Staycation Breaks Avis 

Booked the LE Lux Zen lodge for my partners birthday, when arriving it was absolutely amazing easy to find, got inside and everything was exactly as it was in the pictures shown when I booked, the area was so peaceful and quite very relaxing while in the hot tube the staff was so welcoming and friendly I would definitely recommend Little Eden to family abd friends and I definitely will be booking and coming again!

We came for my daughter’s birthday. Spa very clean plenty of towels available and clean bedding we really enjoyed it. So did our pooch he gives a pawsome 🐾 recommendation

nice and relaxed as always also ultra quiet. our friends who came with us said there bed was uncomfy , ours was spot on..

Was dissatisfied with paying for an early checking at 2pm instead of 4pm - only to find there was no food available to 4pm. There was 6 lodges 20 family and we had to drive to find somewhere to eat. I noticed there has been other comments the same - need addressing

AVOID!! AVOID!! AVOID!! READ!

READ

We stayed here and was absolutely devastated, the lodges are filthy and I mean like next level disgusting not been cleaned in years type of filth.

We arrived for our dog friendly lodge, not dog friendly fully open for your dogs to escape not as advertised.

Hottub, filthy too much water in it so just overflowed and flooded the already green rotting decking making it very slippery.

Site staff promise you a call back and someone is coming to resolve and you don’t hear back at all. That is if you are lucky enough to get through to them.

We booked for 2 nights paid something like £360 including £80 deposit.

We had to stay for the night in that lodge as we had travelled hours there with two car sick dogs and frankly was too exhausted to travel again.

Come the morning I’ve burst out in a rash over my chest and back could be bed bugs or just general poor hygiene of the linen/ entire building.

We got moved to a new lodge much nicer design evidently more expensive as there gesture to amend the issues faced.

Got to the other lodge curtains stained dirty damp smell, hot tub wasn’t wired correctly to the control panel so didn’t actual work to turn any of the jets on etc. then just showed an error code, hot from the hotub being filled by hot tap so literally just a bath outdoors, once again not a dog friendly cabin.

We left about 8pm on our 2nd day as the boiler didn’t work and we was stressed tired and now literally injured me in a rash and my partner with a cut to the bottom of his foot from a lose hard bit of plastic.

I would never recommend this site. I have seen some good reviews and honestly just question whether or not the employees write the reviews they seem the type.

There resolution was an £80 refund so we basically lived in filth and disrepair and lost money for it. Should be closed down.

Stayed at White Horse farm cabins near Metheringham, Lincolnshire. The staff were absolutely fantastic, so so friendly and helpful. The cabin was fantastic, modern, clean and with absolutely everything you need. Will 100% go again.

We booked the luxe lodge which looked like an ultra modern lodge, which got cancelled 2 hours before check in. We were placed into another lodge and told it was bigger and just as modern - we didn’t gain anything from having a bigger lodge as there was only 2 of us. It wasn’t modern it was just say ‘in date’. There were stains on curtains and chairs, the sofa fabric was torn. Both nights the noise was ridiculous with another lodge shouting till after 2am so we barely slept, clearly the staff didn’t try to prevent this to make others’ stays better. No signal and no WiFi. Doors barely shut inside you had to slam them or force them open once they’d shut. The location was fab but my partner planned our engagement around this weekend so it’s a shame we got shoved in a half as nice/modern lodge with no sorry which dampened our last weekend off work for the year.

Beautiful lodge, would highly recommend

Stayed at applegrove 22 Scarborough lodge very clean very spacious hot tub excellent definitely returning

Thank you for a beautiful stay. This stunning log cabin is situated in the most beautiful, peaceful and relaxing setting. The cabin is perfect, it has everything you need and then more. We went for a relaxing break and that's exactly what we had..even the dog had a brilliant time and the kids loved the hot tub...well we all did. I would definitely book again and highly recommend it. Thank you xx

The lodge was on a lovely, conveniently located site. Unfortunately we weren’t informed that next to our lodge would be construction vehicles, machinery and a lodge used by the workers to build/install new lodges. This ruined the view and tranquility which we guess would have otherwise been offered on this site. We feel this should have been mentioned before we booked a lodge with a hot tub. Hence not very private.
The lodge itself is like a caravan style layout. The bedrooms are small, especially the one with 2 singles which has hardly any room to move between the beds and would only be suitable for children really. Our child said the mattress was uncomfortable due to springs. The double bed we found also very uncomfortable. When we arrived the shower control was taped up with silver electrical tape. No note and no mention in our welcome email. We didn’t think this would be safe to use without speaking to someone. It was the third day of our four night stay when a gentleman came around and told us previous guests had pulled the shower and sink unit off the walls. He had glued these back on and the tape was to hold it secure whilst it dried. Although he was lovely and chatted to us about the area and things to do and showed us how to work the hot tub, which was great; we did feel that not being let know what had happened with regards this till the third day of our stay was unacceptable. The lodge looked tired and could do with a deep clean. There were stains and hairs on the pillows (I actually went to buy some from the nearest supermarket) and the microwave had dried on food inside. I gave the kitchen and appliances/utensils a good clean prior to use. It’s a shame as the lodges were just not cleaned to a high enough standard to say we couldn’t check in till 3 so it was ready for us. We made the best of our stay, enjoyed the hot tub on an evening when the builders weren’t there and we were out most days exploring Whitby, Scarborough, Robin Hoods Bay which were all in decent proximity to the site. The best thing about the lodges is most definitely the location!

I stayed here in April and although a lovely break, the lodge looked a bit tired and was missing glasses etc
Roll on July and the same lodge, cupboards bursting with all glasses etc you could need, new sofa new table, outdoor table was a welcome sight.
I was missing towels but within 10 mins of me enquiring I’d had 2 deliveries of extra towels. Beautiful location for a nice quiet break. I look forward to returning again

Couldn't do enough to help and sort our accommodation out after a mix up love little eden

Great communication, lovely staff on site, value for money, lovely accommodation,
Highly recommend

DO NOT use this company.
I have had a bad experience with them, they refused a refund and instead offered me a ‘gesture of goodwill’ in form of a replacement stay within 12 months.
Because I had posted an HONEST review, the goodwill gesture has been revoked. They took my money, provided HORRIFIC service and withdrawn an offer of a replacement due to me exposing them?!
I will now be contacting Trading Standards and perusing the complaint further.
Be careful IF you must use this company, they will take not accept fault for their mistakes.

They will move you resorts without telling you until the day before you are due to arrive, they will provide 4 different excuses as to why they have to move you. The hot tub was dirty, it had to be cleaned, the water wasn’t hot, the cabin was full of dead flies.

Customer service here is non existent

Dirty and smelt

Absolutely amazing lodge with stunning views
Very safe site with electric security Gates to enter park. Quite peaceful
Very modern lodge with all you may need to us in the ki8

Loved every minute. Place was in a great location, would happily stay again x

Decking area could do with been secure for dog to wander around on