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Trialmed UK Avis 

238
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I am very impressed with Synexus. All the staff with whom I came in contact treated me very well . Both on the telephone and in person when I visited the Clinic near Cardiff. The administrative staf... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My visit to Trialmed all went smoothly. The staff were all very friendly and helpful. The interview I had to discuss my possible inclusion in future projects they will be running was conducted in a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

RSV trials at Hexham now just ended after almost a 3 year period. Fortnightly telephone calls to check all was well and medication hadn’t changed, plus visits for face to face appointments, all ext... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have previously taken part in a research study and was very well cared for, so I was happy to participate again. Monitoring was very carefully carried out by very friendly and approachable staff.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique spécialisée

Écrit par l'entreprise

Formerly known as Synexus Clinical Research Trialmed is the trusted clinical trial partner for patients, trial volunteers and sponsors/CROs. We facilitate clinical research as a care option for patients and healthy volunteers as a part of their health care journey. We create holistic experiences that put the patient first through our welcoming clinics, user-friendly digital technology, and our relentless focus on total quality delivery. Our patient-first approach makes Trialmed the clinical research destination of choice for patients and healthy volunteers. With extensive access to patients in the geographies where we operate, Trialmed ensures reliable enrollment outcomes that consistently meet or exceed sponsor expectations. We offer Home Health Services for the ultimate in patient flexibility — conducting clinical trial visits where the patient prefers, such as the patient’s home, office or school. Our flexible clinical trial solutions scale to the sponsor’s needs and budget, offering a best-in-class early development services and site network from Phase I-IV.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

238 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,6

Tous les avis

(238)

35 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Treated very well all staff…

Treated very well all staff professional and courteous

9 août 2024
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Réponse de Trialmed UK

Afternoon Roger,

Thank you for leaving us a positive review and for taking the time to be involved in our of our clinical trials. Best wishes, Ryan

Noté 5 sur 5 étoiles

A Terrific Experience Throughout

The Synexus trial was a lovely and very interesting experience
I would not hesitate to take part again if I was invited
Everyone at the Glasgow Synexus Team that I was introduced to was outstanding
Always welcoming Always professional and Always so kind and friendly
I was very well looked after with regular check ups and telephone calls
Thank you

25 juillet 2024
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Réponse de Trialmed UK

Hi Claudia,

Thank you so much for your 5* review and for mentioning the folks at our Glasgow site. I will be sure to let the Site Manager know this awesome feedback.

Regards

Ryan

Noté 5 sur 5 étoiles
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Réponse de Trialmed UK

Hi Billy,

Thank you for leaving us a positive review, we appreciate the 5 stars!

I'm really happy to hear that you've found our staff members to be friendly and helpful, as that is always what we aim for.

We are sincerely grateful for you taking time to volunteer in one of our clinical trials.

Take care,

Hannah

Noté 5 sur 5 étoiles

Great staff

Great staff, a great experience and I have helped people for the future it's good to give back to say thank you

16 mai 2024
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Réponse de Trialmed UK

Hi Deborah,

Thank you so much for your 5* review!

We really value your participation in one of our clinical trials, like you said, you've helped to make a difference and we're unable to do our job without volunteers like you.

Thanks again and take care,

Hannah

Noté 5 sur 5 étoiles

Research is Important!!!!

The staff are helpful and approachable, I enjoy the time with the staff they are friendly.
The research is very important to myself due to my own issue!

17 juin 2024
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Réponse de Trialmed UK

Dear Mr Thompson,

We really appreciate the time taken to pass on your feedback, and that you found the trial beneficial - which is always our priority.

Kind regards

Synexus.

Noté 5 sur 5 étoiles

Made to feel valued

Made to feel valued. All staff really friendly and kind.

6 juin 2024
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Réponse de Trialmed UK

Good morning Stephanie,

Thank you for leaving us a 5* review, your feedback is very much appreciated.

Synexus.

Noté 5 sur 5 étoiles

I was telephoned at 2 weekly intervals…

I was telephoned at 2 weekly intervals and asked questions relevant to the trial I was completing, at these times I was reminded of the requirements of the trial and what I was responsible for. This made me feel that the trial was very important and that i was important to the success of the project.
I was required to attend Synexus regularly and I received regular medical to make sure there were no Problems or side effects from the injections I had received.

24 mai 2024
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Réponse de Trialmed UK

Good afternoon,

Thank you so much for your comprehensive review.

We go out of our way to ensure participants are valued, each and every one of them are highly appreciated - you're all research heros!!

Kind regards

Synexus.

Noté 5 sur 5 étoiles

Medical trial

I have always been happy to assist in any medical trial no matter how small I found the staff friendly and supportive and would be happy to partake in any trials in the future

28 mai 2024
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Réponse de Trialmed UK

Morning Alan,

Thank you for your review, and also for your enthusiasm re future trials.

Without people like yourself we couldn't do what we do!

Best wishes

Synexus.

