The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Voir plus
L'entreprise a répondu
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The order I placed in June was not dispatched due to unspecified delays, and I received my partial order in August. All communication with the company was met with apologies but no clear explanation o... Voir plus
L'entreprise a répondu
Even though there was shipping issues , the company delivered an excellent product and were courteous and kind all the way through . I would definitely carry on buying from them again and again . Cust... Voir plus
L'entreprise a répondu
Three dented tins , and a refund received for only one of them and order of bleach cancelled. Dented tins are a potential health hazard. All three tins received were dented and yet only refunded for... Voir plus
L'entreprise a répondu
First time ordering from Superfood Market. Good price on Dri Pak Laundry Soap. Excellent service, kept informed by email of progress of order, ordered on Friday delivered Tuesday. Will definitely use... Voir plus
Naturally better alternatives to your daily essentials 💚 Food & Drink • Health & Beauty Baby & Child • Home & Lifestyle Free Shipping Over £60 🚀📦
Unit 3, Dalton Works, Deal Street, BD21 4LA, Keighley, West Yorkshire, Royaume-Uni
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Good communication regarding order. Very fast delivery and well packed. Goods supplied exactly what I ordered at a very competitive price. Overall a very good experience.
How wonderful to get such a lovely email because I made a second order, lovely couple!!! I'd happily order every month.....I'm a bit of a crazy nightmare, I have 17 😜rabbitts..... they need good quality cloudy unpasteurised apple cider vinegar, and you have the best!!! Thankyou so much😊😊😊
Easy to order via the website, excellent communication and speedy delivery. Thank you very much Superfood Market.
Good selection of foods stocked. Easy website and after sales. Fun welcome message
So happy with my purchase. I never shopped on their website before and was a bit anxious as I spent £100 on my order. Happy with the bulk 5l bottles and I saved so much versus buying smaller bottles in shop. The customer service is also really good, I wrote to them to check the order status and someone swiftly responded to tell me there is slight delay and kept me updated. The tracking system also works well and they kept me informed through text message and email on the delivery. Super happy. Will shop again
Great customer service and it makes me feel inclined to continue shopping with them.
Superfood Market could not have been more helpful. In error, I ordered far too large a quantity of sea salt and only realised my mistake once I had paid for the goods. They suggested that dispatch would be after a couple of days and provided an email contact. I informed them of my error very late on Sunday night, long after normal office hours. I received a very kind email acknowledging my communication and the refund process began early on Monday morning. They are genuine, kind, and efficient business people. Though I did not sample the goods on this occasion, I have little doubt that they would have been of similar quality!
One of the few sellers to stock this product. Exceptional quality product and great value. Will definitely be using them again soon.
the whole experience is at a highest level. Happy place to shop my eco, organic products. Love what these gues are doing. Long live Superfood Market!
My order was coming late so i emailed and even though i was a bit stern because i was stressed (i know i shouldn’t of taken it out on them) they still where so apologetic and they reply so quickly like within 30 minutes defo will buy from this shops again thanks again and sorry again for being rude
First class product’s excellent packaging
And friendly team I highly recommend
And will use again
Thanks
Steve
Cannot fault this company , from navigating website , easy peasy , ordering , easy , then I was kept informed by email ,each step of the way , my order arrived exactly on time , very securely packed , all intact and beautiful honey .. very very impressed , absolutely would buy from them again with no hesitation ...
Awful service, delivery was late and left parcel in the rain behind bins, and wasn't there when I returned. Bloody joke.. I highly suggest not using this company .

Réponse de Superfood Market
Good products, fast delivery and a nice first email introducing the company
Packaging was excellent. Good product. Pleasing company to deal with.
Ordered 2 tubes of toothpaste on 9th Jan. Website says 'We have a 1-2 day handling time, and shipping may take 1-3 days'. Contacted them on the 13th as still showing as not dispatched, got automated response on 14th. Marked as dispatched on 16th Jan. Delivered on 19th, 10 days after ordering. No apology or other contact.

Réponse de Superfood Market
Such a great choice of products from this family run business, my favourite things all in one place. Well packaged and arrived within the time span described on the website.
I will definitely purchase and support this business again.
My first time ordering from Superfood Market and it was a pleasant experience. I was looking for organic plant based milk and the best price was found on Superfood Market. I decided to go for it and placed my order. Delivery didn't take long at all and my order was delivered when promised. I know that I'll be back to look for more deals and become a regular customer. This is a well run family business who value their customers and this is a massive bonus for me. Thank you guys, will be back again soon.
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