underfloor heating
I can reccomend this firm. The designs were done promptly. The delivery's came the day after I placed my order. All our queries were answered promptly. The instalation was easy to do with understandable directions. I had to reorder a larger roll of pipe. I had changed the plan, the refund for the smaller roll was paid into my bank promptly. Aaron has given excellent support throughout the process. We are just waiting for the screed to cure so that we can connect it to our boiler.
25 octobre 2022
Avis spontané
Réponse de Soleheat
Amazing feedback, thank you and just how we aim to have it every single time! Thanks again Pat
Réponse de Soleheat
Thank you for the 5* feedback
Used the onlne chat to confirm…
Used the onlne chat to confirm Underfloor heating product availability. Order placed, and arrived next day.
Excellent.
6 octobre 2022
Réponse de Soleheat
thank you for the positive feedback and great to hear the chat function was useful
Impressed with good old fashioned customer service
Ordered from this company and admit I was a bit apprehensive as not used them before. Need not have worried everything arrived as advised. We did have one damaged item but this is where the company totally impressed me, no argument, they apologised and new part arrived next day. Excellent first class service
5 octobre 2022
Réponse de Soleheat
Thank you and glad everything was delivered as we would expect. Sometimes items can be damaged in transit so we are glad all has been sorted - we hope to see you on your next underfloor heating project
Réponse de Soleheat
Thank you for the 5* rating - appreciated
Réponse de Soleheat
Thank you - we aim to provide the best service EVERY time
Réponse de Soleheat
Great to see you again Michael, we hope to see you again soon
Manifold and Pump
Good product swiftly posted at a reasonable price would definitely use them again thanks.
19 septembre 2022
Réponse de Soleheat
Thnak you for the 5* feedback - much appreciated and hope to help you with your next underfloor heating project
The advice and communications were…
The advice and communications were really helpful in adjusting the order to my bespoke requirements. Delivery was quick and as promised
27 septembre 2022
Réponse de Soleheat
Thank you - great to hear we met all your expectations
Excellent advice and guidance and…
Excellent advice and guidance and prompt delivery of under floor heating system.
21 septembre 2022
Réponse de Soleheat
Thank you - the team work hard to ensure you get the exact system for your requirements
Réponse de Soleheat
Great to hear - we hope you enjoy your underfloor heating system
The purchase went as it should
The purchase went as it should. The ordered goods were delivered on time and in accordance with the order. Properly packaged.
16 août 2022
Réponse de Soleheat
Thank you - packaging is key to ensure everything is delivered as expected - underfloor heatng systems can be delicate!
Let down by poor delivery but very good…
Let down by poor delivery but very good in all other aspects. Would recommend.
12 août 2022
Réponse de Soleheat
Apologies - we work as closely as we can with the 3rd party couriers to offer a seamless service however sometimes things do not go as planned. We will continue to try our best to ensure deliveries are as smooth as possible
Réponse de Soleheat
Thank you - appreciate th 5* review
Réponse de Soleheat
Well done Aaron - glad you got everything you wanted and a system for your requirements
I would order from Soleheat again!
Products arrived when agreed. Very happy with the service. Very helpful with the design.
3 août 2022
Réponse de Soleheat
We hope to see you for your next underfloor heating project very soon!
Excellent company
Excellent company, good advice, product superb, after sales very responsive
3 août 2022
Réponse de Soleheat
Thank you Ben - aftersales is as important as getting the order correct for you - appreciate the 5* feedback
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.