South Downs Bikes Avis 

The guys in the Storrington South Downs bike shop could not have been more friendly and helpful on several occasions.
We previously bought my son a brand new bike from the guys in Storrington, everything was great and we loved the bike and service we received.

This time round I was worried my old bike renovation project would cost too much to make it worthwhile. I got stuck fixing the gears and chain - the guys in the shop fixed everything up in less than a day once it went in to their fully equipped workshop and the bike is fully sorted amd safety checked.

The best customer experience i have had in 2026. Highly recommend these guys A1+

I took my bike in because I crashed it and the wheel wouldn’t turn. The guy in there (I didn’t catch his name) took one look at it flipped it over and fixed it up there and then! Would absolutely recommend great place 👍

A bike shop struggled to get the exact bottom bracket but on finding your web site i found the correct one within minuites and delivery was surprisingly fast, id highly recommend this company.

Amazingly quick delivery, just two days to my address in Scotland. The bike is perfect in an immaculate condition. I can't fault any part of the order.

Item arrived as ordered within the advertised time frame. Was also a very good price.

After more than a few frustrating experiences with various bike shops, this was a refreshing change. Ordering was straightforward, and delivery was quick and pain free! The item was intelligently packed with no excess packaging materials. The product (seatpack) itself is lovely quality and exactly what I needed. Thank you for your service, I'll have no hesitation in ordering from you again, and would happily recommend you to potential customers. Thank you.

Called South Down Bikes and dealt with a gentleman called Martin for the first time. What a genuinely friendly and helpful guy.

There was an issue with an online price, but Martin honoured the advertised price as a goodwill gesture without any hesitation.

As I'm local, they even delivered the item to me, which was a fantastic touch. It's a shame I didn't get the chance to meet you in person, Martin, but I'll certainly be using South Down Bikes again for all my MTB bits.

Highly recommended!

I thought the price was amazing until I experienced their customer service. These guys are awesome! Helped me out with RM delivery issues, fixing it for me. All the team were friendly and super helpful. These guys really care.
I’m recommending and will be using them again!

Great communication and after care, really happy with the bike and how I was looked after

Great help fixing a worn chain and deraillure alignment at short notice.
Clear estimate and stuck to price.
Thanks

Excellent prompt service; delivery was well in advance of forecast. Product as stated in description, good product, good value. Very pleased

Excellent service, very simple and easy ordering process, good competitive price, and delivery was sooner than expected which was a bonus too, as the helmet arrived in time for my granddaughters birthday, I would definitely re-order again and recommend South Downs Bikes.

Nothing was to much trouble thank you gents for your help and thorough and speedy service

Great customer service

Post display bike; not advertised on the website; no contact with the supplier; not the whole order arrived

Great service, know how and helpful friendly staff

Great shop, friendly knowledgeable staff and good after service. Would definitely recommend

Having bought and currently having my bike serviced there i am more than happy to continue taking my bike back...friendly , helpful and prompt service i will not go anywhere else and i live in Worthing so i even think the journey is worth it

Without any explanation, you refunded my payment a day or two after the order. That left me needing to source an urgently needed part elsewhere. Then you persistently ask for a review... oops!

Delivery was fast and product was excellent