Stelrad Ltd Avis 4 215

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Just wanted some radiator baglav clips was ordering off newest iPhone but could not get checkout button to work. Spoke to Tracey H who advised me of a workaround which worked perfectly. Tremendous cus... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered some Clips for compact side panel and end panel clips to replace old broken ones. These where slightly thinner than the ones I replaced which made them easier to install and holds the panels i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everything went smoothly as I hoped. The online ordering was straightforward and the super quick delivery was a bonus. I haven’t had the radiators unpacked as yet, but they are packaged very well a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was happy with the various parts received. Replaced some very old/broken parts. Efficient delivery. Only negative is the one photo on the website. Would have been useful to have seen the reverse too a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipements de chauffage
  2. Magasin d'articles de salle de bains
  3. Fournisseur de matériaux de construction
  4. Fournisseur de chauffage
  5. Magasin de rénovation
  6. Magasin de radiateurs

À propos de Stelrad Ltd

Écrit par l'entreprise

Thank you for leaving a review

Stelrad has been a leading supplier of radiators since 1936 and is now the largest supplier of radiators in the UK and Ireland. It has developed into a ‘one stop shop’ for all things radiators, offering standard steel panel radiators, premium panel radiators, decorative and designer radiators as well as special energy saving and safety radiator ranges – there’s a range and design for every application.

With more than 2.5 million radiators delivered last year, Stelrad continues to go from strength to strength offering a unique combination of choice, quality, reliability and availability, with a sector leading 99% delivery within 72 hours service anywhere in the UK and Ireland.


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Bringing radiator style into UK homes

Écrit par l'entreprise

Stelrad UK's No.1 Radiator Brand
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FREE DELIVERY ON ORDERS OVER £200

Delivery lead time up to 72 hours

FREE DELIVERY ON ORDERS OVER £200, UK MAINLAND ONLY.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service, including delivery
First class
Thanks

14 février 2026
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Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

VERY PLEASED WITH NEW COLUMN RADIATORS.

VERY PLEASED WITH NEW COLUMN RADIATORS.
SPEEDY ON TIME DELIVERY AND GOOD VALUE FOR MONEY.

13 février 2026
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Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

First rate customer services

I ordered an XP radiator for bathroom, to match other Stelrad radiators around the house, which I've had for last 20 years. Biocides are now added to painting process that my son, who has a rare immune condition, is allergic to. Communications re information with customer services were first rate, going the extra mile to help. They arranged collection of radiator free of charge. Great company, as before, with whom to work.

20 janvier 2026
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Réponse : Stelrad Ltd

Thank you for your 5* review
Thanks Amy

Noté 5 sur 5 étoiles

Bought replacement radiators to replace…

Bought replacement radiators to replace very old radiators. Bought K2 flat front panel ones which look modern, are well made, straightforward to fit and are easier to clean. Delivery was very fast and I was kept informed. Thanks

9 février 2026
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Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

High quality radiators at a competitive price

Stelrad manufacture high quality radiators and on this occasion I took advantage of a good discount for a replacement radiator. I was pleased with their communication and the radiator was delivered on the day promised coupled with a very competitive delivery charge

10 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Excellent website with all radiator…

Excellent website with all radiator types and sizes and even better pricing. Delivery spot on with full updates on progress. Not buying radiators anywhere else now. Stelrad is a brand I used years ago but they seemed to dissappear. Glad I found them again.

11 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 3 sur 5 étoiles

Towel radiator: don’t trust the measurements in the instructions

Towel radiator was in good condition and meets my expectations, however the instructions for fitting are misleading. They show the position of the wall fittings as 80mm in from the outside measurement, this is correct for the top fittings but the bottom fitting need to be 105 in from the outside measurement. This led to two incorrect holes being put in the wall and needing to be filled.

11 février 2026
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Réponse : Stelrad Ltd

Thank you for your review, I have passed your feedback on to the relevant department. Thanks Amy

Noté 5 sur 5 étoiles

Great company

Great company

6 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Good product

Good product

10 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 5 sur 5 étoiles

Exactly what I wanted and arrived on…

Exactly what I wanted and arrived on time . Thank you.

9 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 5 sur 5 étoiles

Very pleased with the price & service…

Very pleased with the price & service that I received from Stelrad.
Thoroughly Recommend.

10 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Stacey

Noté 5 sur 5 étoiles

Responsiveness to damage in transit

Responsiveness to damage in transit

19 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

the people who there

19 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Great service and fast delivery

Great service and fast delivery. Specail thanks to Stacey who sorted second order.

6 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Very serious approach

Very serious approach. The rads came on time and delivery guys were quite helpful. I have already installed 2/3 and the difference is quite noticeable.
Thank you

8 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 5 sur 5 étoiles

Perfect delivery!

Delivered on time and interaction with courier was excellent.

6 février 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

Noté 4 sur 5 étoiles

Good service and fast delivery

Good service and fast delivery. Buying direct was ideal and the price was as good if not better than from retailers. Only one thing one of the radiators was slightly damaged on one corner. I can live with it so its fine but just a little more caution from the delivery side of things.

5 février 2026
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Réponse : Stelrad Ltd

Thank you for your 4* review, if you require a touch up pen for the corner please get in touch or email stelraddirect@stelrad.com Thanks Amy

Noté 5 sur 5 étoiles

Item i required it was a relief to find…

Item i required it was a relief to find the part. It came quickly.

16 janvier 2026
Logo de Stelrad Ltd

Réponse : Stelrad Ltd

Thank you for your 5* review
If you have any photos please feel free to send them to marketing@stelrad.com
Thanks Amy

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