Storebox Self Storage Avis 

⭐⭐⭐⭐⭐ Excellent Self Storage Service – Highly Recommend!
I recently stored furniture and household goods at Storebox Self Storage in Bishop Auckland, and I couldn't be happier with the service I received.
The team made all the difference:
• Nicholas from the customer service team was fantastic when I was trying to understand what size unit I needed. He took the time to explain everything clearly and helped me arrange everything perfectly for my storage needs
• Amanda, the lady who helped me on-site, was friendly, professional, and made the whole process smooth and stress-free
What I appreciated most:
• Secure facility: 24/7 monitored CCTV and secure drive-up access gave me real peace of mind for my furniture and household items
• Clean and dry: Everything stayed completely dry and fresh throughout the storage period
• Flexible monthly contracts: No long-term commitment required – perfect for my situation
• Convenient location: Easy to find at Maude Terrace, just under a minute west of Tesco at the roundabout junction to the A688
• Extended access hours: I could access my belongings whenever I needed to
I'd definitely recommend Storebox Bishop Auckland to anyone needing storage for furniture or household goods. The combination of knowledgeable staff, security, flexibility, and great value makes it an excellent choice in the Bishop Auckland area.

Great experience - I have had to use storage companies in the past but this unit in Bolton is head and shoulders above the rest! Dealt with Tom from enquiring to actually loading the guy seemed like he couldn't do enough for us. Would highly recommend this place!

The worst storage service ever. They do not keep their word at all, and the support is absolutely shit. I had a unit at their Stratford location for nearly 8 months, and it has been the worst experience I’ve ever had.

First, they locked my storage unit without any announcement, and it was only fixed after they noticed I had left a negative review. Their support team is completely useless and full of lies. Then, items worth thousands of pounds were damaged. Even though I paid for insurance coverage of up to £4,000, they still found a way not to compensate me.

If you care about your belongings, do not trust them.

Lina and Nicholas have been most helpful for the duration of the storage. Great location. Would recommend to family and friends. 5*

Fantastic storage very easy to use and very good value for money. Highly recommend. Staff and very helpful.

Booking is easy, storage units are good but the cancelation process seems designed to catch you out.

I have now had to pay for an additional month - left a sour taste after a generally good experience.

EDIT:

The customer service team have contacted me and rectified the billing problem following checkout.

So my review has changed as the sour taste has been rectified so:

1. East to book
2. Quality containers
3. good customer service

To Storebox - can you make ending rental easier with a clear guide to help.

Turned up at Storebox Knaresborough to be met by staff member John who made getting started so simple and helped immediately when it became obvious I'd underestimated the space I needed..... sorted, no problem.
Great storage, great staff, great prices too.
Give them a try!

I used cheater le street whilst moving house. I got a better deal on 2 x 75 units and was happy with the price. Love the hours and flexibility. Really clean and easy to move around. Trolleys were useful. Georgia was really helpful on the phone as well as the other people I spoke to . I would use this place again in future if I had a need .

It's not often I write reviews, though for Storebox I will.

The service is excellent. Nicholas was very helpful and answered all our questions.

The space is clean and secure with cameras, plenty of equipment for moving heavy items, lots of parking, and a great price.

They made our house move much more manageable. Thank you to the team - we’ll definitely use your services again.

Very easy to book online and great customer service when I needed to call with an enquiry.

Variable unit sizes, good communication, very reasonable prices, excellant access, parking and security. Would highly recommend them for short term or long term storage needs.

I used Northallerton's Store box and I can’t be more thankful that they’re there. I needed safe, accessible long-term storage for my home stuff. Mine was great, I didn’t need to worry about my things and the staff are helpful and friendly. Highly recommended.

Great experience with Storebox, staff are friendly and helpful.

Great customer service and communication overall, the storage space provided met all my requirements. Fully recommended, I will be using their services again in the future.

Really positive experience with customer service, spoke to Georgia Fabien and she was extremely patient, thoughtful and helpful, looking for the best options once I'd explained what I needed. Definitely recommended.

The facilities at this site are First Class.The site is very well layed out, and very well maintained.
Storebox are obviously focused on security,which gave me confidence to use this site to store my belongings.
The Site Manager Tom could not be more helful and guided me through the administration effortlessly.
Nothing was too much trouble.
Thank you

Really efficient and easy to use service. Nicholas Sutton was a great help with arranging the right size storage and getting everything booked in quickly. Would definitely use again if I'm thinking of travelling or moving house.

Easy to set up, access was available the same day, good location.

Great service with Storebox Bridlington , Teresa was excellent always helpful and keeps you updated throughout. Would definitely recommend and use again.