Really helpful video call with Lucy today to run through measurements and choices. She was clear, knowledgeable and took the time to go through everything properly. The AI pictures she sent me prior t... Voir plus
L'entreprise a répondu
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Really helpful video call with Lucy today to run through measurements and choices. She was clear, knowledgeable and took the time to go through everything properly. The AI pictures she sent me prior t... Voir plus
L'entreprise a répondu
A big thanks to Lucy who helped me with measuring for my new staircase during a zoom Call today. Lucy was so friendly helpful and professional making the whole process easy and enjoyable And answ... Voir plus
The initial process wasn't great, I'm 75 and not great on PC and AI, I received the kit on Thursday 22nd Oct and started the job the next morning, what can I say, it went superbly, finished the whole... Voir plus
L'entreprise a répondu
I was skeptical at 1st and wondered how it was going to go, however it turned out great, Stairfurb method works and I would recommend their product.The guys are very attentive too, so pretty good all... Voir plus
L'entreprise a répondu
We help you transform your current staircase into a real feature of your home, quickly, easily and cost effectively! With a range of styles from Oak & Glass, Stainless Steel, Painted Finishes or our modern Metal Spindles you'll find a perfect match for your home. You can choose to minimise costs with an easy DIY installation or use our network of recommended fitters to complete your staircase transformation. We're here to help at every step. From rapid Photo Estimates an Online Configurator and Live Video Calls with our experts it's never been easier to get help and prices for your StairFurb balustrade. Our team are all very experienced in our product range. It's designed and manufactured by us to be DIY friendly, but if you need any help just give us a call! Transform your home with StairFurb's bespoke, UK crafted balustrade kits. Delivered to your home in just 3 weeks.
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We're so confident in the quality of our parts, we guarantee them for three years!
Bar Lane, DE13 8AJ, Barton-under-Needwood, Royaume-Uni
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Great price and excellent communication throughout the buying process. We had a video call with a representative who advised how to correctly measure the components for the refit. We had some extra clarifications after the video call, these were delt with very swiftly by stairfurb with a phone call. We decided to have a Stairfurb recommended fitter intall the new upgrade and were put in contact with Mathew Field from F&H intallations. After viewing pictures of the requirments, Mathew explained his method of working and attention to detail to ensure a perfect fit and guaranteed satisfaction. He gave a great price for the work and supplied an installation date of 16 Feb. Mathew, Jack and George, completed the workn in a few hours to an exceptional standard and left the work area very clean and tidy. We are really pleased with the quality supplied by Stairfurb and the outstanding workmanship by Mathew, Jack and George from F&H intallations. Highly recommended.

Réponse de StairFurb
This is my time. when I ordered i was doubting I will receive the order or not. Once I received i am really happy really experienced person to explain everything how to measure your stairs and I received angle finder protector on time and everything went well. I am really happy I will use again thank you very much I have to order custom post cover as well.

Réponse de StairFurb
Really enjoyed the experience using Stairfurb, saw the reels on Instagram and thought they looked great. Went to the website and started the process and a WhatsApp chat which made the whole experience even better.

Réponse de StairFurb
The whole design and ordering processes was very smooth. Installation work was done by a Stairfurb recommended carpenter, they were excellent too.

Réponse de StairFurb
Came on time, very helpful when I had questions. All in all very good and would use again in future home developments

Réponse de StairFurb
Stairfurb are a fabulous company to buy from x really easy guidelines to follow for measurements etc x with phone calls x facetime calls x e.mail and texts x someone from the company is always there to help and assist x we couldn't fault our experience purchasing our clamped glass staircase x delivery company gave you date / time options to choose from x they arrived early than expected x no damages x very polite delivery guy also x I would highly recommend to anyone to use this company x they won't be disappointed x

Réponse de StairFurb
An excellent product.
The whole process was very very easy and the company gives you very specific details about measurements and getting your product ready.
In terms of fitting - it took my wife and I no more than 30mins to fit the balustrades... so easy. They look fantastic.

Réponse de StairFurb
From start to finish was fantastic, stairfurb answered any questions straight away either by txt or phone call. The materials are of high standard, looks amazing, get a joiner to fit it .

Réponse de StairFurb
Fantastic service from start to finish. Got an initial quote followed up with the Video call to overview requirement and sizes. Embedded glass oak stair case kit arrived as promised on time and very impressed with quality of product which I installed myself. Cant fault Stairfurb and would highly recommend them as a company and the product they supply hence giving them 5 stars

Réponse de StairFurb
Excellent customer service, was always on call to answer any questions. We arranged a video call for help taking our measurements and found the whole process super easy! Delivery was very fast considering it was all custom made and was communicated to us very well. The actually product was amazing quality and everything was better than we expected. We fitted it ourselves and managed fine. The only thing I would point out, is we had an odd shaped staircase and struggled to follow some of the fitting guidance as it followed a standard staircase. Therefore, wished there was more tutorials on how to fit with an odd shaped staircase! But we got there in the end and the stairs look amazing! Well worth it!

Réponse de StairFurb
Excellent quality and value, you get everything you need to fit it, possible to fit if you’re a confident diy er myself and su did it all in just under 3 hours from start to finish. Video called when measuring it which helped to get the accuracy measurement. Highly recommend these to anyone. We’re over the moon with ours.

Réponse de StairFurb
Excellent support from Start to finish.
Initial contact to enquire about how to move ahead was excellent, support to measure the stairs was first class and even the delivery driver was truly helpful.
Products are high quality and fitting was simple.

Réponse de StairFurb
The process of replacing the balastrades on two staircases and landings was straightforward. I saw the glass I wanted and noticed handrails too which I purchased. Stairfurb has approved contractors on their website. They measured and quoted, assisted with the order and fitted. It is now clean, modern and so much more light comes into the stairwell. New handrails are a great safety feature.

Réponse de StairFurb
Stairfurb went over and above to help us with aftersale problem of damaged glass by a builder.replacement glass was sent at a hugely discounted price and we are back to loving our glass and stainless steel bannisters

Réponse de StairFurb
Stair furb referral brilliant from start to finish . During my full house refurb probably the easiest company I’ve actually had to deal with. I chose Matt there recommended Fitter he was excellent and a hell of a lot cheaper than the rest of their recommended fitters so if I was you, I would go with him but as a company stair furb where fantastic.

Réponse de StairFurb
2nd time of using. Everything spot on again. Can’t go wrong aslong as you give them the correct measurements and angle

Réponse de StairFurb
Found this product very good. I am not a joiner and was able to fit it myself. It certainly gives the stair a brand new appearance.

Réponse de StairFurb
We recently ordered stairs balustrade frame with glass panels which we managed to install ourselves. The experience from order to delivery was flawless. And when we had a question about the individual items, we were able to call StarFurb and speak to a person in less than a minute which was very helpful. Product quality is also excellent.

Réponse de StairFurb
I was sceptical about how simple the kits looked in the social media ads/posts, but decided to give it a go:
* The online configuration was straightforward, with videos at each question to make it really clear what was required and how to measure.
* Once the kit was ordered I got clear timescales and everything went smoothly.
* Delivery was great and everything was well packaged, clearly organised and labelled.
* I got the primed version so I could choose a custom colour - the paint went on really well, no problems.
* I had a question during install and got a super quick response via WhatsApp which was great as meant nothing was held up.
The difference it’s made to our stairs and hall is transformational, at a fraction of the price of paying a joiner or company to do it for us.
I couldn’t recommend them enough, any time I’ve messaged I’ve had a quick and friendly response - thank you!!

Réponse de StairFurb
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