Stevensons Avis 

3 089
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff wer... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Had to order school uniform. Sizing of some items is a little off and I had to make a return but it was super easy to return and they gave a small reduction on delivery of another item although the re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school. Esther made us fee... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'uniformes
  2. aussi dans
  3. Magasin de chaussures
  4. Magasin de vêtements
  5. Magasin de vêtements de sport
  6. Magasin de vêtements pour enfants

Écrit par l'entreprise

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,5

Tous les avis

(3 089)

864 avis reçus au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

Not great!

Unfortunately, I was quite disappointed with the service I received.

I initially purchased the wrong garments (as the school had actually discontinued them) which were subsequently refunded. I then ordered two skorts, but these were missing from my delivery. When I contacted the shop to let them know they hadn’t arrived, I was then informed that they were actually out of stock.

What made this particularly frustrating was that I had attended a fitting appointment back in July specifically to make sure I was organised and prepared well ahead of the new school term. Despite doing everything in plenty of time, the school term has now started and I am still waiting for the skorts to become available.

Unfortunately, the whole experience felt quite disorganised and the level of service was not what I had expected, which was very disappointing.

28 août 2026
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Réponse de Stevensons

Many thanks for taking the time to leave a review. I am sorry to hear of your disappointment and will pass your feedback onto the relevant teams for review.

Many thanks,
Stevensons

Noté 5 sur 5 étoiles

On time

On time, all good - no drama 😊

28 août 2026
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Fast shipping

27 août 2026
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 2 sur 5 étoiles

One set of socks has incorrect name…

One set of socks has incorrect name tags in and no one responded when I informed them. One garment I paid for jamming was not named.

27 août 2026
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Réponse de Stevensons

Thank you for providing a review.

I am sorry to hear that you received an item with the incorrect name labels.

I have had a look and cannot see any previous communication from us regarding this. In order for us to rectify this for you, please email our customer service team, and they will happily rectify this for you.

Many thanks,
Stevensons

Noté 1 sur 5 étoiles

I have had a very disappointing…

I have had a very disappointing experience with this company. They sold me an old stock blazer not telling me the blazer had changed for the new school year and my son is very upset to be wearing a different blazer to everyone else on his first day! Very poor service indeed. Too concerned about making money rather than customer service. Unfortunately they have the monopoly with certain schools.

7 septembre 2026
Avis spontané
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Réponse de Stevensons

Thank you for leaving a review.

As mentioned in our email communication with you, the blazer you received is the blazer that was ordered and is accepted for this year group.

We have, however, arranged for a replacement to be sent to you as a gesture of goodwill, and this will be delivered as per our original email.

I hope this helps

Stevensons

Noté 5 sur 5 étoiles

Great service

I ordered too many of one item and this was rectified very quickly by the customer services team. Fast delivery.

25 août 2026
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 1 sur 5 étoiles

Package left on doorstep contrary to my…

Package left on doorstep contrary to my instructions to take to the sorting office. Royal Mail said it was left in “my safe space” - it wasn’t. Refused to refund delivery fee.

4 septembre 2026
Avis spontané
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Réponse de Stevensons

Thank you for your review.

I can see that your parcel was delivered and you confirmed receipt, so a delivery refund was not required.

We understand your frustration with Royal Mail not following your instructions, and we have fed this back to them.

We are sorry for any disappointment caused.

Many thanks,
Stevensons

Noté 2 sur 5 étoiles

Not particularly helpful when asking…

Not particularly helpful when asking about sizing. Items ordered arrived super quick though

28 août 2026
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Réponse de Stevensons

Thank you for your feedback.

I am sorry to hear of your disappointment.

As described via Live Chat, the item's size refers to inches of the chest, and we would recommend measuring the chest to purchase the correct size.

Many thanks
Stevensons

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