Your customer service was very helpful. Answered my concerns. Purchased a jazzy 27 power chair. Looking forward to shopping your cataloged for other items for my wife. Thank you
L'entreprise a répondu
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Lisez les avis des autres
I have been a customer for about 15 years and have been very satisfied with every purchase. Fast, friendly and very good prices. I recommend them to people when they ask about my mobility equipment.
L'entreprise a répondu
SPINLIFE did well. If the rest of the experience had gone as well, 5 stars, easily. The problem is it was delivered by South Eastern Freight lines to a local store, who will be doing the setup. The... Voir plus
Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updat... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.
Coordonnées de contact
330 West Spring Street, 43215, Columbus, Etats-Unis
- 1-800-850-0335
- CustomerService@spinlife.com
- www.spinlife.com
4,1
Bien
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
buying was a smooth experience
7 juillet 2025
Réponse de SpinLife.com
Hi James. We're happy to hear that your buying experience was smooth. Thank you for your positive feedback; we appreciate it.
Réponse de SpinLife.com
Hello Sally. We're happy to hear that you received exactly what you ordered. Thank you for your positive feedback; we appreciate it!
Spinlife has quality.
I have purchased from this company before , great customer service. The sales representative made it easy for me to buy item .He was patient, knowledgeable & kind
3 juillet 2025
Réponse de SpinLife.com
We're happy to hear that you had a great experience and appreciate your kind words. We're glad the sales representative was helpful and made your purchase easy. Thanks for your positive feedback!
Réponse de SpinLife.com
Hi James. We're glad you found ordering easy and had a great experience with our company. Thank you for your positive feedback!
Great service
I have always been pleased with this company. The customer service is exceptional. I’ve been buying their products for over 15 years and have never had a single issue. I come to them for everything wheelchair related and I probably always will.
26 juin 2025
Réponse de SpinLife.com
Hello Tiffany, We're happy to hear that you're pleased with our company and exceptional customer service. It's wonderful to know you've been a satisfied customer for over 15 years. We appreciate your continued trust and loyalty for all your wheelchair-related needs.
I DO NOT RECOMMND ANYONE TO BUY…
I DO NOT RECOMMND ANYONE TO BUY ANYTHING ON THIS WEBSITE!!!
I ordered a walker urgently for my mother (ORDER NUMBER: 147975267) for several weeks I received nothing, and moreover, no information on the phone or email.
Today I somehow managed to get through to them,
to my question Where is the walker, Amanda rudely answered that the walker will not be there
I asked why, then she just hung up.
I called back again and demanded my money back, Amanda told me that the money will be returned within 3 days, such are our rules
Do not buy anything from this website,
terrible service It is impossible to achieve anything, to return anything back
I DO NOT RECOMMND ANYONE TO BUY ANYTHING ON THIS WEBSITE!!!
25 juin 2025
Avis spontané
Réponse de SpinLife.com
Hi Sergey. We are sorry for the negative experience you had and the frustration caused by the delay. Several email communications were sent to you on the status of your order to this email address that we have on file. We are reviewing this issue and have already processed your refund. Please feel free to reach out directly if there’s anything further you need.
Don't buy from spinlife
Sales representative entered the wrong measurements for a chair, and tell me its my fault. Now I'm stuck with a 3,500 dollar paperweight and unable to move in my own house. Try any other company than these guys, they'll just take your money and run.
26 juin 2025
Avis spontané
Réponse de SpinLife.com
Hello Shane. We are sorry to hear that the product you ordered was not the correct size. We will look into this issue further for you.
Fantastic experience
Easy website to navigate. I did call the service center and they were great as well. This is our 2nd purchase and they are fantastic!
21 juin 2025
Réponse de SpinLife.com
Hello John, We're happy to hear that you found our website easy to navigate and that our service center was helpful. Thank you for your continued support; we appreciate your fantastic feedback!
Newton Grade Aid Wheel Locks, Very Nice
Excellent communication, site navigation and ease of transaction was very good. Had the wheel locks I wanted with free shipping, also honored a discount code which was a great. My wheel locks shipped out with 1 day expedited shipping. Very happy with purchase.
10 juin 2025
Réponse de SpinLife.com
Hi Matt. We're happy to hear that you had a great experience! We appreciate your positive feedback regarding our communication, site navigation, and the ease of your transaction. It's great to know that you were pleased with the fast shipping and discount.
I received the basket for my scooter…
I received the basket for my scooter promptley. Ordering the basket was easy. I signed up for product information in the future. Thank you, Barry Kocher.
6 juin 2025
Réponse de SpinLife.com
Hello Barry, We're happy to hear that ordering the scooter basket was easy and that you received it promptly. We appreciate you signing up for future product information and thank you for your feedback.
Réponse de SpinLife.com
We are so glad you had a great experience with our product! Thank you for your positive feedback; we appreciate it.
easy way to order and fast service
11 juin 2025
Réponse de SpinLife.com
We're happy to hear that ordering was easy and our service was fast! Thank you for your positive feedback; we appreciate it.
Key arrived and functioned
Key arrived and functioned. Should be included. Order handled efficiently once it was understood what I wanted.
5 juin 2025
Réponse de SpinLife.com
Hello Richard, We're happy to hear that the key works. We appreciate your feedback regarding its inclusion and our order handling. Thank you.
Order entry process went smoothly
Order entry process went smoothly. The only criticism I have is that I have been given NO indication of when my order might ship. And I don’t see any good way to determine that.
6 juin 2025
Réponse de SpinLife.com
We appreciate your order and feedback. We are sorry you haven't received shipping updates. We'll review our communication process to improve order status visibility.
Tod was great helping me with the order!
3 juin 2025
Réponse de SpinLife.com
We're happy to hear that you had a great experience with our team. Thank you for your positive feedback; we appreciate it a lot.
nothing has been done yet
nothing has been done yet. i was sent a bill, for over $200, to get started, but nothing has happened yet about the problems.
2 juin 2025
Réponse de SpinLife.com
We appreciate your feedback and regret to hear about the billing and lack of progress. We'll look into the matter to ensure your issue is addressed properly.
Réponse de SpinLife.com
We appreciate you taking the time to share your positive experience! We're glad to hear that our team was helpful.
.DELIVERY ON TIME AS PROMISSED
14 mai 2025
Réponse de SpinLife.com
We appreciate your positive feedback!
Todd was very helpful and had all the…
Todd was very helpful and had all the information I needed
21 mai 2025
Réponse de SpinLife.com
We're happy to hear that the information we provided was helpful. Thank you for your positive feedback!
Poor delivery services.
I have been waiting for my product for over a week from the final distribution center. I have not been contacted by the delivery services. I am a very disappointed in the services. The product may be good, but without receiving it, how can I rate it.
4 mai 2025
Réponse de SpinLife.com
We understand the frustration of waiting for your order. We're sorry it hasn't arrived and that you haven't heard from the delivery service. We'll look into this. Thanks for your feedback.
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