Stevensons Avis 

3 094
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 4 sur 5 étoiles

Always high quality school uniform. Only catch is that some non-school specific items are much more expensive than they are sold elsewhere(e.g. Calculator, maths instruments etc).

L'entreprise a répondu

Noté 5 sur 5 étoiles

We visited the Muirend branch after booking an appointment online. We were served by Emma who was friendly, knowledgeable and polite. The shop was busy as it was the end of July however the staff wer... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Had to order school uniform. Sizing of some items is a little off and I had to make a return but it was super easy to return and they gave a small reduction on delivery of another item although the re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school. Esther made us fee... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'uniformes
  2. aussi dans
  3. Magasin de chaussures
  4. Magasin de vêtements
  5. Magasin de vêtements de sport
  6. Magasin de vêtements pour enfants

Écrit par l'entreprise

Independent family-owned business specialising in providing schoolwear and sportswear to over 750 independent and state schools across the UK.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

3 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(3 094)

867 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

As always, quick dispatch and fast delivery. Website very easy to navigate and sizing guides mean a visit in store unnecessary to purchase well fitting clothing

25 août 2026
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery! Thank you!!

25 août 2026
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Esther was amazing

Esther was amazing, very friendly and helpful. She was great finding sizes and items whilst making sure we had all of the things we needed for year 7 at the new secondary school.
Esther made us feel at ease and nothing felt like too much trouble to ask.
Thank you Esther

28 juillet 2026
Avis spontané
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

a young girl named Summer

We had a young girl named Summer to help my son choosing his first’s school year in secondary schools, and summer went far to make sure we choose everything my son needed, trying every size, what we need and don’t, so, thank you summer for all your kind help and wonderful smile.

29 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 5 sur 5 étoiles

Huge thanks!

I recently visited the Twickenham branch and had a wonderful experience. I had bought a school blazer for my son ages ago but it turned out to be too big, and he needed a smaller size. Unfortunately, I couldn’t find the receipt anywhere, so my only option was to visit the store and explain the situation.

I spoke to a shop assistant named Abdie, who listened carefully and reassured me that he would do his best to help. He spoke to his manager and came back with a solution. While we were waiting, he kindly offered my son and me chairs to sit on while I searched for the bank transaction and purchase date.

Abdie was incredibly patient, understanding, and supportive. He showed genuine kindness towards my autistic son and his anxious mum, and he resolved everything smoothly and professionally.

We truly appreciate your help, compassion, and understanding! Thank you for making what could have been a stressful experience so much easier.

23 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 2 sur 5 étoiles

Wish they would change materials on the uniforms

It’s the only place you can order Malcolm Arnold academy school uniform and my heavy concern is that the school has a strict uniform rule for the student to use the v neck navy jumper with golden line that only Stevensons sell which highlights it’s made of 50% cotton 50% acrylic. This is so very unsustainable for the environment, especially being school uniform and the amount it will be washed. I’m so disappointed in the company for using such cheap materials for school uniform when it’s going to be washed on a weekly basis. They need to really look into this and so should the school. If I could purchase somewhere else more sustainable and it be more pricey I would invest 100% I’m sure I wouldn’t be the only parent. But other than that everything else is good, customer service is great etc

I want to highlight this wouldn’t be in stores issue. They are a great team. This is just a quantity/product issue. It’s separate

3 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Your feedback will be passed to our buying team for review.

Many thanks,
Stevensons

Noté 5 sur 5 étoiles

Hope did a great job

Hope did a great job, as soon as we walked through the door she greeted us dealt with all our enquires from start to finish! Thank you

27 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

Noté 1 sur 5 étoiles

Infuriating that you can't call any of…

Infuriating that you can't call any of the shops and speak to anyone, and no-one responds to emails, and worse still the website is down - just as schools are about to return. And then when you get to the shop, they don't always have everything in stock.

26 août 2026
Avis spontané
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Réponse de Stevensons

We have requested further information from you and would apreciate you give us the opportunity to review in detail.

All emails are responded to within 24 hours ,and our website is fully working, with no down time.

Please reply to the Trust Pilot request, or email customerservices@stevensons.co.uk with further detail

Kind regards,
Stevensons

Noté 5 sur 5 étoiles

The service was wonderful

The service was wonderful and the people were lovely. Our sales assistant Hannah was helpful, knowledgeable and super super friendly.

21 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for leaving a review.

Noté 1 sur 5 étoiles

Good never arrived as delivery address…

Good never arrived as delivery address was wrong but no one attempted to contact me to let me know!

6 juillet 2026
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Réponse de Stevensons

Thank you for your review.

I can see that our Customer Service team has arranged for your parcel to be re-delivered, this time to the correct address.

As the shipping labels are printed automatically, we do rely on the information entered at checkout by the customer being accurate. A confirmation email is also sent, confirming the address you have selected.

Thanks again for leaving a review
Stevensons

Noté 5 sur 5 étoiles

Very good and well packaged

Their products are very good to use as a uniform and they deliver very quickly also packaging is quite nice.

3 août 2026
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Réponse de Stevensons

Many thanks for leaving a review.

Noté 5 sur 5 étoiles

Kiri was so helpful when I came in to…

Kiri was so helpful when I came in to your shop looking for my daughter’s school uniform. We were between sizes and kiri had every available size we needed to find the correct one…nothing was a problem. She is a credit to your company.

21 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for leaving a review.

Noté 5 sur 5 étoiles

Helpful fitting appointment.

As to be expected it was busy. We had booked a school uniform fitting appointment and was assisted by Ella who helped us choose everything that was needed and in the correct size. She was very helpful and informative.

21 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for leaving a review.

Noté 5 sur 5 étoiles

What a great experience

What a great experience. So quick and easy!!! Thank you Izzy.

21 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for leaving a review.

Noté 5 sur 5 étoiles

Myself and my son had a great…

Myself and my son had a great experience at Stevensons today.
Leah was very helpful and knowledgeable and knew exactly the right sizes to pick for my son she was super chill which really helped him feel at ease.
The whole experience was so much quicker and easier than I expected.
Thanks Leah ! X

20 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for leaving a review.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, Abdie was really helpful and made the shopping experience easy and quick.

20 août 2026
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Réponse de Stevensons

Many thanks for leaving a review.

Noté 5 sur 5 étoiles

All staff very friendly welcome

All staff very friendly welcome. Store very clean and well layed out. Service very easy and effective, one item not available and staff explained the order system and the wait time. Our sales assistant was Isla and she went above and beyond.

19 août 2026
Avis spontané
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Réponse de Stevensons

Many thanks for taking the time to leave a review.

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