Noté 3 sur 5 étoiles

I have been well looked after by the…

I have been well looked after by the doctors and nurses, everything has been explained to me, the only reason that I did not give five stars is to do with expenses, this can take three to four weeks to come through,at the beginning of the trial I was asked to go and get my eyes checked, a taxi was provided to take me there and back, I had drops put into my eyes which nipped and blurred my vision, despite this there were no expenses, the expenses are supposed to be for inconvenience, I would say having to go and get stinging drops in your eyes would come under this, I have had two prescriptions for anti nausea medication, these are private prescriptions, the first was for £31 pounds and the second for £81, it's a lot of money to put out and although you do get this back it is some weeks later.

16 mai 2024
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Réponse de Trialmed UK

Good morning,

Sorry to hear you had to wait 3-4 weeks for your expenses.

We make every effort to ensure that participants are not inconvenienced and that they have a positive experience with us. This includes arranging transport etc. but also reimbursing expenses.

Please could you email me at ryan.ferris@globalaes.com with relevant information, I will escalate this immediately.

Ryan

Noté 5 sur 5 étoiles

They always treat me with courtesy and…

They always treat me with courtesy and respect. I would recommend them to anyone.

17 juin 2024
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Réponse de Trialmed UK

Good morning John,

Thank you for your feedback, and emphasising the care & respect we show to our valued participants.

In short, we couldn't do what we do without clinical research heroes like yourself!

Synexus.

Noté 5 sur 5 étoiles

The medical staff explained everything…

The medical staff explained everything in a easy to understand way this combined with the professional manner that all the tests are carried out make it a pleasure to attend .

17 juin 2024
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Réponse de Trialmed UK

Hi Brian,

We are so glad you found your experience with us pleasurable, we do our best to ensure this is always the case!

Thank you for taking time out of your day to provide a 5* review.

Best wishes

Synexus.

Noté 5 sur 5 étoiles

Everybody from start to finish was…

Everybody from start to finish was outstanding

17 juin 2024
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Réponse de Trialmed UK

Hi Tom,

Thank you so much for letting us know your thoughts following your experience with us.

You are the one that is oustanding, we couldn't do what we do without people like you!!

Ryan

Noté 5 sur 5 étoiles

At Synexus all staff nurses doctors are…

At Synexus all staff nurses doctors are extremely professional in every aspect of care during the trial putting you at ease.There is nothing I can add only that I I personally am delighted with results so far.

17 juin 2024
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Réponse de Trialmed UK

Hi Colin,

Thanks so much for letting us know about your experience with us.

It is crucial our staff make you feel at ease at all times, so confirmation of this is great to hear.

Thanks

Ryan

Noté 5 sur 5 étoiles

Wonderful staff who are all…

Wonderful staff who are all professional, very approachable, empathetic , patient and very friendly.

30 mai 2024
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Réponse de Trialmed UK

Hi Lorraine,

Thank you so much for giving us a 5* review, and for saying our site staff are wonderful!

Best wishes

Synexus.

Noté 5 sur 5 étoiles

A pleasant experience

Pleasant welcoming people
a warm room, tea, coffee, fruit and biscuits.
The world has been very kind to me, I like to think I am giving a bit back.

30 mai 2024
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Réponse de Trialmed UK

Afternoon James,

You are so right, you are most definitely giving a bit back - we are very thankful for your time/effort in participating in a clinical trial with us. Without volunteers like yourself, we wouldn't be able to help with bringing treatments to patients faster!

Super glad to hear you took advantage of the snacks/drinks we have at the sites!

Kind regards

Ryan

Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, always pleasant and respectful.

28 mai 2024
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Réponse de Trialmed UK

Hi David,

thank you for the 5* review, we appreciate you taking your time to pass on this feedback.

Ryan

Noté 5 sur 5 étoiles

They were always friendly

They were always friendly, nothing was to much trouble to make me comfortable.

28 mai 2024
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Réponse de Trialmed UK

Hi Michelle,

We are a friendly bunch and appreciate you taking the time to give us a 5* review confirming this!

Best wishes

Synexus.

Noté 5 sur 5 étoiles

A worthwhile experience

Regular contact and helpful staff/professionals

28 mai 2024
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Réponse de Trialmed UK

Thank you for taking the time to give us a positive review Michael, much appreciated.

Ryan

Noté 5 sur 5 étoiles

The people at the unit are friendly and…

The people at the unit are friendly and polite, full of information and understanding

28 mai 2024
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Réponse de Trialmed UK

Afternoon Mr Williams,

Firstly, thank you for 5* review.

We are grateful to hear you felt our site staff were friendly, polite and understanding! We pride ourselves on ensuring the patient experience is a positive one.

Synexus.

Noté 5 sur 5 étoiles

Worthwhile medical research

Very professional company. I was pleased my trials were successful.

30 mai 2024
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Réponse de Trialmed UK

Hi Alan, thank you for leaving a positive review and for taking the time to be involved in our of our clinical trials.

Best wishes, Ryan.

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