Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Voir plus
L'entreprise a répondu
Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Voir plus
L'entreprise a répondu
Wow I can’t tell you the fantastic level of customer service we received We had courier issues with damaged products - this was dealt will brilliantly by Stacey Carr in customer service and also by... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'équipements de chauffage
- Magasin d'articles de salle de bains
- Fournisseur de matériaux de construction
- Fournisseur de chauffage
- Magasin de rénovation
- Magasin de radiateurs
À propos de Stelrad Ltd
Écrit par l'entreprise
Thank you for leaving a review
With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.
contact us SHOP NOW
Bringing radiator style into UK homes
Écrit par l'entreprise
- Stelrad UK's No.1 Radiator Brand
- Sign up now to receive news and discounts
- Receive up-to-date news about our latest products, discounts, offers and more direct to your inbox, sign up now https://www.stelrad.com/
FREE DELIVERY ON ORDERS OVER £200
Delivery lead time up to 72 hours
FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.
Coordonnées de contact
Marriott Road, S64 8BN, Mexborough, Royaume-Uni
- 0800 876 6813
- info@stelrad.com
- www.stelrad.com
4,6
Excellent
4 k avis
A répondu à 98 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
Damaged radiator
I ordered a new radiator, this had damaged brackets, returned and another was delivered Good Friday and this was also damaged, soon to be returned.
A good quality control check is required.
23 mars 2026
Réponse : Stelrad Ltd
Hello Peter, i can see we have actioned a replacement to be sent for you, if you require any further assistance please contact customer services thanks Hayley
The right part delivered on time
23 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
Thanks Hayley
Only comment is the rad was 3m long and…
Only comment is the rad was 3m long and arrived with a slight bend in, I was able to straighten it out, but would have been better if I didnt have too
19 mars 2026
Réponse : Stelrad Ltd
Thank you for your 4* review
sorry to hear you have received a slight bend in your product, if you would like to contact customer services we can rectify this for you
Thanks Hayley
The member of staff was very helpful
The member of staff was very helpful, when ordering.
The radiators arrived on the day and during the time period quoted.
A slight dent on one of the top grills, but only on very close inspection and too late to request an exchange as the old one had been removed
9 mars 2026
Réponse : Stelrad Ltd
Thank you for your 4* review
if you would like to contact customer services we can send replacement parts to rectify the dent
Thanks Hayley
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
Bought 2 then a further 3
Bought 2 then a further 3 radiator top grilles for my old radiators. Good fit and look much better.
18 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
Thanks Hayley
Radiator arrived promptly
Radiator arrived promptly. It was a difficult size of radiator to find and your company had it in stock at a good price.Very pleased customer.Thanks !
19 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Will order again. Good around service.
Easy to get round website. Quick and easy payment and nice to be able to choose my own delivery date. Delivered on time. Brought into the house and both men very cheerful and kind.
19 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Stelrad K3 radiator
Easily found the radiator I needed on Stelrad website and ordered. Delivered efficiently on requested date. Looks good in my lounge. I would recommend.
17 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
As described on website
17 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
product value for money and customer…
product value for money and customer support exceptional
24 février 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Hayley
Great service and prompt delivery
Great service and prompt delivery. Super looking radiators.
16 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Arrived on time
Arrived on time . Delivery man said box was damaged on arrival at depot but he had a quick look and taped it up. Phoned to say when they would be arriving.
15 mars 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Easy to order
Easy to order, plus quaility product, have used a number of times, easy to fit, with clear instructions to follow..
22 février 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy
Radiator plastic parts
Was happy with the various parts received. Replaced some very old/broken parts. Efficient delivery. Only negative is the one photo on the website. Would have been useful to have seen the reverse too as I ended up with a different part than what I thought I’d ordered but appreciate that was probably my error!!.
27 février 2026
Réponse : Stelrad Ltd
Thank you for your 5* review
Thanks Amy
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