Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Voir plus
L'entreprise a répondu
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Voir plus
L'entreprise a répondu
Wow I can’t tell you the fantastic level of customer service we received We had courier issues with damaged products - this was dealt will brilliantly by Stacey Carr in customer service and also by... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- Magasin d'articles de salle de bains
- Fournisseur de matériaux de construction
- Fournisseur de chauffage
- Magasin de rénovation
- Magasin de radiateurs
À propos de Stelrad Ltd
Écrit par l'entreprise
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Écrit par l'entreprise
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Coordonnées de contact
Marriott Road, S64 8BN, Mexborough, Royaume-Uni
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Excellent
4 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered some Clips for compact side…
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels in place just as well
9 mars 2026
Réponse : Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Ordered online with minimal fuss and…
Ordered online with minimal fuss and delivered without any problems. Good price going direct, only use stelrad radiators now
8 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Top all-round service
Excellent product. Great communication. Prompt delivery. Friendly delivery person.
25 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Easy to purchase the accessories I…
Easy to purchase the accessories I needed as the photos were high resolution and easy to match. Arrived quickly with great communication. Thanks
28 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
delivered swifty as ordered
28 mars 2026
Réponse : Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Customer service were fantastic
27 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Stelrad Anthracite radiator…
Stacy the lady we dealt with over the phone was brilliant, she was very helpful and answered all my questions very professionally, would recommend Stelrad to anyone
25 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Efficient and reliable
Efficient and reliable, that is enough for 5 stars for service for me.
27 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks
Ordered some spare plastic parts
I ordered some spare plastic parts to replace some that had broken during decorating, They were received quickly, though could have been protected more for transit to avoid possible damage.
1 mars 2026
Réponse : Stelrad Ltd
Thank you for your 4* review, I will pass on your feedback to the relevant department
Thanks Amy
Rusty in less than 6 months.
I purchased one of your Stelrad 600mm x 400mm 1143BTU White Type 11 Convector Radiator from Screwfix on October 20th last year for my toilet / occasional shower room. Fitted it early November (so less than 6 months) but today noticed that there is rust appearing on the top of the front panel. Sent several photos to stelrad on 30th March but still no reply.
30 mars 2026
Avis spontané
Réponse : Stelrad Ltd
Hi, sincere apologies you are seeing rust. Please contact Screwfix so we can look into this for you. Thanks Amy
Réponse : Stelrad Ltd
Hi, sincere apologies for this. Please email stelraddirect@stelrad.com for us to resolve this issue for you. Thanks Amy
Excellent service
25 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Just wanted some radiator baglav clips…
Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous customer service.. it really made my day.
8 avril 2026
Avis spontané
Réponse : Stelrad Ltd
Thank you for your 5* review
Thanks Amy
Réponse : Stelrad Ltd
Apologies for the bank holiday delay. Your order is scheduled for delivery today. Please contact us at stelarddirect@stelrad.com if there are any problems. Thanks Amy
Easy ordering of part on line
Easy ordering of part on line. Quick delivery by courier. Could have been sent by Royal Mail at a fraction of the £5 courier fee.
25 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
Thanks Amy
All went to plan
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus.
I haven’t had the radiators unpacked as yet, but they are packaged very well and there is no visible signs of damage.
So far so good, very happy..
24 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks
Two radiators to replace old radiators
Delivered on day notified although a couple of hours late. On checking tall radiator package contents discovered that brackets were wrong size. Discussed with customer services who agreed and despatch the correct brackets. Being fitted at end of April.
23 mars 2026
Réponse : Stelrad Ltd
Thank you for your 4* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
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