The guys in the Storrington South Downs bike shop could not have been more friendly and helpful on several occasions. We previously bought my son a brand new bike from the guys in Storrington, ev... Voir plus
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Called South Down Bikes and dealt with a gentleman called Martin for the first time. What a genuinely friendly and helpful guy. There was an issue with an online price, but Martin honoured the... Voir plus
I thought the price was amazing until I experienced their customer service. These guys are awesome! Helped me out with RM delivery issues, fixing it for me. All the team were friendly and super helpf... Voir plus
Amazingly quick delivery, just two days to my address in Scotland. The bike is perfect in an immaculate condition. I can't fault any part of the order.
À propos de l'entreprise
Écrit par l'entreprise
South Downs Bikes offer a wide range of bikes(Specialized, Trek, Cube, Brompton), clothing and accessories from leading cycling brands. Shop our range today.
Coordonnées de contact
West Street 28, RH20 4EE, Storrington, Royaume-Uni
- 01903 745534
- online@southdownsbikes.com
- www.southdownsbikes.com
4,7
Excellent
233 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I am very new to cycling Martin and…
I am very new to cycling Martin and Josh helped and guided me nothing was to much amazing service and a new customer for life.
10 juillet 2026
Avis spontané
Package sent with missing parts
Package sent with missing parts. However, once South Downs were informed, the missing parts were sent and arrived next day, with no argument.
23 juin 2026
Excellent service quick and reasonable.
Excellent service quick and reasonable.
6 juillet 2026
Avis spontané
Took my Trek in for new chain and gear service
Took my Trek in for new chain and gear set and it was repaired in 2 hrs and now runs like a Rolls Royce once more!
29 juin 2026
Avis spontané
Reduced the price to match other…
Reduced the price to match other website sales and excellent quick delivery
13 juin 2026
Stop constantly emailing asking for reviews
I bought something, they sent it. Wow! Now stop sending me constant reminders to "review my purchase". Its *****y annoying. Even the courier asks for a review on how they did!
Also I don't need daily emails on your offers, though I have managed to stop these.
1 juin 2026
Réponse de South Downs Bikes
Thank you for your feedback. We're sorry to hear you found our communications frustrating.
We do send follow-up review requests after purchases as customer feedback is important to us, and customers can opt out if they prefer not to receive them. We would also like to clarify that we do not send daily promotional emails; our marketing communications are limited to a weekly newsletter, which customers can unsubscribe from at any time.
We appreciate your order and thank you for taking the time to share your thoughts.
Brilliant service
Brilliant service, helping me find the right bike for me when the one I wanted was out of stock. Great communication and delivery was quick and trouble-free. I'm so happy with my new bike!
30 mai 2026
Réponse de South Downs Bikes
Thank you for the fantastic review! We’re really pleased we could help you find the right bike and keep everything smooth from order to delivery. Enjoy your new bike, and thanks for choosing South Downs Bikes!
New speclized Levo
Love my new speclized Levo brought from south downs bike,the guy's said it would put a smile on my face , it rips up the climbs on the downs and is amazing fun to ride Thanks to the guys for all the help, Martin runs a great bike shop
18 avril 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the fantastic review! We’re delighted to hear your new Specialized Levo is putting a smile on your face and making those climbs a lot more fun! We’ll pass your kind words on to Martin and the team. Enjoy every ride, and thanks for your support!
Bike Service Experience
Excellent service by Ollie at Southdowns Bikes Storrington, apart from the tubeless refresh my Headset Bearings were identified as about to explode and consequently replaced. All this was performed via a scheduled bike appointment whilst I waited as had travelled down from Horsham. Excellent service, highly recommend to all.
3 juin 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the fantastic review! We’re really pleased Ollie could get everything sorted during your appointment and spot the headset issue before it became a bigger problem. We appreciate you making the trip from Horsham and thank you for the recommendation!
Really good service!!
16 mai 2026
Réponse de South Downs Bikes
Thank you for the great review! We’re delighted you were happy with the service and really appreciate your support!
Great friendly service from…
As always great friendly service from the people at South Downs Bikes
27 mai 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the great review and your continued support! We’re always pleased to hear you’ve received the friendly service we strive for. See you again soon!
Exceptional service
Very professionally completed service, great to have experts excelling in what they do. Very friendly and helpful throughout. Exceptional service.
16 mai 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the fantastic feedback! We’re really pleased you were happy with the service and support from the team. Your kind words mean a lot to us!
Great bicycle shop will buy again from…
Great bicycle shop will buy again from South Downs Bikes. five star 🌟 🌟🌟🌟🌟
11 mai 2026
Réponse de South Downs Bikes
Thank you for the fantastic review! We really appreciate the five stars and look forward to helping you again in the future.
Front disc brake was rubbing
Front disc brake was rubbing, emailed them about it, they came back immediately, went the next day - today, and they fixed it right on the spot in about 10 minutes, and didn't charge me! Very pleased.
12 mai 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the great review! We’re really glad we could get your brake sorted quickly and have you back riding again in no time. We really appreciate your support!
Réponse de South Downs Bikes
Thank you for your continued support! Always great to hear!
Really good service and communication…
Really good service and communication through out the order thanks guys bike back up and going
26 avril 2026
Réponse de South Downs Bikes
Thank you for the great feedback! We’re glad you were happy with the service and communication, and even better that your bike is back up and running again. Enjoy the rides!
Very friendly and helpful staff
Very friendly and helpful staff. Diagnosed the fault quickly and gave me all the possible options to rectify it. Needed a complete new brake, so they kept the bike and fitted it in with their booked jobs to get it ready as quickly as possible. Bike was repaired and ready when they said it would be. Many thanks.
30 avril 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the fantastic review! We’re really pleased the team could diagnose the issue quickly and get your bike sorted within the timeframe promised. We really appreciate your support :)
Great OEM product in stock and…
Great OEM product in stock and despatched promptly and at a fare price
12 avril 2026
Réponse de South Downs Bikes
Thank you for the great feedback! We’re glad you found the right OEM product in stock and that everything was dispatched promptly at a fair price, much appreciated :)
Having fallen off riding a nearby…
Having fallen off riding a nearby section of the TET and bending my footrest I called South Downs Motorcycles to see if they could help. They offered to have one of their technicians have a look and when we arrived they assessed the damage and suggested a fix which they completed on the spot.
Both the technician, Dave a very friendly South African, and Martin, Servicing Manager didn’t want payment for the work and were happy to help me out of a spot. Thank you both and greatly appreciated. ⭐️⭐️⭐️⭐️⭐️
18 avril 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the fantastic review! We’re really glad Dave and Martin could get you sorted and back on your way. We’ll be sure to pass on your kind words, it’s always nice to help out when someone’s in a tricky spot. Really appreciate it!
Love working with South Downs Bikes
Love working with South Downs Bikes. Knowledgeable, friendly and prompt service. Highly recommend!
17 avril 2026
Avis spontané
Réponse de South Downs Bikes
Thank you for the fantastic review! We really appreciate your support and are glad you enjoy working with us :)
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