The product which I ordered was baklava. It arrived in a very smart square tin with five or six different shapes pastry was crisp and light and fluffy and the filling was delicious and excellent produ... Voir plus
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Thats award winning baklava wasn't award winning at all i bought it as a gift for my mum who loves baklava and it was one of the worst ones we ever had pastry was hard and pistachios which are normall... Voir plus
Ordered this for my daughter’s 40th birthday. The baklava looks super yummy and I’m sure she will love it! Package arrived as stated and in perfect condition. Really delighted with the box and bow;... Voir plus
I’ve been having these Sweets since I was a child and they’ve been a core memory since. The taste is sensational and nothing like I’ve had before. I’ve been gifted their sweets when I was postpartum a... Voir plus
À propos de l'entreprise
Coordonnées de contact
34A Standard Road, NW10 6EU, London, Royaume-Uni
- 02088382628
- info@sweetlandlondon.com
- www.sweetlandlondon.com
4,4
Excellent
131 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Every Eid I order Maamoul and petit…
Every Eid I order Maamoul and petit four from Sweet land and they never disappointed me - the taste and ingredients are superb - also the packaging and delivery are fabulous- I recommend sweetland as the pioneer of Arabic sweets and maamoul
25 mars 2025
I love pistachio mamoul but the other…
I love pistachio mamoul but the other product ( nest with pistachio) was not in a good condition when I received it as the pistachio was out of most of it so I had to return it back.
Almonds baklawa is good
26 mars 2025
We paid for next day delivery
We paid for next day delivery, but we received the item 2 days later
26 mars 2025
Réponse de Sweetlandlondon
We sincerely apologize for the delay in your delivery. We understand how frustrating it is when an order doesn’t arrive as expected, especially when you’ve chosen next-day delivery. Unfortunately, due to increased volumes, DHL experienced an unexpectedly high number of shipments, which resulted in some delays.
We truly appreciate your patience and understanding in this situation. Your satisfaction is very important to us, and we’re always here to help.
I liked timely delivery and packaging.
I liked timely delivery and packaging.
I didn't like the smell of oil in cookies.
25 mars 2025
Arrived on time in an excellent…
Arrived on time in an excellent condition. The taste is 10/10.
26 mars 2025
Yummy
It was just wow, beautiful golden boxes and yummy backlawa and cookies.
A very Quick delivery as well.
25 mars 2025
Great quality
The food products were very fresh, great quality and very well packaged. All items were intact. Although it would seem the birds nest sweets were placed upside down, but otherwise all good.
I wish to add the delivery was very timely.
8 mars 2025
Delicious
The bird nests are exquisite and rich in flavours. The maamoul is perfect as always.
7 mars 2025
Late delivery
Hi,
I put order on Friday 7th March around 11am for next day delivery but it arrived on Monday 10th March.
I thought the delivery will arrive on Saturday 8th March because I bought for next day delivery.
7 mars 2025
Réponse de Sweetlandlondon
Thank you for reaching out to us. We understand how important timely delivery is, and we appreciate the opportunity to clarify.
Our website states that we do not deliver on Saturdays. Since your order was placed on Friday, the next available delivery day was Monday, March 10th. We’re sorry for any confusion and will take your feedback into account to ensure our delivery information remains as clear as possible.
If you have any further questions or need assistance, please let us know. We truly appreciate your support and hope to serve you again in the future.
NEVER ENTERING THIS SHOP EVER AGAIN
NEVER ENTERING THIS SHOP EVER AGAIN! Avoid this shop at all costs! They deceive customers by mixing cheap peas with pistachios, trying to pass them off as the real thing. It’s a blatant scam, and they have no shame in ripping people off. If they’re willing to cheat like this, who knows what other tricks they’re pulling? Save your money and go somewhere honest!
6 mars 2025
Avis spontané
Réponse de Sweetlandlondon
We have requested information about your visit through Trustpilot and you failed to provide any info. So clearly this is a fake & amoral review.
My favorites
I have excellent past experiences with Sweetlandlondon, be it the delivery service or the quality of the sweets provided. I have given four stars for this time first because they weren’t providing syrup sweets anymore (I have been waiting for one month for them to be available online), and secondly because their Namoura was dry, which never happened before. The delivery was fast and on time, and I hope they will reintroduce the syrup sweets again.
24 février 2025
Damaged boxes
22 février 2025
Réponse de Sweetlandlondon
Thank you for bringing this to our attention. We’re truly sorry to hear that your order arrived with damaged boxes. This is certainly not the experience we want for our customers.
Please know that we take packaging and quality control very seriously. We would love the opportunity to make things right. Could you please reach out to our customer service team at with your order details?
Your feedback is invaluable in helping us improve, and we appreciate you giving us the chance.
Effective valentines gift, cute packaging, decent product
Bought as a gift for valentines. It came a little later than advertised, not next working day as advertised. The consistency of the Turkish delights was a little difference than I’m used to (slightly firmer) but I appreciated that there wasn’t too much corn starch. It was also nice to try new flavours. The box is also very sturdy, so as this was bought for a seamstress I imagine it will be emptied quickly to make room for pins and buttons and the like.
5 février 2025
Always great quality and good delivery
13 février 2025
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