South Downs Bikes Avis 

Ease of ordering on the site, fast delivery service and very competitive prices.

Amazing service, super fast delivery.

Great service

Good customer service and the child was very happy with the bike

Brilliant service, I placed my order at 3pm and it was delivered in person by 5pm.
These guys are really great and I would recommend their very professional approach and excellent levels of service.

Just bought a bike through these guys, customer service is absolutely spot on! I opted for different pedals and new grips, they fitted it all for me without even being asked. Ordered the bike Friday evening, it arrived the following Tuesday, top job guys!

Fantastic Service. These guys are exceptional at communication and execution.

I took my gravel bike to be fitted with full mudguards and a rack. Due to the 40mm tyre size and frame design I knew it wasn’t going to be straight forward but the mechanics at Southdowns Storrington did a great job and kept me updated on progress. Thanks Sam, Josh et al.

These guys are really good. I bought a Specialized bike from them nearly 2 years ago, and have had a few problems with it. The back up from South downs bikes has been absolutely 100%. I cannot fault them in any way. Lucky for me they are also my closest store (Goring by sea).

We had a great experience with South Downs Bikes. The bike was very reasonably priced and it was delivered within 3 days. It looks like a great bike but my son hasn't used it yet.

South Downs Bikes couldn’t have been more helpful or supportive of a pre-Christmas bike emergency! Martin (the director) somehow managed to convince Hornit to send me an out of stock bike, which arrived today just in time to be wrapped. Amazing service, thank you so much 🌟

Had the stock that nobody else did and delivered it promptly

Absolutely fantastic customer service! Would 100% recommend. Thank you so much for taking the time to deliver the bike, it was hugely appreciated!

Ordered my item, and received it in good time.

I had a problem with a voucher not being forwarded to my email. I therefore sent an email to the shop. They were extremely quick & helpful to resolve the matter.

Had a great experience! Ordered a bike I have been wanting for ages, was lucky to receive an email telling me it was back in stock, picked it up next day, fully built and waiting for me!
The guys in the store went above and beyond to make sure I was happy and that I had everything I needed! Great store and great company to order from!

Recently bought a bike from a different shop and realised the front dynamo wasn't working and booked a repair slot at this place as was close by. Initially they told me they couldn't find out what was wrong and all the connections were fine and told me to provide the warranty to get the front wheel replaced. Another guy quickly had a look at the bike and said some of the wires were loose and fixed it within 5 minutes and didn't even charge me, very nice guy. I'm not sure why they didn't have a look properly in the first place though.

I previously posted a one star review (it’s now deleted) it was a knee jerk response to the live chat not responding to my complaint about non delivery.
I’ve since had a telephone call from South Downs Bikes, explaining the issue a replacement was immediately made available and posted the day after now waiting for Royal Mail to deliver.

Order finally turned up after 12 days, second class post untracked probably needs upgrading. Product is awesome though. Used as a replacement for IOS no longer supporting the right kind of Bluetooth.